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8

1094 reviews

The Swan At Hay

Church Street, Hay On Wye, HR3 5DQ, GB

Reservations:

1-833-728-2041
8

1094 reviews

Choose dates to view prices

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1/45

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From

$148

Min. rate per night

Call for great rates

1-833-728-2041

Free Private Parking

Free wifi

Private entrance

Non-smoking rooms

Bar

Room service

Restaurant

Sun deck

Welcome to The Swan At Hay, a charming 4-star hotel located in Ross on Wye, United Kingdom. Situated just 26.3mi from the city center, you'll enjoy a peaceful and picturesque setting while still being within reach of urban attractions. With 1094 rave reviews, you can trust that you'll have an exceptional stay.

Starting at just $148, The Swan At Hay offers great value for your money. The hotel provides a delicious breakfast to start your day off right. You'll also have access to a range of amenities, including free WiFi, a sun deck, and a terrace where you can relax and take in the stunning views. The hotel is pet-friendly (with extra charges) and offers free private parking for your convenience.

With its array of amenities and fantastic reviews, The Swan At Hay is the perfect choice for your stay in Ross on Wye. Don't miss out on the chance to experience the beauty of the United Kingdom in this cozy and welcoming hotel.

When it comes to dining options, The Swan At Hay has you covered. The hotel boasts two on-site restaurants, each offering a unique dining experience. The Garden Room Restaurant serves up traditional cuisine in a warm and inviting ambiance, perfect for enjoying a delicious meal with loved ones. For a more casual dining experience, head to The Market Bar Eatery, where you can indulge in a variety of flavorful dishes. Whether you're looking for a formal dinner or a quick bite, you'll find the perfect option at The Swan At Hay.

Paying for your stay at The Swan At Hay is a breeze. The hotel accepts cash as well as major credit cards such as Visa, Mastercard, and Solo. You can choose the payment method that suits you best, ensuring a smooth and convenient transaction.

When it comes to accommodations, The Swan At Hay offers a range of comfortable and stylish room types. From the Deluxe Double Room to the Single Room, each space is thoughtfully designed to provide a cozy and inviting atmosphere. Whether you're traveling alone or with a companion, you'll find the perfect option to suit your needs. And with amenities such as free WiFi and access to the sun deck and terrace, you'll have everything you need for a relaxing and enjoyable stay.

With its delightful dining options and comfortable accommodations, The Swan At Hay is the perfect choice for your next getaway. Whether you're exploring the stunning landscapes of the United Kingdom or simply looking for a peaceful retreat, this charming hotel has it all. Book your stay today and get ready to experience the best of Ross on Wye.

Closest airports

Gloucestershire Airport

42.9mi

Cardiff Airport

47.6mi

Bristol Airport

50.8mi

Most popular amenities

Free Private Parking

Free wifi

Private entrance

Non-smoking rooms

Bar

Room service

Restaurant

Sun deck

Terrace

Garden

Wheelchair accessible

View

Bathtub

Free toiletries

Private Bathroom

Parking On Site

Rooms

Single Room

1 Twin Bed

45 sqft

Private Bathroom

Private entrance

Flat-screen TV

Tea/Coffee maker

Indulge in comfort in our cozy Single Room, boasting a private entrance, a plush Twin bed, and a relaxing flat-screen TV. Enjoy your own private bathroom, complete with free toiletries and a refreshing shower, ensuring a rejuvenating stay.

Superior Twin Room

2 Twin Bedsand

1 Queen Size Bed

65 sqft

Private Bathroom

Bathtub

Private entrance

Flat-screen TV

Experience comfort and relaxation in our spacious Superior Twin Room, complete with 2 twin beds, a queen size bed, private bathroom with bathtub, flat-screen TV, and free toiletries. Enjoy a peaceful stay in a smoke-free environment and take advantage of our featured amenities such as a private entrance, tea/coffee maker, and complimentary wake-up service.

Deluxe Double Room

1 Queen Size Bedand

2 Twin Beds

195 sqft

Private Bathroom

Bathtub

View

Private entrance

Indulge in the spaciousness of our Deluxe Double Room, perfect for couples seeking comfort. Unwind in the privacy of your own bathroom with a relaxing bathtub, and enjoy stunning views from the comfort of your bed in this cozy retreat.

