My experience at this hotel was exceptional. Starting from the beginning, the receptionist "Heila" was very helpful, nice, and professional. She recommended that we see the room and make made sure we liked it before she gave it to us. The coffeeshop seating area was also very nice. We loved sitting outdoor at the pool during these times when the weather is nice in Riyadh. Finally, when we asked the receptionist "Heila" if it is possible to extend our checkout time because of our late flight, she was so nice and did it. If you are in Riyadh and looking for a nice, modern, clean, affordable and luxurious hotel, this is it.

The only thing I did not like was the room card. We had to go to the reception a couple of times to reprogram it, which was not a big deal.

Everything was perfect, breakfast was great.

There were kids in the Swimming pool from 02am till 07am making too much noise until I call the reception and complain. I was unable to sleep for the whole night due to the noise. even though you mentioned that the room is soundproof but literally it was not. Later when I checked in the reception about the timing of the pool, they mentioned it is not allowed to use the pool at midnight. management has to look into it to make sure the guests get full comfort during their stay.

Comfy bed with very smooth sheets Loved the pool area Staff went above and beyond to make me comfortable and happy Special thanks to Anas, he was extremely kind and generous Thanks Haila, Maram, and all the receptionists who were super accommodating Raj and jilani from the cafe And those who I couldn’t get their names or I forgot, Everyone was great! Thank you all

The lobby bathroom could be better I thought my room would have a bathtub (it was in the description of the room) but apparently none of the rooms have one

The hotel is really great for short / business trips.

The housekeeping staff kept chatting, slamming doors and since the rooms are relatively small and the bed is located near the room door, you can hear everything so don't expect to sleep after 8 AM since they will wake you up. Another thing that I did not appreciate is the long wait for checkouts, as they need to check your room and make sure everything is okay before giving your deposit back, I'm fine with the process at least however I had to wait for 20min to get this done.

Firstly I would like to thank all the staff starting with the checkin desk by Ms. Malak she was really helpful and cooperative. Ending by Mr. Mohammed Alshammari with his welcoming gesture and excellent attitude. Moreover, The coffee shop staff was really efficient and friendly. They greeted customers with a warm smile and took their orders promptly. One of the key assets in this hotel is people.

Sound isolation between rooms. Room size.

clean and good resturant.

-Noisy at night in our corridor. A worker came after we slept and knocked the door. -Not enough vehicle parking.

thank u

no network on the ground floor rooms

It was above my expectations, the staff are friendly and informative at the front desk, with a nice coffee and dates welcome, the place is nicely designed, the room service is quick and the prices are good, the buffet has a lot of options and tastes good, the bed is very comfy, the robes are soft & luxurious.

The walls are thin, if someone coughs in a room close by or knocks the door on another room you will hear it, I recommend using ear plugs as this won’t deter me from visiting again.

First time staying at a property by this group and it is excellent. Location is convenient. The suite was very nice, coffee shop in the lobby is also very good. Checking in was very fast, many thanks to Ahmad for his courtesy, professionalism and kindness. Checking out was also very efficient, many thanks to Malak. I stayed two nights there, and very glad I chose that hotel and chain. Will stay there again in future visits to Riyadh.

All good and not first time staying here

The only issue in all my stays here is delay in checkout, they don't process it fast