W Koh Samui

This is my first stay in this hotel and I would say and recommend that this hotel is suitable for couple that prefer a good loving romancing there. Very privacy Indeed. I booked an oasis private villa room with garden view with a private. I enjoyed the stay with my wife, it was our anniversary we stayed for 4 days with a nice arrangement from hotel for our anniversary. We went for a private span in the resort the staff was amazing! Nat the Spa manager was very polite and helpful also the other staff in the Spa; Thip and Bum they were great! The breakfast is outstanding the staff is full of energy we still remember the cheerful waiter named Alex he is amazing! We had so much fun at the W Koh Samui. It was great. Keep it up guys!

We stayed at W Samui for 2 nights at the end of our trip around the Samui archipelago. It served as a perfect finale for our journey. The hotel is beautifully situated on a private beach, offering picturesque views throughout the resort that tempt you to capture them in a photo. Our Tropical Oasis room is one of the most beautiful and spacious hotel rooms I have ever stayed in. And I should not forget to mention it features a private pool, which of course is amazing. The front desk can be easily reached via WhatsApp or the Line app, ensuring efficient communication for any queries or special needs. The food and drinks we enjoyed were delicious, and the staff were consistently super friendly and helpful. To conclude this review I must highlight Ammie, who went above and beyond in her warm and friendly care for our family. From assisting us at check-in to recommending various resort activities, such as Fire shows at Woobar and sunset dinners on the beach, she ensured we had the best experience possible. She also took special care of our 4-year-old son providing him with an occasional cookie or ice cream. And even personally crafting a beautiful souvenir for him that he absolutely loved. Thanks W Samui and Ammie for the amazing end of our journey.

Some maintenance could be done here and there. But overall the place looks amazing and it did not disturb the overall experience.

Staff were exceptional. Shout out to the in-house yoga/Pilate instructor, she was awesome. The technicians, waiters, receptionists, and buggy drivers were all very friendly and helpful! the bed gave us some of the best night sleeps. the sweetspots were thoughtful, and we really enjoyed the tennis court. breakfast spread was incredible and the food in general from their restaurants were yummy. beach inside the resort was nice. btw, they gave us an upgrade.

quite a bit of mosquitoes (not that they can really do anything about it). the gym was nice but definitely could be upgraded. hated the red lights/decorations in the room (glad the technicians can switch them off for us) and the room were overall a little dim. there could be a small shower place near the Japanese restaurant exit from the beach (sandy feet all the way to where we lived). the location isn’t convenient - be prepared to call taxis or rent a car to get out of the hotel.

The staff were super friendly especially at the restaurant. Lucas and his team were great The private beach was nice. We had a villa with private pool and beach access which was very convenient The lobby was beautiful. The location was away from the lively areas so keep that in mind but since we spent 2 days in Chaweng and 2 in W we did not mind the peaceful stay The kids went crazy over the free ice cream spots The service and the facilities at W really speak for a 5-star hotel. I hope they keep it up and keep improving

Mosquitoes! The repellents were not working with the mosquitoes

The sole reason i picked W Koh Samui was the amazing room (Ocean View) they had and the view it came with. In addition i was beyond happy with the breakfast that was included with the stay! One of the best breakfast spreads! Shoutout to the exceptional Thai coconuts that me and my boyfriend had each morning! (THAI COCONUTS hands down the BEST!) Not forgetting your truly notable staff! From the check in relations to the men and women helping keep the resort such a vibrant and safe place to be in. Your staff were sincerely helpful and forthcoming. (Thank you to this good looking gentlemen who highly suggest we get our chicken wing fix at Marigold Fishermen Village and Coco Tams! Real sorry, i am bad at names!) Our stay at 242 was quite a walk, with the steep roads leading to the villa though me and the bf enjoyed it especially after the good breakfast. Your staff was always ready with the buggy ride to and fro the villa. Carry bags, slippers, sunblock, insect repellent were available for us to bring to the beach and wherever! Dont forget to take that walk to the beach which is just footsteps away from the hotel! Staff were attentive to check your needs even when you are at the beach! Oh! There is a Sweet Spot to go if you ever need a place for hydration or sugar rush as they spoil their guests further by having this spot with ice cream and drinks! I highly recommend W Koh Samui for those who want and need to pamper themselves. I couldn't have asked for a better time to spend my bf's 50th birthday at W Koh Samui!

Perhaps do a thorough check in the private pool as we found the used box of the Philps light bulb in the pool. Made us think whether the pool was really clean. Unfortunately the amazing Thann products like the lotion was half used when we first checked in....Hmm.

Beautiful grounds and private hotel beach. The gym was great as were the classes each morning. The staff at the W are absolutely amazing, incredibly friendly and attentive, they go above and beyond to make the stay special. I can honestly say that staying at the W was perfect from booking right the way through. One of the best holidays we have had.

A couple of small areas of the room could do with a refresh, but nothing major.

This is one of the best hotels on the island. While we stayed in other hotels and this was for us the favorite one. The service, area to relax, a huge garden villa. Amazing!

The spa experience was not good. The ladies working at the reception were not welcoming and the massage oils used not natural... I got allergic reaction from them but never had such issue with other /natural massage oils

We spent 7 days at The W Hotel ! Great location, really beautiful and pleasant rooms, but the thing that makes this such a wonderful place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. We particularly wanted to thank Ammie for her kindness ! She is so wonderful ! We travelled as a couple for our Honeymoon and we had a wonderful Experience!
Thanks for making our visit to kho Samui Memorable

we enjoyed the villa with private pool and easy beach access, great for relaxation and some beach activities such as kayaking and volly ball. got good food selection , breakfast , beach bar and the Japanese restaurant, was very good all in all. staff was great and helpful all the time without hesitation.

dinner at the kitchen table restaurant, waste of money we left most of the plates, its only good for breakfast and if dinner is a must in the hotel get a burger at the beach bar or go for the Japanese restaurant we’d give it a 10/10 rating.

very special room; very cool design

no hand-held toilet shower outdoor shower leaked water into the bathroom