Grand Jomtien Palace Hotel - SHA Extra Plus

location view

no locker old rooms not clean and absolutely need a lot attention to the bathroom and overall maintenance

My room was nice, especially the balcony with the sea view. Staff was generally friendly and helpful. 7-Eleven just beside the hotel was great!

I did not like the safety box system, it was a bit confusing. The 1000 baht deposit demand is quite pointless, though seems like standard in Thai hotels. I did get it back when leaving.

We had the 'Cottage with garden view'. It was very spacious and we had a nice view from our terrace on the pool. Because of all the negative comments about the hotel, I was very skeptical, but our experience was totally positive. I also liked that the mini bar was for free and the room cleaning efficient. We also ordered food by room service because of rain and we found it very acceptable. It may well be that other parts of the hotel are different but the so-called Chalet Wing is very nice. The location of the hotel on beachfront of Jomtien is unbeatable. I live in Bangkok because of work since 1 year and I come regularly for a weekend to Pattaya. I will make this hotel my primary choice from now on. To my opinion it offers the best value for money in all Pattaya.

No breakfast Great facilities Clean Very good sea views Great Location Very big bed in delux room and great sea view. Good hotel for families Room service and bell boys were good.

Only 2 lifts which took a long time to come. Tried to charge for a landry bag which was never in the room. A manager did not let us sit anywhere in the restaurant when it was empty. Only in allocated seats. An argument ensued. No name tags on some receptoin staff which looked unprofessional. Reception staff looked casual in dress...not smart.

The location is perfect. The beach area was very clean We had a room facing the sea right above the pool, the views were amazing from our balcony

No safe in the room, deposit box at front desk. It should have a safe in the room this is 2022, come guys sort it out. No tea and coffee facilities in the room, very disappointing.

Good location. Beautiful views from balcony. Beach in front of hotel. Nightmarket close to hotel.

Old hotel. Need to renovate it.

location is great. next to the beach, 7-11. The hotel is very big. The room is big with balcony. you can use it to try your swimsuit. the room is provided with 2 sets of towels. one for showers, one for swimming pool. The swimming pool is great.

most of the facilities are very old. need a major renovation. Breakfast choice is too little. There are only 2 elevators which most of the time is not enough.

Room was ok. Staff were very attentive. The cleaners were great and friendly and kind.

Lock on door did not work, couldn't latch. TV picture was very blurry had to call to fix, AC was old and very loud had to call to fix. Pool bar was never open. Fitness center was broken equipment. Most was unsafe and did not work, took pictures. Location was great.

Friendly staff, great location, nice swimming pool

Swimming pools are very good, the view was great on the 7th floor,

The beds are hard and I didn't sleep great.