/
7.7

1339 reviews

Merchants Manor Spa

Western Terrace, Falmouth, TR11 4QJ, GB

Reservations:

1-833-728-2041
7.7

1339 reviews

Choose dates to view prices

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From

$166

Min. rate per night

Call for great rates

1-833-728-2041

Spa/Wellness packages

Pet Friendly

Indoor swimming pool

Free Private Parking

Free wifi

Steam room

Beach

Hot tub/Jacuzzi

Welcome to Merchants Manor Spa, a luxurious 4-star hotel located in the heart of Falmouth, United Kingdom. With its prime location just 0.4mi from the city center, this hotel is the perfect base for exploring all that Falmouth has to offer. The reviews speak for themselves, with a staggering 1339 satisfied guests praising the hotel's exceptional service and amenities.

Starting at just $166, guests can enjoy a comfortable and relaxing stay in one of the non-smoking rooms, complete with free Wi-Fi, a private bathroom, and complimentary toiletries. The hotel offers a range of exciting amenities including an indoor swimming pool, hot tub, and fitness center, perfect for a little pampering and relaxation. For those seeking more adventure, the hotel also provides access to a beach, golf course, and tennis court (extra charges apply).

Other amenities include a 24-hour front desk, room service, and an on-site restaurant where guests can indulge in delicious meals. With an array of activities available right at your doorstep, such as hiking, snorkeling, and horseback riding (extra charges may apply), Merchants Manor Spa ensures a memorable and enjoyable stay for all travelers. So why wait? Book your stay at Merchants Manor Spa and embark on a truly unforgettable getaway.

After a day of exploring all that Falmouth has to offer, why not take a dip in our heated indoor pool? Available all year round, it's the perfect place to unwind and relax. The pool also features a shallow end, making it a safe and enjoyable option for both adults and children. Whether you're looking to swim a few laps or simply float around, our pool offers a refreshing retreat in any season.

Indulge in a culinary adventure at our on-site restaurant, Rastella. With a range of ambiances, including family-friendly, modern, and romantic, there's a setting to suit every mood. Experience the best of British and European cuisines as our talented chefs create delectable dishes for your enjoyment. From hearty breakfasts to elegant evening meals, Rastella offers an unforgettable dining experience that will satisfy even the most discerning palate.

When it comes to payment, we accept cash as well as major credit cards including Mastercard, Visa, and Maestro. This ensures a hassle-free check-in and check-out process, allowing you to focus on enjoying your stay with us. So rest assured, all your payment needs will be taken care of with ease.

Book your stay at Merchants Manor Spa and choose from our range of inviting and comfortable rooms. Whether you prefer a single room, a double or twin room with a shower, or a superior double room with a balcony, we have the perfect space to suit your needs. Each room is spacious and thoughtfully designed, providing a peaceful sanctuary for you to relax in after a day of adventure in Falmouth. So why wait? Choose your ideal room and start planning your unforgettable getaway at Merchants Manor Spa.

Closest airports

Newquay Cornwall Airport

20.5mi

Land's End Airport

26.6mi

St Mary's Airport

56.5mi

Most popular amenities

Spa/Wellness packages

Pet Friendly

Indoor swimming pool

Free Private Parking

Free wifi

Steam room

Beach

Hot tub/Jacuzzi

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Room service

Restaurant

Picnic area

Sun deck

Garden

Air purifiers

Patio

Balcony

Free toiletries

Bathtub

Private Bathroom

Parking On Site

Rooms

Double or Twin Room with Shower

2 Twin Beds

215 sqft

Private Bathroom

Flat-screen TV

Free toiletries

Shower

Stay in our spacious 215 sqft Double or Twin Room with a private bathroom and flat-screen TV. Enjoy the comfort of two twin beds, free toiletries, and a refreshing shower.

Superior Double Room with Balcony

1 Double Bed

260 sqft

Private Bathroom

Balcony

Bathtub

Flat-screen TV

Step into relaxation and luxury in our Superior Double Room with Balcony. With a spacious 258 sqft room, private bathroom, and a beautiful balcony to enjoy the view, this room is perfect for couples seeking comfort and tranquility.