Double Room

1 Double Bed

195 sqft

Private Bathroom

View

Private entrance

Flat-screen TV

Welcome to our Double Room! This spacious and cozy room accommodates 2 adults in a comfortable double bed. Enjoy the view, relax in your private bathroom, and have a wonderful stay with amenities like a flat-screen TV, free toiletries, and a tea/coffee maker.

Superior Double Room

1 Queen Size Bedand

2 Twin Beds

195 sqft

Private Bathroom

Bathtub

View

Private entrance

Indulge in the comfort of our Superior Double Room, offering a spacious 194 sqft of luxurious living. With a stunning view, private entrance, and a choice of a queen or two twin beds, this room provides the perfect haven for 2 adults seeking a relaxing getaway.

Guest reviews

8

(1094 reviews)

From

$148

Min. rate per night

Categories of assessments

Cleanliness

8.6

Comfort

8.5

Location

9.3

Facilities

8.1

Staff

9

Value for money

7.5

Wifi quality

8.4

Breakfast

8.6

Featured reviews:

🇬🇧

Zzbuckley

8.2

June 2023

The location is convenient for the town with easy access to shops etc. Hotel is traditional, the rooms are very spacious and comfortable. Everything worked and everything was clean and tidy. Staff are friendly and helpful. We would stay there again.

There was a general lack of finish that differentiates a good hotel from a great hotel. Examples 1. The dining room is a huge space with fantastic natural lighting - but the decor is bland - the room could stand huge pictures, rich colours and big mirrors. 2. Our bedroom was large and spacious but the settee and arm chairs had been pushed to the sides and there was no coffee table 3. We sat in the garden for awhile (which is lovely) but no one came and asked if we’d like a drink etc 4. Dinner was nice but a bit lacking in ambience - cloth napkins, no table cloth and no candle on the table.

🇬🇧

Helen

9.1

November 2022

Beautiful cosy period property with attractive traditional features.We had room 16 which was tastefully decorated ,quiet and well appointed with everything we could need ,spacious room with high quality bedding ,pillows etc All staff are friendly and efficient .Service excellent .We are all our meals at the restaurant and breakfasts .The food is truly superb .This is our third visit and we will be back!

Felt the bar area could be refurbished .Lacked atmosphere and looked tired .Pity it had no atmosphere and no one really uses it .Needs a few magazines ,maybe flowers on the tables and menu/drinks list on display .

🇬🇧

Graham

10

May 2023

The room was immaculate, the staff were brilliant, location perfect. Though a small car park, across the road is further 'overspill' parking. At the time of our stay we were advised a wedding was taking place, at no time did those festivities interrupt or spoil our stay. Great nights sleep, beds were comfortable & the rooms must be well insulated as no noise was heard from the wedding. Just to add further - The Swan would be a great location for a wedding, the staff in particular deserve another mention - so accommodating.

If I were to be really picky, I would have thought the breakfast would have been inclusive of the overall stay cost. But not a problem & was good value.

🇬🇧

Sheila

9.1

September 2022

A lovely place to stay. The staff actually make the stay extra special, all were helpful, friendly and really nice. Nothing was too much bother for them. The room was clean, furnished to a good standard and the bed was comfy. The gardens are very pleasant, I sat out reading in the evening and had my evening meals in the gardens. The food was excellent, just the right temperature. Very dog friendly my two loved the attention and dog treats. A perfect spot for walking into Hay and walking to the river walk and Warren.

The room had a beige carpet which made me rather anxious as having 2 dogs I was concerned about dirtying it

🇬🇧

Rachael

8.2

August 2023

Lovely old building, parking easy, location excellent in Hay.

Room was very hot and a bit dated. It wasn’t clear that breakfast wasn’t included in the room rate - staff didn’t advise when telling us the time of breakfast at check in and it was also written on personalised welcome sheet in the room. The extra £50 gave us a shock at check out! Wouldn’t recommend staying in for breakfast - it was fine but there are better and cheaper places in Hay itself.

🇬🇧

Stewart

8.2

March 2023

Great welcome from reception right through to bar staff, restaurant staff and breakfast staff. Very welcoming and eager to help with our requirements. Great food from the restaurant and an amazing choice of local products. It's definitely worth a trip to stay and eat here..

We honestly thought it was far too hot throughout the hotel. Our room was 26°C after we took a reading from my smartphone.. the radiator controls were isolated, so I repaired the controls, which gave us a pleasant night's sleep.. and no,I didn't charge..

