We like that the front desk is very attentive and very friendly to talk with

We book for 2 rooms but the other one doesn't have an aircon. After we inform it on the front desk the maintenance personnel got to check it . And provide us a fan . The whole night that we stay there the a/c didn't work when the morning comes we call it again in the front desk and suggest us to switch to another room hours before we check out .

great location rooms are spacious breakfast tested good for buffet, wished for more selections comes with gym staffs were courteous

bathtub had a musty smell possible from moisture on the curtain or floor mat hair dryer has very low air flow, specially for my daughter long hair

Staff were very helpful, great location and spacious rooms.

Buffet breakfast food was always cold or luke warm at best. Pool was closed and not in use - one of the reasons we booked this hotel was to use the pool

On arrival, we were greeted by a friendly concierge who guided us to reception to check in. We were about 40 mins early for check in, so didn't expect to get in our room yet. The receptionist apologized that our room was not yet ready (not a problem at all! We were early!) She then brought us some complimentary tea. We were then upgraded to a premier room with a harbour view which was fantastic. The room was huge, great view and great bathroom. We enjoyed hanging out by the swimming pool, too. We have visited Kaohsiung a few times, but in the future we will try to only stay here.

Nothing - My only suggestion would be to add a bar area next to the pool. It would have been nice to grab a drink whilst sitting in the sun.

Location is near Pier 2 District and light rail station which serve our purpose.

The bathroom door has some fungus stains that should be removed.

Close to the harbour and river, great location if you like taking long walks and enjoying the good weather of Kaohsiung. Nice cafes, restaurants and bars nearby.

Stains on the chairs.

Location is very accesible, with parking and family friendly hotel.

During our stay the aircondition is kinda low. we woke up many times feeling hot.

Reception service and detailed introduction by customer service staff

The air conditioner is not too cold …

Fantastic view of the harbor from our room. Staff were obliging to requests and were friendly. Location is convenient as the hotel is close to the light rail station. The hotel is also steps away from Love River and the harbor.

Nothing that stood out.

Room is clean and staffs are very kind and efficient. When we asked for extra quilt, they brought it to us very quickly.