Double or Twin Room

1 Queen Size Bedand

2 Twin Beds

215 sqft

Private Bathroom

Bathtub

Flat-screen TV

Free toiletries

Experience the ultimate comfort in our spacious Double or Twin Room, featuring a private bathroom with bathtub, flat-screen TV, and free toiletries. With a queen size bed and two twin beds, it is perfect for accommodating two adults seeking relaxation and tranquility.

Deluxe Double Room

1 Double Bed

215 sqft

Private Bathroom

Bathtub

Flat-screen TV

Free toiletries

Experience true luxury in our Deluxe Double Room, featuring a spacious and stylish 215 sqft room with a comfortable double bed, a private bathroom with a bathtub, a flat-screen TV, and a range of amenities including free toiletries, bathrobe, and a hairdryer. Perfect for couples seeking a relaxing and elegant stay.

Single Room

1 Twin Bed

130 sqft

Private Bathroom

Flat-screen TV

Free toiletries

Shower

Welcome to our inviting Single Room, perfect for solo travelers seeking comfort and convenience. Enjoy a cozy 129 sqft space with a private bathroom, flat-screen TV, shower, and free toiletries, making your stay relaxing and enjoyable.

Guest reviews

7.7

(1339 reviews)

From

$166

Min. rate per night

Categories of assessments

Cleanliness

8.5

Comfort

8.6

Location

8.6

Facilities

8.1

Staff

8.8

Value for money

7.4

Wifi quality

8.3

Breakfast

8.2

Featured reviews:

🇬🇧

Carol

8.2

December 2022

Great to get free room upgrade. Plenty of parking available. Staff very friendly and helpful. Clean room and bathroom immaculate. Good breakfast selection and good coffee. Nice pool.

Check in and check out. System didnt work . Luckily i found someone to help but felt like a travelodge rather than quality hotel. Could have been very impersonal start. No tea / coffee in room. Many have commented and agree that as a single traveller didn't want to come down in night or early to get drink . Check out was problematic . Billing was incorrect . Tried to sort and told system error and meal would be free . Then got call to say that was wrong. If there had been a proper reception this wouldn't have happened . Shame as it somewhat spoilt an otherwise good break.

🇬🇧

Sarah

9.1

April 2023

Friendly, helpful staff wonderful bed and pillows, lovely pool and gym equipment, like the eco ethos. Warm, very pretty entrance hall

I liked it all, tiny details that could be even better were - check there are 2 robes when 2 guests Maintain coffee machine through the day...make sure drip tray/water tank don't need sorting when guests are wanting to make a drink ( I was happy with the drinks station, but waiting around for machine to be sorted out gave others who were less keen a chance to grumble). Breakfast was delicious but a bit confusing. 'Buffet' implies self collection, therefore we didn't order those bits. If you want it to be waiter service, rename it on the menu

🇬🇧

Helen

8.2

July 2023

Very nice .

No kettles in the rooms . This was explained to us as sustainability (even though lights were left on everywhere)but I’m sure there is a way around this ie kettles that only boil one cup at a time ? Biodegradable coffee sachets ? There was free coffee/tea downstairs but this is not the same As having it in your room. It increased the amount of people walking up and down the corridor making it noisy. And ourselves and my elderly parents all went without. It’s nice to have a drink when you wake up.

🇬🇧

Sally

8.2

January 2023

All the staff were excellent. Comfortable communal spaces. Comfy bed, pillows and bed linen. Lovely bath towels. breakfasts good.

The bathroom in my ground floor room in need of an update. Shower curtain over bath was far too long and got in the way of having a comfortable shower. Being on the ground floor , with just a patchy hedge between my room and the neighbouring tennis courts, I would have liked to have had net curtains or similar, for privacy, rather than having to pull the heavy blackout curtains across when changing in the daytime. We ate dinner at the hotel for the two nights we stayed. All the food was delicious but not hot when it arrived, and the portions were very small. Side dishes were necessary but very expensive.

🇬🇧

Martin

9.1

February 2023

Lovely feel to the place and the room was very comfortable. The leisure facilities were great. Fab location, about a 10 minute walk to the main high street and beach.

Check in was faceless via an automated machine and there was no guest information in the room. My questions were quickly answered via messaging the hotel via the booking.com app. No kettle etc in the room but there is a communal coffee facility located near the front of the hotel which can be a bit of a treck depending your room location. Check out was also automated and had to ask a member of staff where to hand in my key.