🇬🇧

Sarah

10

April 2023

Very nice hotel, in a brilliant location. The rooms were tidy and clean, and tastefully decorated. Everyone who worked there was very efficient. The dining room was also very lovely, and the food was exceptional.

The pillows were a bit too firm for my liking! But that’s the only thing I would complain about, which is a very tiny thing really. I don’t know if they would have swapped them out if I had asked, as I decided it wasn’t worth mentioning. Still managed to sleep perfectly fine! :)

🇬🇧

Jeremy

8.2

September 2022

We arrived late about 7:30, but the receptionist confirmed our reservation for dinner. The food I think is slightly pricey, but I had the beef with roast vegetables which was extremely good. My wife and I stayed there three weeks ago and we will definitely keep going back. If you're looking for a well run traditional hotel then this is the place to stay in Hay!

Better range of beers please - only lager and cider available. Also, more light in the dining room, it was hard to see the food on our plates, possibly not helped by the dark décor. Last thing, Earl Grey tea in the rooms please (or the Welsh equivalent!

🇬🇧

Bryn

8.2

May 2023

Local town hotel, such a change from the usual corporates. Right next to the town. The Swan had some atmosphere and so good to relax for a few days. Room was big enough, shower worked, bed was comfy. A little bit old fashioned perhaps but what would you expect in Hay! Afternoon and evenings was very warm so a drink in the garden was pretty near perfection.

Extractor fan in the bathroom rattled a bit. Might be time to replace it. Otherwise can't think of anything we did not like

🇬🇧

Samildanach

8.2

July 2022

When I arrived, the staff were very friendly. The room was nice and the bed was comfy. Clean towels and flannels were laid out neatly with a nice welcome letter. The bathroom was clean and the shower was good.

I asked for a double bed in a superior room and although it was technically a double bed, it was actually 2 single beds pushed together so you could feel the join down the middle of the bed. I paid for room only but decided on breakfast on the Saturday. The service from the staff was excellent, the cereal and toast were great but the breakfast was let down by the cooked breakfast were the scrambled eggs were very wet, the mushroom was wet but chewy and the black pudding and bacon were very dry. The coffee came in a pot with a metal handle which was very hot and I had to use a napkin to handle it. The cost for 2 nights was £265 with the breakfast costing £12.50. Although it was a good hotel, I did feel it was a bit over-priced.

🇬🇧

Zzbuckley

8.2

June 2023

8.2

The location is convenient for the town with easy access to shops etc. Hotel is traditional, the rooms are very spacious and comfortable. Everything worked and everything was clean and tidy. Staff are friendly and helpful. We would stay there again.

There was a general lack of finish that differentiates a good hotel from a great hotel. Examples 1. The dining room is a huge space with fantastic natural lighting - but the decor is bland - the room could stand huge pictures, rich colours and big mirrors. 2. Our bedroom was large and spacious but the settee and arm chairs had been pushed to the sides and there was no coffee table 3. We sat in the garden for awhile (which is lovely) but no one came and asked if we’d like a drink etc 4. Dinner was nice but a bit lacking in ambience - cloth napkins, no table cloth and no candle on the table.

🇬🇧

Helen

9.1

November 2022

9.1

Beautiful cosy period property with attractive traditional features.We had room 16 which was tastefully decorated ,quiet and well appointed with everything we could need ,spacious room with high quality bedding ,pillows etc All staff are friendly and efficient .Service excellent .We are all our meals at the restaurant and breakfasts .The food is truly superb .This is our third visit and we will be back!

Felt the bar area could be refurbished .Lacked atmosphere and looked tired .Pity it had no atmosphere and no one really uses it .Needs a few magazines ,maybe flowers on the tables and menu/drinks list on display .

🇬🇧

Graham

10

May 2023

10

The room was immaculate, the staff were brilliant, location perfect. Though a small car park, across the road is further 'overspill' parking. At the time of our stay we were advised a wedding was taking place, at no time did those festivities interrupt or spoil our stay. Great nights sleep, beds were comfortable & the rooms must be well insulated as no noise was heard from the wedding. Just to add further - The Swan would be a great location for a wedding, the staff in particular deserve another mention - so accommodating.

If I were to be really picky, I would have thought the breakfast would have been inclusive of the overall stay cost. But not a problem & was good value.

