Breakfast Buffet were very good, the only experience I got from my stay was the pot inside the room is not working. Pls check it out.

when we checked in with my daughter, the staff/receptionist is not smiling. She must be the one to smile because its the first area to be getting in touch with the customer. Anyway, our overall stay was good, the other room was used after 5pm only. We also checked out before 11AM for work reasons. Thank you all the guards and the one who assisted us in waiting for our grab. Thank you kuya and hoping that you will not change your treatment to all your customers. Thank you Hotel St Ellis for the extra good treatment. P.S. Kindly check your INFO about the "no. of room or no. of beds"? I was puzzled about it. God Bless everyone!

Staff and their service were excellent. Breakfast buffet had a wide selection. Also great that there is an on-site restaurant especially at night.

We booked three rooms in total. One of the rooms had an odd smell in the bathroom. Also one of the bed sheets in the same room had a really strong detergent smell which made it uncomfortable for one member in our party who has asthma.

The staffs were friendly and anticipated our needs. They were very attentive and prompt.

The bathroom toilet needs improvement and upgrade. The water pressure is slow and can't flush the toilet consecutively. The shower floor is very sticky and needs more scrubbing including the shower head. The cleaning people should pay more attention to the details and cleanliness of the place. It also needs usb cable connectivity for the gadgets. It also helps if there is 110 volts adaptors to accomodate international clients.

Great accommodations, including clean room, great food and an exceptionally friendly staff that went out of the way to make you feel at home and respected period

Nothing, everything was wonderful during our stay there

Nice staff, the breakfast is tasty, reception staff is very accommodating. The driver took us in the airport is nice enough to stop over on the side of the road to see the mayon volcano in its full beauty.

I saw one cockroach in the corridor which is not a good sight on first night. Water pressure is a bit low but overall it is a good hotel.

Very comfy rooms, beds, fast WIFI, nice hot showers, really yummy delicious breakfast buffet, and best location! In the heart of Legazpi, and really nice, warm, friendly staff. Will overall recommend this outstanding hotel!

Nothing. It was really nice to stay in and I really enjoyed my stay.

Generally very comfortable and breakfast was great. What was unique was this: I fell while running and when I asked for some anti-septic, they arranged for a medic to treat me in a room across from the reception?!! 😊

The school event was held in one of its halls. It was so convenient to stay at the hotel to save time.

It could have been better if the hotel can give a discounted rate for staff and participants who will choose to stay at the hotel even for an overnight stay.

Breakfast was excellent compared two years ago . Presentation wise and food choices there were more to choose from and the menu changes everyday .

Shower lay out needs improvement , no bathroom mat after you take a shower the floor is so wet .

Everything! The pool, the breakfast, the bed, the location right at the heart of Legazpi, and really nice and friendly staff! Has parking for the car too and wifi very fast!

I wish I stayed longer!