Number Sixteen, Firmdale Hotels

My husband and I ended up very happy with our stay at Number Sixteen. The location was really wonderful - we loved being in a neighborhood, with a nice high street nearby, and blocks from a tube station with 2 or 3 lines, making it very easy to get around the city. The hotel public areas are lovely - two sitting rooms with big windows and ample, comfortable seating, an honor bar with coffee and tea, alcoholic drinks and non-alcoholic drinks available for guests any time, and a beautiful back garden adjacent to the lovely breakfast room. The staff was helpful, including taking our bags up the first night, which we appreciated since some of the floors are not served by elevators. The first night, we stayed in a TINY room in the rafters of the hotel. The bed was extremely comfortable, the a/c worked very well, and the TINY TINY TINY bathroom was as well-designed as one on a ship. Impressive. For our second and third nights, we moved to a much larger room. The bed was still very comfortable, the a/c still worked very well, and there was a huge window overlooking the garden, room for our bags and other belongings, and the bathroom was spacious and well-laid out.

Though we loved our stay at Number Sixteen, I would not recommend this hotel if you plan to stay in one of the small rooms, like the one we stayed in the first night. There was no space for our bags, no place to take our clothes out of our bags and then store the bags in the closet, very little space to move around in the room, and the bathroom was truly tiny. To get in and out of the shower, I had to open the door to the bathroom to have enough space to open the door to the shower and slide my average-sized self in. These rooms should be sold at a significant discount and with ample warning to guests about what to expect. We travel to cities often and are not put off by small city hotel rooms, including rooms elsewhere in London, but this was EXTRA small.

Beautiful and unique interior design, central yet quiet location, exceptionally clean

beautifully appointed, tremendous location, friendly helpful staff, little bit of luxury

only the price, for basically a bed it was very expensive

staff, breakfast was great location was great ROOM was average - \

The Room -- my room was up in the attic and I should have been warned of the stairs which were pretty unmanagable, the room was SOOOOO TINY I could not actually get in the shower without sideways getting in and scraping my body. To sit on the toilet you had to sit over the basin. YOu can not get out one side of the bed - it was too small

It is a small intimate hotel. Beautiful decor. Nice and relaxed. The hair dryer in my room was excellent! I have travelled a lot and hairdryers in all hotels, even 5* are never good enough. This was an excellent plus. It does make a difference!

The only thing I will say is that there is no lift service to the third floor. The stairs are almost vertical as these rooms are in the attic space. This could be a problem for some people.

The bed was comfortable. The bathroom a good size. The room and bathroom were quite clean, and the cleaning staff did a great job of freshening up the room each day. The patio area with its garden was a nice spot for breakfast. The fish in the pond were a nice touch. The concierge was extremely helpful and friendly, and he gave us a nice tour of the entire hotel. The hotel is conveniently located near an Underground station.

I booked the hotel knowing my family would need 24 hour room service and it was listed as an amenity. There was NOT room service available when we needed it ( late night check in and early morning departure). Also the front desk staff was very nice but not very helpful with concierge requests for dinner bookings.

Everything was fantastic. All my expectations were met. Te staff were very welcoming and the personal touches made all the difference. Can't wait to return.

Nothing-

Beautiful room, a marvealous bed, a very friendly and helpful staff, a wonderful breakfast, practical and quiet location, pretty garden, ... all in all a very pleasant and relaxing stay.

Some small things missing but provided for with pleasure if you asked for them: in room coffee facility, luggage rack, ...but this did not really impact our overall very positive experience.

The staff's disposition and availability were outstanding. My family and I will stay here every time we are in London. The location was an oasis in the bustling neighborhood that was situated so closely to everything we wanted to see and visit. 5-Stars without a single hesitation.

The only thing I didn't like was the length of our stay. I wish we had stayed longer.