🇬🇧

Sheila

9.1

September 2022

9.1

A lovely place to stay. The staff actually make the stay extra special, all were helpful, friendly and really nice. Nothing was too much bother for them. The room was clean, furnished to a good standard and the bed was comfy. The gardens are very pleasant, I sat out reading in the evening and had my evening meals in the gardens. The food was excellent, just the right temperature. Very dog friendly my two loved the attention and dog treats. A perfect spot for walking into Hay and walking to the river walk and Warren.

The room had a beige carpet which made me rather anxious as having 2 dogs I was concerned about dirtying it

🇬🇧

Rachael

8.2

August 2023

8.2

Lovely old building, parking easy, location excellent in Hay.

Room was very hot and a bit dated. It wasn’t clear that breakfast wasn’t included in the room rate - staff didn’t advise when telling us the time of breakfast at check in and it was also written on personalised welcome sheet in the room. The extra £50 gave us a shock at check out! Wouldn’t recommend staying in for breakfast - it was fine but there are better and cheaper places in Hay itself.

🇬🇧

Stewart

8.2

March 2023

8.2

Great welcome from reception right through to bar staff, restaurant staff and breakfast staff. Very welcoming and eager to help with our requirements. Great food from the restaurant and an amazing choice of local products. It's definitely worth a trip to stay and eat here..

We honestly thought it was far too hot throughout the hotel. Our room was 26°C after we took a reading from my smartphone.. the radiator controls were isolated, so I repaired the controls, which gave us a pleasant night's sleep.. and no,I didn't charge..

🇬🇧

Sarah

10

April 2023

10

Very nice hotel, in a brilliant location. The rooms were tidy and clean, and tastefully decorated. Everyone who worked there was very efficient. The dining room was also very lovely, and the food was exceptional.

The pillows were a bit too firm for my liking! But that’s the only thing I would complain about, which is a very tiny thing really. I don’t know if they would have swapped them out if I had asked, as I decided it wasn’t worth mentioning. Still managed to sleep perfectly fine! :)

🇬🇧

Jeremy

8.2

September 2022

8.2

We arrived late about 7:30, but the receptionist confirmed our reservation for dinner. The food I think is slightly pricey, but I had the beef with roast vegetables which was extremely good. My wife and I stayed there three weeks ago and we will definitely keep going back. If you're looking for a well run traditional hotel then this is the place to stay in Hay!

Better range of beers please - only lager and cider available. Also, more light in the dining room, it was hard to see the food on our plates, possibly not helped by the dark décor. Last thing, Earl Grey tea in the rooms please (or the Welsh equivalent!

🇬🇧

Bryn

8.2

May 2023

8.2

Local town hotel, such a change from the usual corporates. Right next to the town. The Swan had some atmosphere and so good to relax for a few days. Room was big enough, shower worked, bed was comfy. A little bit old fashioned perhaps but what would you expect in Hay! Afternoon and evenings was very warm so a drink in the garden was pretty near perfection.

Extractor fan in the bathroom rattled a bit. Might be time to replace it. Otherwise can't think of anything we did not like

🇬🇧

Samildanach

8.2

July 2022

8.2

When I arrived, the staff were very friendly. The room was nice and the bed was comfy. Clean towels and flannels were laid out neatly with a nice welcome letter. The bathroom was clean and the shower was good.

I asked for a double bed in a superior room and although it was technically a double bed, it was actually 2 single beds pushed together so you could feel the join down the middle of the bed. I paid for room only but decided on breakfast on the Saturday. The service from the staff was excellent, the cereal and toast were great but the breakfast was let down by the cooked breakfast were the scrambled eggs were very wet, the mushroom was wet but chewy and the black pudding and bacon were very dry. The coffee came in a pot with a metal handle which was very hot and I had to use a napkin to handle it. The cost for 2 nights was £265 with the breakfast costing £12.50. Although it was a good hotel, I did feel it was a bit over-priced.

