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+1-833-728-20414,079 reviews
From
$122Sheikh Zayed Road/Difc, Dubai, 7143, AE
Reservations:
+1-833-728-20414,079 reviews
1/50
From
$122Call for great rates
+1-833-728-2041Spa/Wellness packages
Pet Friendly
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Hot tub
Welcome to the Carlton Downtown Hotel, a 4-star hotel located on Sheikh Zayed Road, near the DIFC Metro Station in Dubai, United Arab Emirates. The hotel offers a range of amenities, including an outdoor swimming pool, a fitness center, and a spa with wellness packages. Enjoy a comfortable stay with free Wi-Fi, room service, and a restaurant on-site. With 4079 reviews, you can trust our commitment to exceptional hospitality.
The hotel is just 9.4mi from the city center, making it a convenient choice for travelers looking to explore Dubai. The minimum price for a room starts from $122, offering great value for a luxurious stay. Guests can also take advantage of the hotel's pet-friendly policy, private parking, and a shuttle service for exploring the city at an additional charge.
Whether you're traveling for business or leisure, Carlton Downtown Hotel offers a wide range of facilities to ensure a comfortable and enjoyable stay. From on-site dining options to pet-friendly accommodations, this hotel has everything you need for a memorable trip to Dubai.
Looking for a refreshing swim? The Carlton Downtown Hotel features an enticing outdoor pool, heated for your comfort during all seasons. Relax and soak up the Dubai sun while enjoying breathtaking rooftop views. Whether you're looking to unwind after a busy day or simply bask in the warmth of the Middle Eastern climate, this pool offers a delightful respite for guests of all ages.
Dining at the Carlton Downtown Hotel is an experience not to be missed. From the traditional ambience and international cuisine at Bayty All Day Dining, to the modern vibes and diverse menu of Level 47, the hotel's restaurants cater to a variety of tastes and preferences. With options such as Deli Grind Coffee, Havana Lounge and Kitchen, as well as Narrah Restaurant and Lounge, guests can indulge in an array of culinary delights throughout their stay.
For your convenience, the Carlton Downtown Hotel accepts cash, American Express, Visa, Mastercard, and Maestro as payment methods. With a selection of room types available, including the spacious Panoramic Two-Bedroom Suite, guests can find the perfect accommodation to suit their needs, whether traveling with family or friends. With a variety of options to choose from, the hotel offers comfortable and well-appointed spaces for a memorable stay in Dubai.
Closest airports
Dubai International Airport
6.4miSharjah International Airport
17.3miDubai World Central - Al Maktoum International Airport
22.7miAbu Musa Airport
48.5miRas Al Khaimah International Airport
50miSpa/Wellness packages
Pet Friendly
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Hot tub
Sauna
Air conditioning
Tennis court
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Fitness center
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
View
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Bidet
Soundproof
Bathtub
Private Bathroom
Parking On Site
Deluxe Room
1 King Size Bed
450 sqft
City view
Kitchen
Private Bathroom
Kitchenette
+
Experience luxury in our Deluxe Double Room, featuring a city view, kitchen, private bathroom with a bathtub, and modern amenities like a flat-screen TV and washing machine. This spacious 452 sqft room accommodates 2 adults and 1 child, offering comfort and convenience for a memorable stay.
Panoramic Two-Bedroom Suite
2 Twin Beds
1 King Size Bed
1345 sqft
City view
Private Bathroom
Bathtub
Flat-screen TV
x4
+
Indulge in our spacious Panoramic Two-Bedroom Suite offering stunning city views, a private bathroom with bathtub, and a flat-screen TV. With 1345 sqft of space, it accommodates 4 adults and 2 children, featuring modern amenities for a luxurious stay.
Panoramic Suite
1 King Size Bed
905 sqft
City view
Private Bathroom
Bathtub
Flat-screen TV
x3
+
Indulge in the spacious 904 sqft Panoramic Suite with a stunning city view, private bathroom, and a king size bed. Enjoy modern comforts including a bathtub, flat-screen TV, and free toiletries, all nestled in the heart of the city.
Premium One-Bedroom Suite
1 King Size Bed
755 sqft
City view
Kitchen
Private Bathroom
Kitchenette
x3
+
Experience luxury and comfort in our spacious 753 sqft Premium One-Bedroom Suite with a stunning city view, fully equipped kitchen, and modern amenities including a washing machine and bathtub. Accommodating up to 3 adults and 1 child, it's the perfect choice for a relaxing stay.
