Great location for the Piece Hall and the free parking was a bonus. Our room was lovely and clean and comfortable and the bathroom was massive! The staff were all helpful and friendly. The breakfast was plentiful and replenished constantly.

It didn’t seem like enough staff were on duty. When we arrived there was one staff member checking people in, fetching irons, running the bar, answering the phone, the poor guy was rushed off his feet. When we returned to the hotel in the evening there was no-one on reception at all and a fellow guest who had locked themselves out of their room couldn’t contact anyone on the ‘out of hours’ number. That said a business that offers a value hotel has to find the cost savings somewhere I guess.

Location was exellent only 5 minutes from Halifax Train Station. Staff were very happy and chatty. Kitchen staff were very good cleaning and wiping tables regularly after use. Good Breakfast in the morning which is a welcome bonus. A Short walk to the center of Halifax. Check in was very fast and a smooth process. The Hotel building was kept clean on a regular basis we had our doubts when we booked reading over peoples comments but we think some of the other negative comments dont give a true picture of this hotel. We would definately book here again when we return to Halifax. Room had kettle, TV, WI FI, Raditor, Wardrobe and desk.

No slipmats provided in the bathrooms for shower use.

Free parking- just register your car at Reception desk. Good sized bedroom, simply/nicely furnished. Very nice buffet-style breakfast included in the price. Only 5+ min walk into town. Wetherspoons and other eateries 5+ min walk from hotel.

A slightly steep incline-walk into town. No chairs (or small table) in our room to watch TV. Hairdryer was in the middle of the wall, no mirror nearby it. In fact, no mirror at all in the bedroom. No plug sockets at either side of the bed...We had to use 3-metre phone-charge cables from opposite side of room to charge our phones, a bit dangerous stepping across in the night. Good and bad: Halifax Minster nearby... nice to visit ...but very noisy bell-ringing at 8-8.45pm on a Friday night.

The room was clean, bed very comfortable. Onsite parking. Excellent location. Very cheap, even with breakfast thrown in. Breakfast was delicious, I wasn't expecting as many choices for the price if honest! We were told the food in the restaurant was really nice by another couple staying there, but we never ate there as we were there for a show. Staff were very friendly, helpful and polite. They definitely make the place. We would stay again if in the area :-)

The plug in the bathroom sink was stuck so we had to brush our teeth over the bath :-( Most areas are quite dated, needs a face-lift. Sugar and coffee were provided in the room but no milk or tea?

Staff were amazing especially Debbie we finally got there with the drinks and she went out her way to get me a fan

To warm but Debbie sorted me out with a fan

What a huge and magnificent building. The bar area was amazing.. I wish I had time to pop down for a bevy but unfortunately I didn't! The Hotel has lots of rooms, lots of corridors, which confused me... ( It don't take much ) and was quite old in design inside. But my room ( room 11 ) was comfortable and spacious. The bedding and towels were immaculate clean as was the bathroom, which had a deep bath with a shower over...Again, little bit of an issue for me with my silly leg/knee... But if I'd have had time I would have loved a deep hot bath. The windows keep out noise and appear new. The whole place looks like it could do with a re vamp inside, but after the last 2 years, I think the hotel looks great and it's obvious the owners and staff are working hard to keep the place looking ship shape. I would definitely stay Again. I paid for Breakfast which was lovely. The coffee was great and the fruit juice was cold. Just what I like. The staff were all very polite and respectful... Helpful and understanding. The young lads on reception were well dressed, I could see how proud they were to work here and so they should be. It makes all the difference to see smiles and happy faces that want to ensure your stay is perfect.

There are steps up to reception... I had quite a bit of luggage, and suffer with arthritis in my knee... So it was difficult for me to get in to check in. Once in there were lifts to all areas except the entrance. Minor inconvenience for most .. just something to point out for folk like me.

The staff were all really helpful and polite and really listened to us and paid attention we were visiting for a wedding and they asked us the day after how our day had gone and seemed really interested to hear our replies not just obligatory politeness

The hotel is starting to look its age needs some modernisation especially in the communal spaces and the bedrooms but none of it was dirty and that can be held as a credit to the staff

Room well proportioned with sizeable bathroom with jacuzzi (not used). Breakfast was great, even with having to cope with non-self-service on our first morning. Debbie, the member of staff hosting us, was outstanding.

Slight decline of fruit choice for breakfast (but only slight). Perhaps one more bedlamp (double room) would have saved the hotel money by our not needing all the lights on. These are minor and did not detract from our enjoyment.

Breakfast was excellent. Reasonably priced, good choice, very friendly service. Free parking, although not easy when hotel full. After three moves we got a very comfortable, spacious room Location wonderful for access to town centre and areas of interest Good restaurant food

Restaurant and bar only open until 9.30 Smokers congregated outside front door on pavement. No ashtrays therefore unsightly mess. Is there not a smoking kiosk in hotel grounds??

The single room was very pleasant, spacious and well equipped. The bed was comfortable and the bathroom a good size. I will be returning there again this week and have asked for the same room. As I don't require breakfast the room rate was slightly discounted accordingly, which I greatly appreciate as I am having to self fund my accomodation for work purposes.

not applicable because the room suited my needs perfectly.