🇬🇧

Julie

8.2

April 2023

Decor, service, cleanliness were all excellent. Pool was lovely.

Lack of choice for some items at breakfast, e.g. cereal and orange juice. Whilst juice was available it was limited to apple or carrott as juice of the day. The hotel location was further from the town than I thought. It is a good 25 to 30 minute walk into the town. Not so bad going into but uphill on the way back. However the walk to the beach was around 15 to 20 minutes and slightly easier.

🇬🇧

Julia

8.2

January 2022

it was an old style property with character. the staff were friendly. the hotel is in a good location.

the hotel was extremely hot everywhere the staff need more training, for example we ordered a glass of cognac and our drink was full of ice, when it should be served in a warm glass. staff didn’t know how to present drinks properly. breakfast was often taken down incorrect. I didn’t like a computerised check in and check out. I like to see a face.

🇬🇧

Joyce

9.1

June 2023

Pool, food, staff were very helpful and friendly

Self check in - I don’t think it was clear enough what you were meant to do. I eventually asked bar staff to help me find my room

🇬🇧

Beth

9.1

June 2022

Beautiful decor, great location, brilliant gym and pool area. The food was amazing, gorgeous breakfast and dinner!

The only thing that let it down was the room- the view wasn’t great and the bed was small meaning we didn’t sleep very well. it was also very loud and we could hear everything, might be because we were at the start of one of the corridors. this was the only bad thing for us, everything else was excellent.

🇬🇧

Marc

10

July 2022

Comfortable, clean, friendly staff. Liked the self check in/out. someone always on hand if you needed anything.

A lot of reviews have moaned about not having tea and coffee facilities in their rooms. I get that but a very short walk and you’re at a station with plenty more options than you’d generally have in your room. Personally, I preferred it.

🇬🇧

Carol

8.2

December 2022

8.2

Great to get free room upgrade. Plenty of parking available. Staff very friendly and helpful. Clean room and bathroom immaculate. Good breakfast selection and good coffee. Nice pool.

Check in and check out. System didnt work . Luckily i found someone to help but felt like a travelodge rather than quality hotel. Could have been very impersonal start. No tea / coffee in room. Many have commented and agree that as a single traveller didn't want to come down in night or early to get drink . Check out was problematic . Billing was incorrect . Tried to sort and told system error and meal would be free . Then got call to say that was wrong. If there had been a proper reception this wouldn't have happened . Shame as it somewhat spoilt an otherwise good break.

🇬🇧

Sarah

9.1

April 2023

9.1

Friendly, helpful staff wonderful bed and pillows, lovely pool and gym equipment, like the eco ethos. Warm, very pretty entrance hall

I liked it all, tiny details that could be even better were - check there are 2 robes when 2 guests Maintain coffee machine through the day...make sure drip tray/water tank don't need sorting when guests are wanting to make a drink ( I was happy with the drinks station, but waiting around for machine to be sorted out gave others who were less keen a chance to grumble). Breakfast was delicious but a bit confusing. 'Buffet' implies self collection, therefore we didn't order those bits. If you want it to be waiter service, rename it on the menu

🇬🇧

Helen

8.2

July 2023

8.2

Very nice .

No kettles in the rooms . This was explained to us as sustainability (even though lights were left on everywhere)but I’m sure there is a way around this ie kettles that only boil one cup at a time ? Biodegradable coffee sachets ? There was free coffee/tea downstairs but this is not the same As having it in your room. It increased the amount of people walking up and down the corridor making it noisy. And ourselves and my elderly parents all went without. It’s nice to have a drink when you wake up.

🇬🇧

Sally

8.2

January 2023

8.2

All the staff were excellent. Comfortable communal spaces. Comfy bed, pillows and bed linen. Lovely bath towels. breakfasts good.

The bathroom in my ground floor room in need of an update. Shower curtain over bath was far too long and got in the way of having a comfortable shower. Being on the ground floor , with just a patchy hedge between my room and the neighbouring tennis courts, I would have liked to have had net curtains or similar, for privacy, rather than having to pull the heavy blackout curtains across when changing in the daytime. We ate dinner at the hotel for the two nights we stayed. All the food was delicious but not hot when it arrived, and the portions were very small. Side dishes were necessary but very expensive.

