Hotel Indigo Krakow - Old Town, an IHG Hotel

This gem hotel is conveniently located close to the train station (you can take a direct train from the airport), has the most amazing breakfast (besides the usual breakfast elements it had the unusual option to order one of five or six warm meals that the chef was making specifically for you, from the Polish breakfast with eggs and high quality sausage to pancakes with cinnamon or maple syrup). Room was nicely decorated and the staff very responsive, especially the guy at the bar downstairs who could make just about any cocktail you'd ask with passion and friendliness.

Hard to find an unpleasant element, the elevator didn't work and we were at 5th floor but it was not really a fault since it was a temporary problem.

Loved the location of the hotel, half way between the train station (with a large shopping mall) and the market square, and next to a great local market. Was able to comfortably walk to the Jewish quarter, the Old Ghetto area, and Wawel castle from the hotel Staff were very helpful, and arranged one tour from the hotel for me. Hotel is clean, and my room was well maintained during my stay. A very comfortable bed. Breakfast was not included in my booking, but I did try the breakfast, and the food and selection was very good

A very nice hotel which suited our needs, all members of staff were very polite, the room we stayed in was excellent and clean, good choice of breakfast options, a 10 minute stroll to the main square, we had a very enjoyable stay! Steve

n/a

The hotel seems freshly renovated and clean. The staff are pleasant and responsive. I liked the decor in the room and the high ceilings. They have a gym with a pretty good selection of equipment, but it is tiny - when there is one other person doing floor exercises, you are at risk of stepping on them. The breakfast was very satisfying. It was a medium-size buffet, with enough choices and the quality of food was excellent. The wifi in the room worked well. It was quiet.

The room, despite high ceilings and fun decor, was quite cramped - and I got a superior one. There is almost no space for a suitcase if you have more than a carry-on size luggage. The bathroom lacks a good air exhaust/fan, which would be nice to keep the smells away from the room. Traveling for work, I would appreciate a couple more conveniently located electricity outlets to charge all of my devices. The food at the bistro downstairs was very good, but I was disappointed with the taste of coffee given its high price.

We have had the perfect break , we couldn’t fault our experience in any way , from our wonderful breakfast , our planned excursions, booked for us through the hotel , to the excellent meal in the hotel’s restaurant. Krakow is a beautiful city , Hotel Indigo was a fantastic base

Maybe drop the charge for access to room , if on early arrival the room is ready before three, as a discount is not given for early departure before twelve. We arrived at lunchtime , three hours before check in but departed at 7.30am, four and a hours early on check out , obviously given the housekeeper opportunity to have room ready early for next guest

It is the kind of small but very cozy hotel. It is nicely decorated and makes you feel at home. The breakfast was very good. They have a warm bread with plums...simply amazing. The room is small but comfortable, the floor heating in the bathroom is great. We had dinner one evening at the restaurant, very good food and attention to detail.

I don't know why recently hotels choose to have a minibar in the room...empty...how hard is this to manage? I would like to have a full minibar at hand, for an obvious cost, but let it exist.

We were more than happy with our 4 night stay at this property. The location is within easy walking access to the touristic square. Directly adjacent to the Hotel is the city market which is a fun place to see locals & tourists shopping for produce, bakery, inexpensive gifts & clothing. We especially appreciated how quiet the neighborhood was at night with hardly any street noise after 9pm. The property is exceptionally well maintained, guest rooms are very clean & comfortable. The front desk staff is happy to assist with any questions or requests. The breakfast features menu items or an ample self serve buffet. The restaurant has cheerful natural lighting, plenty of room, and the staff are extremely polite & helpful. The self serve espresso & coffee machine was my personal favorite :)

We didn’t experience anything that detracted from our stay.

The location of this hotel is perfect. It is about 5 minutes from the Old City, near an ice cream store and across the street from the market that has wonderful food, pastries and is fun to walk through. The room was very comfortable. The mattress was fabulous. There was enough room to unpack which is unusual at boutique hotels. The light in the bathroom was perfect. The restaurant offered choices for breakfast and the price is comparable to going somewhere else, so it is very convenient. The staff made dinner reservations for us that were excellent and arranged our taxi to the airport. Everything about this hotel was perfect.

My recent stay at Hotel Indigo Krakow was a truly delightful experience. This boutique hotel, located in the heart of Krakow's historic district, combines modern design with authentic Polish charm. The room was both stylish and comfortable, with all the essential amenities to ensure a pleasant stay. The hotel staff were incredibly welcoming, providing excellent recommendations for local attractions and dining options. The on-site restaurant offered a delicious range of dishes, with an emphasis on Polish cuisine, making for a delightful culinary experience. The hotel's location made exploring the city effortless, with key sights such as Wawel Castle and the Main Market Square within walking distance. In summary, Hotel Indigo Krakow exceeded my expectations and provided a memorable stay in the enchanting city of Krakow. I highly recommend this hotel for its impeccable service, stylish accommodations, and prime location.

Nothing to admit

The breakfast was very nice every morning with a great selection. The staff were extremely helpful in organising trips for us, even prior to arriving to Krakow. The room was comfortable, tidy and had all the basic amenities needed for a pleasant stay. The hotel is a 10 minute walk to the old town so in a good location. Overall we enjoyed our stay and would definitely stay here again if we visit Krakow in the future.