Hotel surroundings The Swan At Hay

Attraction

Hampton Court Palace

19.3mi

Stokesay Court

26.4mi

Attraction

Hampton Court Palace

19.3mi

Stokesay Court

26.4mi

Airport

Gloucestershire Airport

42.9mi

Cardiff Airport

47.6mi

Bristol Airport

50.8mi

Restaurants

The Garden Room Restaurant

Ambiances

Traditional

Amenities of The Swan At Hay

Free Private Parking

Free wifi

Private entrance

Non-smoking rooms

Bar

Room service

Restaurant

Sun deck

Terrace

Garden

Wheelchair accessible

View

Bathtub

Free toiletries

Private Bathroom

Parking On Site

Amenities of The Swan At Hay

Accessibility

Entire unit located on ground floor

Entire unit wheelchair accessible

Upper floors accessible by stairs only

Wheelchair accessible

Activities

Archery

Additional fee

Canoeing

Additional fee

Cycling

Offsite

Fishing

Additional fee

Hiking

Free

Horseback riding

Additional fee

Bathroom

Bathtub

Bathtub or shower

Free toiletries

Hairdryer

Private Bathroom

Shower

Toilet

Toilet paper

Towels

Bedroom

Linens

Wardrobe or closet

Business Facilities

Meeting/Banquet facilities

Additional fee

Common Areas

Shared lounge/TV area

Food & Drink

Bar

Breakfast in the room

Fruit

Additional fee

Kids' meals

Additional fee

Packed lunches

Restaurant

Snack bar

Special diet meals (on request)

Tea/Coffee maker

Wine/Champagne

Additional fee

Food & drink safety

Breakfast to-go containers

Delivered food covered securely

Food can be delivered to guest accommodation

Front Desk Services

Baggage storage

Free

Express check-in/out

Free

Invoice provided

Private check-in/out

General

Carpeted

Designated smoking area

Facilities for disabled guests

Family rooms

Heating

Ironing facilities

Non-smoking rooms

Pet Friendly

Additional fee

Private entrance

Room service

Smoke-free property

Internet

Free wifi

Kitchen

Electric kettle

Living Area

Desk

Fireplace

Sitting area

Sofa

Media & Technology

Flat-screen TV

Telephone

TV

Outdoors

Garden

Outdoor furniture

Sun deck

Terrace

Parking

Free Private Parking

Parking On Site

Free

Physical distancing

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Socket near the bed

Sofa bed

Safety & security

24-hour security

CCTV in common areas

Fire extinguishers

Key access

Smoke alarms

Safety features

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service

View

View

House rules - The Swan At Hay

The Swan At Hay takes special requests - add in the next step!

From

$148

Min. rate per night

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - The Swan At Hay

The Swan At Hay takes special requests - add in the next step!

Are pets permitted at The Swan At Hay?

Absolutely! The Swan At Hay welcomes pets and they can stay with you in the hotel. Just remember to let them know in advance so they can make the necessary arrangements. Please note that additional charges may apply for having a pet stay with you.

What are the check-in and check-out times at The Swan At Hay?

At The Swan At Hay, check-in is available from 03:00 PM until 10:00 PM, and check-out is by 11:00 AM.

Is vehicle parking offered by The Swan At Hay?

Yes, The Swan At Hay provides free and private on-site parking.

What are the rates at The Swan At Hay?

For stays at The Swan At Hay, prices generally start at $148. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What types of rooms does The Swan At Hay offer?

The hotel offers a variety of room types including Deluxe Double Rooms, Double Rooms, Superior Double Rooms, Single Rooms, and Superior Twin Rooms. All rooms are non-smoking and range in size from 43 sqft to 194 sqft. The occupancy of the rooms varies with some accommodating 1 adult and others accommodating 2 adults. The beds in the rooms range from Twin beds to Queen size beds.

What are the main attractions at The Swan At Hay?

Guests at The Swan At Hay can spend their time at the hotel enjoying a range of leisure amenities. They can relax at the hotel's bar or soak up the sun on the sun deck. For those looking for a bit of adventure, the hotel offers activities such as archery, horseback riding, cycling, hiking, canoeing, and fishing.

When it comes to dining options, guests have a choice of two restaurants. The Garden Room Restaurant is perfect for those looking for a more traditional dining experience. The Market Bar Eatery offers a more casual atmosphere.

With these amenities available, guests at The Swan At Hay can have a memorable and enjoyable stay, filled with both relaxation and adventure.

Does The Swan At Hay feature its own restaurants?

The Swan At Hay has two on-site restaurants: The Garden Room Restaurant and The Market Bar Eatery. The Garden Room Restaurant is known for its traditional ambiance.

Which payment methods are supported by The Swan At Hay?

The Swan At Hay accepts payment in cash, as well as credit cards such as Visa, Mastercard, and Solo.