Orchid Garden Suites

The hotel staff could not be more accommodating. Extremely helpful. I was upgraded to a one bedroom suite, which was like a one bedroom apartment. The bed was extremely comfortable. The have a small pool, but I did not swim during my stay. Fast elevators.

Their restaurant was terrible. Very limited choices for a buffet breakfast. The lunch and dinner menu did not exist. When I went to lunch, I was told by they had no appetizers and no salads, even though their was a good selection on the menu. They only had one soup and only one sandwich. I spoke to the manager and was told their were problems with their suppliers. The hotel was pretty booked. every time I went in and of the hotel, I did not notice any customers during lunch and dinner hours. I understand why Very sad.

Love the pool area. So peaceful and relaxed. The hotel itself is perfect to getaway from the busy city even your in the city. The trees surrounding the hotel made it more you're outside the city proper.

I did not get the right bedroom configuration. They provided 2 single beds instead of a standard queen. It was stated in my booking for couple of weeks. They had plenty of time to reserve that room for that day. There was no notification from the hotel staff. I was surprised when I opened my room. And there was no option. They said the hotel is fullybooked. I just can't sleep when there's another empty bed beside me. It gives me the creeps. So I called my friend to accompany instead. Apologizing will not suffice if it's the hotel's mistake.

I liked the vintage feel of the entire hotel. The staff was accommodating, helpful and the stay was overall pleasant. They were understanding for the delays in our checkout given the issues in the area (Aliwan Festival caused traffic).

The refrigerator buzzed on an hourly timing and with cups on top of it, the glasses clinked every now and then. The conditioner dispenser in the shower was also broken. The curtains were a bit hard to open also. Wi-fi occasionally disconnected. None of them were particularly bothersome in general.

We have stayed here many times when transiting to other locations in the Philippines or SE Asia. The setting is charming, rooms are comfortable. The staff is always friendly and helpful.

This time there was no offer via booking.com to include breakfast. We were disappointed with this as it increased the price of the entire stay. I think “breakfast included” is a good marketing strategy.

I do like the location where it was very accessible to everything that we need. Most of all, all the staff were very accommodating…

I just dont like their toilet and bathroom, it needs renovation because it looks dirty and old.

My family loved all the pools & the private beach. Plus the facilities were very clean. Shuttle service was excellent.

Nothing I loved everything about the property

A large room and exceptionally friendly and helpful staff. It is an old mansion type building with all of the advantages and foibles that go with that.

The air conditioning in the room was noisy and inefficient.

Friendly staffs

The staff were so helpful and friendly! The location is good and within an easy taxi ride from the airport, rooms are basic but they have everything you need. Great shower!

location, trustworthy, nice restaurant, very good value for money.

beds are very firm. rooms are in need of refurbishment.