🇬🇧

Martin

9.1

February 2023

9.1

Lovely feel to the place and the room was very comfortable. The leisure facilities were great. Fab location, about a 10 minute walk to the main high street and beach.

Check in was faceless via an automated machine and there was no guest information in the room. My questions were quickly answered via messaging the hotel via the booking.com app. No kettle etc in the room but there is a communal coffee facility located near the front of the hotel which can be a bit of a treck depending your room location. Check out was also automated and had to ask a member of staff where to hand in my key.

🇬🇧

Julie

8.2

April 2023

8.2

Decor, service, cleanliness were all excellent. Pool was lovely.

Lack of choice for some items at breakfast, e.g. cereal and orange juice. Whilst juice was available it was limited to apple or carrott as juice of the day. The hotel location was further from the town than I thought. It is a good 25 to 30 minute walk into the town. Not so bad going into but uphill on the way back. However the walk to the beach was around 15 to 20 minutes and slightly easier.

🇬🇧

Julia

8.2

January 2022

8.2

it was an old style property with character. the staff were friendly. the hotel is in a good location.

the hotel was extremely hot everywhere the staff need more training, for example we ordered a glass of cognac and our drink was full of ice, when it should be served in a warm glass. staff didn’t know how to present drinks properly. breakfast was often taken down incorrect. I didn’t like a computerised check in and check out. I like to see a face.

🇬🇧

Joyce

9.1

June 2023

9.1

Pool, food, staff were very helpful and friendly

Self check in - I don’t think it was clear enough what you were meant to do. I eventually asked bar staff to help me find my room

🇬🇧

Beth

9.1

June 2022

9.1

Beautiful decor, great location, brilliant gym and pool area. The food was amazing, gorgeous breakfast and dinner!

The only thing that let it down was the room- the view wasn’t great and the bed was small meaning we didn’t sleep very well. it was also very loud and we could hear everything, might be because we were at the start of one of the corridors. this was the only bad thing for us, everything else was excellent.

🇬🇧

Marc

10

July 2022

10

Comfortable, clean, friendly staff. Liked the self check in/out. someone always on hand if you needed anything.

A lot of reviews have moaned about not having tea and coffee facilities in their rooms. I get that but a very short walk and you’re at a station with plenty more options than you’d generally have in your room. Personally, I preferred it.

Hotel surroundings Merchants Manor Spa

Airport

Newquay Cornwall Airport

20.5mi

Land's End Airport

26.6mi

St Mary's Airport

56.5mi

Airport

Newquay Cornwall Airport

20.5mi

Land's End Airport

26.6mi

St Mary's Airport

56.5mi

Attraction

Eden Project

20.7mi

Restaurants

Rastella

Cuisines

BritishEuropean

Ambiances

Family FriendlyModernRomantic

Pools

Location

Indoor

Features

HeatedShallow end

Availability

All season

Amenities of Merchants Manor Spa

Spa/Wellness packages

Pet Friendly

Indoor swimming pool

Free Private Parking

Free wifi

Steam room

Beach

Hot tub/Jacuzzi

Beach chairs/Loungers

24-hour front desk

Non-smoking rooms

Bar

Fitness center

Room service

Restaurant

Picnic area

Sun deck

Garden

Air purifiers

Patio

Balcony

Free toiletries

Bathtub

Private Bathroom

Parking On Site

Amenities of Merchants Manor Spa

Accessibility

Entire unit located on ground floor

Activities

Aerobics

Additional fee

Beach

Bicycle rental

Additional fee

Bike tours

Additional fee

Canoeing

Additional fee

Diving

Additional fee

Fishing

Additional fee

Golf course

Additional fee

Hiking

Free

Horseback riding

Additional fee

Racquetball

Additional fee

Snorkeling

Additional fee

Tennis court

Additional fee

Tour or class about local culture

Additional fee

Walking tours

Additional fee

Windsurfing

Additional fee

Bathroom

Bathrobe

Bathtub

Bathtub or shower

Free toiletries

Hairdryer

Private Bathroom

Shower

Slippers

Toilet

Toilet paper

Towels

Bedroom

Alarm clock

Linens

Wardrobe or closet

Business Facilities

Business center

Additional fee

Fax/Photocopying

Additional fee

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Free

Dry cleaning

Additional fee

Laundry

Additional fee

Entertainment & Family Services

Board games/Puzzles

Food & Drink

Bar

Breakfast in the room

Coffee house on site

Packed lunches

Restaurant

Special diet meals (on request)