Deluxe Two-Bedroom Suite
1 Queen Size Bed
1 King Size Bed
805 sqft
City view
Private Bathroom
Bathtub
Washing machine
x4
+
Indulge in our spacious Deluxe Two-Bedroom Suite offering a stunning city view, private bathroom, and a washing machine, perfect for 4 adults and 2 children. Enjoy a restful stay with flat-screen TV, air conditioning, and free toiletries included.
Classic One Bed Room Suite
1 Queen Size Bed
560 sqft
City view
Kitchen
Private Bathroom
Kitchenette
+
Indulge in luxury with our Classic One Bed Room Suite, featuring a city view, private bathroom, and a fully-equipped kitchenette. Enjoy amenities like a bathtub, washing machine, and flat-screen TV in this spacious 560 sqft room, perfect for 2 adults and 1 child.
8
4,079 reviewsFrom
$122Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇲🇹
Robin
8.2
8.2
Well located 'downtown', close to a Metro stop, making the north and south of Dubai within easy reach.
Initially we were given a room which had an old stained fitted carpet, making the room rather shabby. Other things like the air conditioner temp control not working, issues with the shower, phone etc, and we were shown a different room by the Manager, which was much better, and made the overall experience much better.
🇧🇭
Tariq
8.2
8.2
The location was excellent and very close to the Financial Center Metro station and very convenient to go anywhere in Dubai. Also I would like to say a special thank you to Calvin at reception who upgraded my room to a suite without me asking and extended my check-out time to 3pm.
The only thing I didn’t like was poor positioning of the power socket on the wall especially the ones near the table where I couldn’t put any of the adapters into it.
🇿🇲
Nyemba
8.2
8.2
Location of the hotel is amazing...we had a room on the 38th floor which had amazing views of the burj Khalifa. Staff were also very friendly and helpful. Special mention goes to Muhammad at the tours desk who arranged all our activities and also went out of his way to make sure we were comfortable; Abdul at front desk for being so friendly and the restaurant manager, we enjoyed our daily breakfast. Also special mention to the waiters in the Havana lounge, service was excellent.
The room cleaning can be improved. House keeping manager needs to monitor and check on the guys cleaning, they don't do a thorough job.
🇮🇳
Aarti
9.1
9.1
I was staying here for the second time. I had the same amazing experience, this time with my family. I compliment the staff for their gracious hospitality especially Ellie at the reception who upgraded us to a two-bedroom suite. My family holiday was a memorable one! We had a late check-in. The manager at Bayty restaurant requested the chef to make us a bowl of curry as the buffet lunch was about to close. That was kind of him.
The kitchenette should have had basic plates or cutlery. We had to keep asking for kitchenware from the restaurant. The bathrooms should have had at least one hair dryer.
🇬🇧
Kelly
10
10
We were told at check-in, we had been given a free upgrade to the penthouse suite, this room was absolutely amazing & exceeded all our expectations, it was really big & spotlessly clean, the bed was really comfortable & the bathroom was lovely - could have stayed in the shower for hours! Didn't eat at the hotel so cant comment on food, but we did buy snacks & cake every day from the little cake counter in the hotel - which I can highly recommend. Pool looked amazing, although didn't have time for a dip whilst there. We hired a car & there was free valet parking at the hotel, which made life easy. This hotel was very reasonably priced for our stay & I can highly recommend. We were on the 42nd floor, but that was fine, there are several lifts available at all times, so no hanging around waiting for a lift. It is on a busy road, nice to see the busy Dubai life from the room - would highly recommend this hotel
Nothing negative to say - it was perfect
🇿🇦
Mrs
9.1
9.1
The front desk staff is exceptional 👌. I mistakenly canceled my booking after payment, Precious (Carlton Reception desk) spent a week trying to have the booking reinstated with bookings.com. She kept me updated at all times and even gave me her whatsapp number for ease of contact. That, to me, is going beyond the call of duty. On arrival, Walley (Reception Manager) reinstated my booking with no hassle 👌, he was willing to deal with bookings.com processes once I was comfortably allocated a room.. Friendly and efficient How can I forget the concierge team... we traveled as a group, and our bus did not have luggage space big enough for all the bags.. The bus driver stood there, scratching his head. That's when the team stepped in like superheroes.... in no time, the bags were all neatly packed in the bus, and we were on our way The rooms exceeded our expectations. Spacious with full kitchen, dining area, TV room, guests toilet separate from the ensuite bathroom. Carlton Downtown is nicely located... 3 min to the metro station, 30 min walk to Dubai Mall, Birj Khalifa, Fountain, 1 metro station from Museum of the Future. The view of Burj Khalifa from my room was an unexpected bonus.
