Everything was amazing as usual. Thats the best location to stay in a silent room and at the same time be in the heart of Istanbul. Rooms are very clean and well equipped. Especially bed is super comfortable. Special thanks for Emre, Ugurcan, Dogukan and Sevde for their hospitality and interest.

Nothing

The property boasts a fantastic location just a short walk from the renowned Istiklal Street. The spa is excellent, and experiencing the Hamam is highly recommended. Additionally, the salon offers reasonable prices for services like blow drying. The rooms are clean, the internet is fast, and the breakfast is delightful.

Staff and Location really exceeded our expectations. We were greeted by Emre Can who checked us in and was super kind and attentive throughout our stay. As a general comment, all the staff at this hotel genuinely care about your stay and nothing would be too much of an ask for them. We were generally happy with our room and stay so didn't require any assistance on this. Melisa who works on the Guest Relations counter was really helpful when it came to arranging a Taxi for our Airport transfer, which is a really big bonus given the reputation Tax drivers have in Istanbul. We also had assistance with helping us arrange reservations for our evenings out which was very helpful. I would 100% recommend this hotel to anyone planning a trip to Istanbul & I look forward to returning myself

The food provided at the top level restaurant was not the greatest, but had fantastic live music and very attentive waiters

Rixos Pera is our default hotel for Istanbul. The staff are really great, very friendly and informative. The location is fantastic, with an array of shops, restaurants, istiklal street, pubs all within walking distance. There is a metro not too far and also on a bus route. The hotel itself is charming and has a wonderful 1920's nostalgic feel to it. The breakfast is rooftop, with a gorgeous view of the horn. The selection of food is wide and caters for many needs, you can request items that might not be readily available such as juice and omelettes or eggs cooked to your needs. The rooms are comfortable, the bed is large and cosy. We had a room facing the rear this time and we much preferred it due it being quieter. There is a mini bar in the fridge but also a small tuck shop right across the hotel for quick snacks which is open 24 hours! The adjoining restaurant makes excellent food, very reasonably priced but almost always busy so make a reservation.

This time around there seemed to be an issue with WiFi and this also meant that the TV was not working. Whilst staying at another hotel, we were provided with a means to connect our own netflix to the TV - this is something that I would highly recommend the hotel to invest in. It would not cost a lot but the experience would make it fantastic.

The concierge, reception, breakfast staff were all unbelievable and just couldn’t do enough for us

Staff were so caring and friendly, specially hotel manager Mr. ALI and the breakfast staff, Melika and Aziz. Clean room with great view, wonderful location and service

We booked a queen bed but got two twins attached together which was abit uncomfortable since the mattresses were too soft, but I can imagine moving a big mattress is also difficult. Not enough lights in the room, since we were travelling with a baby and sometimes needed more light in the room. Hotel building is very old and the lifts were not working properly but the manager handled everything kindly.

Amazing staff, always happy to help. Great recommendations for restaurants and ideas on what to do in town. The location is excellent. A few minutes walk from the 'tunnel' and the train station, and a 20-minute walk to the Museum of Modern Art and the surrounding seafront full of shops and cafes. A short hop from the pedestrian street to Taksim Square with great food for all budgets just a few minutes away on foot. The hotel offers a 'pillow menu', worth trying a few.

The breakfast coffee. Don't bother ordering anything else from Turkish coffee if coffee is what you want. Any other order you place is instant Nescafe in various densities and quantities. Housekeeping missed a floor towel once and didn't replenish toilet paper. We usually have a roll on the wall and one spare. We had a third of a roll to last for 5 days; no spare. Our room had a Nespresso machine. If you have Nespresso pods at home, bring some with you as the pods on offer go for about 175TL each (around €5 each pod!).

Clean and location

Noise in the area

I like it so much

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The staff were very friendly and helpful. We had an initial problem with the room that was allocated but one of the staff Ilhan was very helpful and reassuring that the problem could be resolved and we were given the correct room. The top floor restaurant/breakfast area was very nice.

Although we arrived well past start of checkin our room was not ready and reception tried to allocate a smaller room than we had paid for instead of explaining the situation and maybe offering a complimentary drink while we waited. This was not expected for a 5* hotel. The food and drinks we thought were overpriced so we only ate there once. Many of the wines on the wine list were not available when we arrived.