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+1 (888) 385-8465268 reviews
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$23Calle 17 Norte Mza. 23 Lotes 9 Al 14, Sm 64, Cancun, 77524, QR, Mexico
Reservations:
+1 (888) 385-8465268 reviews
1/5

Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Swimming Pool
Shuttle service
Hacienda de Castilla is a 3-star hotel in Cancún, Quintana Roo, Mexico, located about 1.6mi from the city center. Address: Calle 17 Norte Mza. 23 Lotes 9 Al 14, Sm 64.
Featured amenities include a pet-friendly policy (extra charges), an on-site restaurant, an outdoor swimming pool and a kids' pool, free private parking and free Wi-Fi, plus room service. Shuttle service and airport shuttle carry extra charges, while meeting/banquet facilities also have an extra charge. The property offers air conditioning, a bar, a tour desk, a 24-hour front desk, non-smoking rooms, free beach chairs/lounge, a patio, a view, and free toiletries.
The property has 268 reviews, and rates start from $23.
Dining is anchored by Restaurante #1, the on-site Mexican restaurant that brings a family-friendly vibe to every meal. Perfect for a quick bite or a relaxed dinner, this in-house spot lets flavorsome Mexican cuisine be part of the stay without venturing far from the poolside fun.
The outdoor pool and a separate kids’ pool provide a refreshing oasis, complemented by free beach chairs and lounge areas for sun-soaked downtime. A bar nearby invites easy sips, and room service covers those evenings when a late-night snack sounds irresistible.
Practical comforts include a 24-hour front desk and a tour desk to help plan adventures, along with non-smoking rooms, air conditioning, free Wi-Fi, and free private parking. Pets are allowed on request with possible extra charges, and shuttle services (airport and other) carry additional fees.
Closest airports
Cancún International Airport
10.2miCozumel International Airport
46miRestaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Swimming Pool
Shuttle service
Air conditioning
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Show 12 photos
Standard Room, 2 Twin Beds
2 Twin Beds
Private Bathroom
Free wifi
Flat-screen TV
Air conditioning
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More details
This air-conditioned room features 2 double beds and is equipped with cable TV and free Wi-Fi. The private bathroom includes toiletries.
Show 12 photos
Standard Room, 2 Beds
2 Beds
Free wifi
Flat-screen TV
+
More details
Standard Room, 2 Double Beds
2 Double Beds
Free wifi
x250
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x120
More details
Standard Room, Double Bed
1 Double Bed
Free wifi
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More details
Show 12 photos
Standard Room
Free wifi
Flat-screen TV
x250
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x120
More details
Room, Double or 2 Twin Beds
Double or 2 Twin Beds
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More details
Room, 2 Twin Beds
2 Twin Beds
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More details
Standard Room, Double or 2 Twin Beds
Double or 2 Twin Beds
More details
Room, Double Bed
1 Double Bed
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More details
Room, 2 Double Beds
2 Double Beds
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More details
Room
x250
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x120
More details
7.1
268 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Attractions
Palapas Park (Parque Las Palapas)
0.8miCenote Nohoch Nah Chich
2miCancun Scenic Tower (Torre Escénica)
2.9miJolly Roger Pirate Ship
3miMandala Cancun Nightclub
5.6miLa Isla Shopping Village
5.8miCancun Hotel Zone (Avenida Kukulkan)
6.2miKin Ha Water Park (Balneario Kin Ha)
7miIsla Mujeres
7.3miPlaya Norte (North Beach)
7.5miVentura Park
10.4miXoximilco Cancun
12.6miContoy Island (Isla Contoy)
22.3miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
23miSelvatica
26.4miAttractions
Palapas Park (Parque Las Palapas)
0.8miCenote Nohoch Nah Chich
2miCancun Scenic Tower (Torre Escénica)
2.9miJolly Roger Pirate Ship
3miMandala Cancun Nightclub
5.6miLa Isla Shopping Village
5.8miCancun Hotel Zone (Avenida Kukulkan)
6.2miKin Ha Water Park (Balneario Kin Ha)
7miIsla Mujeres
7.3miPlaya Norte (North Beach)
7.5miVentura Park
10.4miXoximilco Cancun
12.6miContoy Island (Isla Contoy)
22.3miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
23miSelvatica
26.4miAirports
Cancún International Airport
10.2miCozumel International Airport
46miLocation
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Swimming Pool
Shuttle service
Air conditioning
Bar
Tour desk
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Activities
Pool table
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Food & Drink
Bar
Packed lunches
Restaurant
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Air conditioning
Designated smoking area
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Outdoors
Outdoor furniture
Parking
Free Private Parking
Parking On Site
Safety & security
Safe
Spa
Beach chairs/Loungers
Kids' pool
Outdoor swimming pool
Public Bath
Swimming Pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are allowed on request. Charges may apply.
Free internet, connection type: wifi, coverage: entire property.
Minimum check-in age is 18. Minimum guest age is 0.
Parking is available, private, on site, reservation: not needed.
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children of all ages are welcome.
Crib and extra bed policies
Cash
Visa,
Mastercard
This property accepts cash.
Can I bring my pet to Hacienda de Castilla?
Yes, you can stay with your pet at Hacienda de Castilla hotel. However, please note that you need to request permission in advance and there may be additional charges associated with having a pet in your room.
What's the check-in and check-out schedule at Hacienda de Castilla?
The designated check-in period at Hacienda de Castilla begins at 03:00 PM. As for check-out, it's before 12:00 PM.
Is there parking available at Hacienda de Castilla?
Yes, Hacienda de Castilla offers convenient and free private parking facilities on site.
How much does a stay at Hacienda de Castilla cost?
Accommodations at Hacienda de Castilla can start from $23. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
Which room categories can I book at Hacienda de Castilla?
Hacienda de Castilla offers Standard Twin Rooms, which are non-smoking rooms with a size of 172 sqft. These rooms can accommodate 2 adults and 2 children and feature 2 double beds for a comfortable stay. Additional information about the rooms, such as accessibility features, is not provided.
What activities does Hacienda de Castilla offer?
Guests at Hacienda de Castilla can spend their time enjoying the hotel's leisure amenities. The hotel features an outdoor swimming pool and a separate kids' pool, providing a refreshing and fun setting for guests of all ages. Beach chairs and loungers are also available for guests to relax and soak up the sun.
For those looking for entertainment options, the hotel offers a pool table and various board games and puzzles for guests to enjoy.
When it comes to dining, guests can dine at the on-site restaurant, Restaurante #1. This family-friendly restaurant offers Mexican cuisine, giving guests a taste of the local flavors.
Overall, guests have plenty of options to keep themselves entertained and relaxed throughout their stay at Hacienda de Castilla.
Does Hacienda de Castilla have a pool for guests?
The Hacienda de Castilla hotel has one pool available. The pool is located outdoors and is available all season.
Does Hacienda de Castilla have on-site restaurants?
Yes, there is a restaurant on site at Hacienda de Castilla hotel. The restaurant is called Restaurante #1 and offers Mexican cuisine. It has a family-friendly ambiance.
Can I use my credit card at Hacienda de Castilla?
Yes, you can use your credit card at Hacienda de Castilla. The hotel accepts Mastercard and Visa as payment methods. However, it is also mentioned that cash is accepted, so you have the option to pay with either cash or credit card.

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