Tea/Coffee maker

Wine/Champagne

Additional fee

Food & drink safety

Breakfast to-go containers

Delivered food covered securely

Front Desk Services

24-hour front desk

Baggage storage

Free

Concierge

Express check-in/out

Additional fee

Lockers

Private check-in/out

General

Designated smoking area

Facilities for disabled guests

Heating

Ironing facilities

Non-smoking rooms

Pet Friendly

Room service

Smoke-free property

Internet

Free wifi

Living Area

Sitting area

Media & Technology

Flat-screen TV

Radio

Satellite channels

Telephone

TV

Outdoors

Balcony

Garden

Outdoor furniture

Patio

Picnic area

Sun deck

Parking

Free Private Parking

Parking On Site

Free

Physical distancing

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Fan

Iron

Socket near the bed

Safety & security

24-hour security

CCTV outside property

Fire extinguishers

Key access

Safe

Smoke alarms

Safety features

Access to healthcare professionals

Air purifiers

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service

Wake-up service/Alarm clock

Spa

Beach chairs/Loungers

Beauty services

Body treatments

Fitness

Fitness center

Free

Fitness classes

Hot tub/Jacuzzi

Free

Indoor swimming pool

Free

Light therapy

Locker rooms

Massage

Additional fee

Massage chair

Personal trainer

Spa

Additional fee

Spa facilities

Spa lounge/Relaxation area

Spa/Wellness packages

Steam room

Yoga classes

View

Inner courtyard view

House rules - Merchants Manor Spa

Merchants Manor Spa takes special requests - add in the next step!

From

$166

Min. rate per night

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Merchants Manor Spa

Merchants Manor Spa takes special requests - add in the next step!

What's the check-in and check-out schedule at Merchants Manor Spa?

At Merchants Manor Spa, we have arranged the check-in post 04:00 PM and the room should be vacated by 11:00 AM.

Does Merchants Manor Spa provide free parking options?

Yes, there is parking available at Merchants Manor Spa. Additionally, the parking is free, private, and located on site. Reservations for parking are not required.

How much does a stay at Merchants Manor Spa cost?

The base price for Merchants Manor Spa starts at $166. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.

Which room categories can I book at Merchants Manor Spa?

At Merchants Manor Spa, the hotel offers a variety of room types including Single, TwinDouble, and Double rooms. The Single room accommodates 1 adult with a Twin bed, while the TwinDouble and Double rooms can accommodate 2 adults and have either Twin beds or a combination of Queen and Twin beds. The rooms range in size from 129 sqft to 258 sqft and smoking is not allowed in any of the rooms.

What activities does Merchants Manor Spa offer?

Guests at Merchants Manor Spa can spend their time enjoying a variety of leisure amenities. They can relax and rejuvenate at the spa, which offers wellness packages, massage, body treatments, beauty services, and spa facilities. The indoor swimming pool, along with a heated and shallow end, provides a perfect spot for a refreshing swim. Additionally, guests can unwind in the steam room or hot tub/jacuzzi, or soak up the sun on the sun deck.

For those looking for more active pursuits, the hotel offers a range of recreational activities such as bicycle rental, aerobics, bike tours, walking tours, snorkeling, racquetball, horseback riding, diving, hiking, canoeing, windsurfing, and fishing. Guests can also stay fit at the fitness center, which offers fitness classes, yoga classes, a personal trainer, and a spa lounge/relaxation area.

Rastella, the on-site restaurant, offers a range of dining options with a family-friendly, modern, and romantic ambiance. It serves delicious British and European cuisines.

Does Merchants Manor Spa have a pool for guests?

The hotel has an indoor pool that is available all season. It is heated and has a shallow end. No other information about additional pools is provided in the data.

Are there restaurants located within Merchants Manor Spa?

Yes, the hotel has a restaurant called Rastella on-site. The restaurant offers a modern and romantic ambiance, and serves British and European cuisines.

Can I use my credit card at Merchants Manor Spa?

Yes, you can use your credit card at Merchants Manor Spa. They accept Mastercard, Visa, and Maestro. In addition to credit cards, cash is also accepted as a form of payment.