The elevators 🛗. Takes a long time and can fit max 9 adults without bags. Mornings after breakfast and during check out, it's a nightmare. You wait for 15 min for the lift only for it to be fully packed with people and bags... had to wait another 10 min. Full kitchen with no cuttlery nor crockery. Had to call housekeeping to bring plates at the very least.
🇬🇭
Nina
9.1
9.1
I really loved the location of the hotel because, it was a 2 minute walk to the metro station, there are coffee shops and supermarket around. You can even walk to the museum of the future.I loved my room and the view was impeccable, my room view showed the Dubai mall and it was so beautiful at night. I really want to thank the staff who were so nice to my family and treated us great. I want to specifically thank Mercy, Junnel, and Ali. Oh and don’t forget to ask of Rasheed, a great guy with a great sense of humor, he will book all the tours and provide you with good drivers for your trips. The breakfast menu has a lot of varieties and amazing chefs too. Thanks everyone at Carlton downtown, will surely be back.
Nothing
🇮🇱
Igor
9.1
9.1
The hotel's location was excellent, right in the heart of the city, making access to various attractions and amenities extremely convenient.The breakfast provided was exceptional, with a wide variety of high-quality, delicious foods that catered to all tastes.The staff were not only helpful but also consistently friendly and cheerful, which made every interaction a pleasure and greatly enhanced the overall stay.
The waiting time for the elevators was quite excessive, causing unnecessary delays and inconvenience, particularly during peak hours. The water pressure in the bathrooms was disappointingly low, which negatively affected the overall experience, especially when it came to taking showers or baths.
🇮🇷
Behrang
8.2
8.2
The staff , all, helpful and kind. The location, is next to gate avenue, I enjoyed walking in gate avenue, difc, and Dubai Square day and night. many supermarkets and grocery stores are located nearby and a diversity of places to eat. My room is big, with kitchen facilities including electric stove, microwave, and a washing machine. Plus a big fridge with refrigerator. The furniture is aged but the room is comfortable in general. Breakfast has very limited items with almost no diversity, however it is very fresh, and the staff are really nice and caring. The pool is not big, but calm and comfy for sunbathing. And, it was good that the pictures of the room were exactly as it is.
Although there are 4 lifts for guests and one for staff, it usually takes a long time to get in to elevator. Furniture is little aged an my fridge buzzed constantly. There are no plates in the kitchen (I don't know if they provide by request).
🇹🇷
Deniz
9.1
9.1
The greeting at the front desk was the kindest one I've seen. Hotel location is better than perfect right in front of the Metro station. Dubai Mall/Burj Khalifa is very close that you can walk.
Housekeeping was a bit of a disappointment in the first day. We put the make up rook sign on the door but noone showed up until 6:30 pm. At that time we were at the room and refused it. But they did everything we asked for on the phone or when we see them. They were so kind anyway. There was nothing in the minibar.
