Location and staff excellent

Hotel is tired but Im told up for an imminent refurb. I will return after that. I also don't like that I would have to pay an extra 10 euros to park my motorcycle underground and securely. Motorcycles are much more vulnerable to theft/damage than cars and i think they should be allowed underground parking for free. We could put 4 bikes in one bay? I run motorcycle tours with customers on very expensive machines who request secure parking for peace of mind and i don't want to charge extra for that facility.

Lovely room with beautiful views of the lake.

We arrived and were told the earliest we could eat would be 9.30pm, which after they muddled our orders, meant we didn't finish eating until nearly 11.00pm which is far too late for us. Also we were told by email that they have an EV charger in their garage, but this was only a 2 pin socket. Not an EV charger! A hotel of this size really needs to cater for EV cars nowadays, and those in the town were too small also, requiring a drive to a rapid charger .

Nice classy place, rear patio is fabulous with knackered I me views. Beer and food were great. Rooms were decent, bed comfy.

God it was hot and no air con, also as it was fiesta time there was really loud music coming up from the town that sounded like it was coming from next door, great if that’s what you were there for, I had early start and motorbike trip all the next day so not great for me. Needed to keep windows closed and I melted all night.

It's a lovely place, the Parador at Cervera. If you want buzz and hum, the bar, the restaurant and the terrace buzz and hum like nobody's business. But the lounges are quiet and sedate, the rooms are huge and the balconies fabulous. At night in August the sun sets in the north-west and rises in the north-east so on the north side of the hotel we began and ended the day in wonderful beauty. The staff are lovely, the food is terrific and the views are incomparable. We walked through the woods to the Senda del Oso, enjoyed a light lunch in the town and then walked back up through oak woods and dry meadows.

we booked this property to visit family members in the area who didn't have any space in their home to accommodate us. The weather was unexpectedly cool and we would have made more use of the massive terrace with a lovely view if it was warmer. This property is in a picturesque national park precinct with the attraction of outdoor activities such as walking, hiking and mountain biking. My husband used the facilities in the underground car park with Bike tools, hose cleaning area for your equipment and wall mounted racks for storage as you can't put the bikes in your rooms. Our bedroom was large and the bathroom was massive. Breakfast was provided as part of our package and the food was excellent (we tried all the items on the menu over 4 days) and we appreciated the lift for our luggage as we were on the top floor. The building has an old world 1920s ambiance more suited to a Scottish hunting lodge complete with patterned carpet and breakout rooms (such as a games, library and sitting room) which was separate to the main foyer. There was a casual dining area and a formal dining area which we used both.

Our bedroom was on the end of the building which faced the afternoon sun making it a bit warm when we got back from our adventures. We had one of the few rooms that didn't have a balcony and needed to use the aircon in those situations. You had to book a slot for breakfast and dinner reservations in time slots of 30 minutes in between. The property was too far to walk into town for exploration and you needed a car for other parts. Would have been nice to be able to get a spar treatment like a massage.

Spacious rooms, period charm. Opulent comfortable seating areas and fantastic views over the lake.The staff were friendly and polite and the place, as usual for all the paradors we’ve stayed in, was spotlessly clean.

Shower intermittent, hot and cold for no reason, rooms balcony area needed a refresh. Patio area was lovely but several of the parasols were broken meaning that some of the tables were left without cover.

Our last night on tour and what a fabulous place to stay. Rooms are huge and full of traditional construction methods with beams, old wooden doors and furniture along with a huge bathroom too. The view from the bar terrace is stunning, overlooking the Spanish Picos and watching the sun set. Excellent, attentive staff throughout our 1 night stay. This was the evening of the England/Spain European Cup football final and they showed the game of a huge projector screen within one of the large lounge rooms placing us four English at a table in the prime viewing spot. We were surrounded by maybe 40 locals and good banter was enjoyed throughout. Food was excellent too and the breakfast was amazing, the best on the whole trip. A super place to stay and would not hesitate to visit again.

No food was served, either in the bar or the restaurant, until 8.30pm at the earliest. I appreciate the Spanish like to eat late, but given Spain was in the football final, this was very strange as it meant anyone eating in the restaurant would not be able to watch the game. Furthermore, other than a few pastries, no food could be ordered in the bar before 8.30 either. Having arrived at approx. 4.30pm we were somewhat starving by 8.30 and a little light headed on the amount of beer consumed by then. Finally, given the quality of the hotel and the market segment it is clearly aiming at, it was somewhat disappointing and surprising to find that there was no air conditioning in the rooms.

Staff in the bar and terrace were outstanding. Beautiful surroundings Very peaceful Lovely lounges to relax in

Breakfast staff were rude , Unwelcoming and so bad that we actually complained to management . The issues were dealt with but rather they hadn’t occurred in the first place . Well below the usual parador standard for excellent service. The rooms are tired but we knew that prior to arrival and it is reflected on the price so not an issue.

The room was comfortable, with a balcony and the view of the mountains was amazing. The terrace to the bar was inviting and the bar staff were friendly and provided a good service.

The shower was poor with the water changing temperature many times during its use, sometimes it was very hot and then it was cold and couldn’t be regulated. It was old fashioned as were the other fittings in the bathroom.

Staff were exceptionally good, food was absolutely excellent and the location outstanding. Perfect location for a short picturesque route from the port of Santander.

We were informed that the hotel was closing for refurbishment so although one of our basins was cracked and the floor boards near the veranda were loose it wasn’t such a big issue. These problems will be addressed in the near future.