Attractions
Museum of the Future
0.8miKidZania Dubai
1miBastakia Quarter
1.4miMercato Shopping Mall
1.5miWafi City Mall
3.1miDubai Dolphinarium
3.7miSheikh Mohammed Centre for Cultural Understanding (SMCCU)
4.1miDubai Spice Souk
4.3miBurj Al-Arab Jumeirah
7.3miGlobal Village
10miPalm Jumeirah
11.1miJumeirah Lake Towers (JLT)
12.7miAin Dubai
13miSheikh Zayed Road
13.7miGuru Nanak Darbar Temple
16.1miAttractions
Museum of the Future
0.8miKidZania Dubai
1miBastakia Quarter
1.4miMercato Shopping Mall
1.5miWafi City Mall
3.1miDubai Dolphinarium
3.7miSheikh Mohammed Centre for Cultural Understanding (SMCCU)
4.1miDubai Spice Souk
4.3miBurj Al-Arab Jumeirah
7.3miGlobal Village
10miPalm Jumeirah
11.1miJumeirah Lake Towers (JLT)
12.7miAin Dubai
13miSheikh Zayed Road
13.7miGuru Nanak Darbar Temple
16.1miAirports
Dubai International Airport
6.4miSharjah International Airport
17.3miDubai World Central - Al Maktoum International Airport
22.7miAbu Musa Airport
48.5miRas Al Khaimah International Airport
50miBayty All Day Dining
Cuisines
InternationalAmbiances
TraditionalLevel 47
Cuisines
InternationalAmbiances
ModernDeli Grind Coffe
Cuisines
InternationalAmbiances
Family Friendly•ModernHavana lounge and kitchen
Cuisines
Mexican•International•Latin AmericanAmbiances
ModernNarrah Restaurant and lounge
Cuisines
International•GrillBbqAmbiances
Family Friendly•TraditionalLocation
OutdoorFeatures
Heated•RooftopAge restrictions
All agesAvailability
All seasonSpa/Wellness packages
Pet Friendly
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Steam room
Hot tub
Sauna
Air conditioning
Tennis court
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Kitchen
Non-smoking rooms
Bar
Fitness center
Kitchenette
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
View
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Bidet
Soundproof
Bathtub
Private Bathroom
Parking On Site
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Happy hour
Live sports events (broadcast)
Nightclub/DJ
Tennis court
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Grocery deliveries
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Ironing facilities
Non-smoking rooms
Pet Friendly
Room service
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenette
Microwave
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Foot bath
Foot massage
Full-body massage
Hot tub
Kids' pool
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Car rental
Shuttle service
View
City view
View
From
$122Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 20
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children over 1 are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
255+ years
Extra bed upon request
$43 per person per day
The price in AED has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Cards accepted at this property
Mastercard,
American Express,
Visa,
Maestro,
Cash only
This property accepts cash.
At what times are check-in and check-out at Carlton Downtown Hotel?
Guests at Carlton Downtown Hotel can check in starting from 02:00 PM and need to check out by 12:00 PM.
Is there parking at Carlton Downtown Hotel?
Yes, there is free and private on-site parking available at the Carlton Downtown Hotel without the need for reservation.
How much does a stay at Carlton Downtown Hotel cost?
Rates at Carlton Downtown Hotel commence from $122. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
What types of rooms does Carlton Downtown Hotel offer?
The rooms at Carlton Downtown Hotel include Deluxe Rooms, Panoramic Two-Bedroom Suites, Panoramic Suites, Premium One-Bedroom Suites, Deluxe Two-Bedroom Suites, and Classic One Bedroom Suites. Occupancy ranges from 2 adults and 1 child for deluxe rooms to 4 adults and 2 children for panoramic suites. None of the rooms allow smoking, and bed sizes range from Queen to King, with a variety of bed combinations available. Room sizes range from 452 sqft for deluxe rooms to 1345 sqft for the panoramic two-bedroom suite.
What activities does Carlton Downtown Hotel offer?
Guests at the Carlton Downtown Hotel can indulge in a variety of leisure activities during their stay. They can lounge by the outdoor swimming pool and take advantage of the dedicated kids' pool. For further relaxation, guests can make use of the spa's Turkish/steam bath, sauna, and hot tub/jacuzzi. For those feeling more active, there's the option to play tennis or enjoy the sun deck.
In terms of dining, the hotel boasts several options like Bayty All Day Dining offering traditional ambiance, and Level 47 and Deli Grind Coffee providing modern settings. Narrah Restaurant and Lounge and Havana Lounge and Kitchen serve up a mix of international, Mexican, and Latin American cuisines.
Overall, guests have a multitude of ways to spend their time at the hotel, whether it's through relaxation at the spa, a day at the pools, or enjoying fine dining experiences.
Can guests use a pool at Carlton Downtown Hotel?
The hotel has an outdoor pool, which is open all year round and located on the rooftop. There are no age restrictions for using the pool, and it is heated. Therefore, the hotel does have a pool.
Does Carlton Downtown Hotel have on-site restaurants?
The hotel has several restaurants on site, including Bayty All Day Dining, Level 47, Deli Grind Coffe, Havana lounge and kitchen, and Narrah Restaurant and Lounge, offering a variety of cuisines such as international, Mexican, Latin American, and grill BBQ. Ambiances range from traditional to modern and family-friendly.
Can I use my credit card at Carlton Downtown Hotel?
Yes, you can use your credit card at Carlton Downtown Hotel. They accept American Express, Visa, Mastercard, and Maestro. Cash is also accepted as a payment method.
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