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7.4

1221 reviews

Hotel Caracol Plaza

Calle 7 Oriente y 1 Sur, Colonia Sector Reforma, Puerto Escondido, 71980, MX

Reservations:

1-833-728-2041
7.4

1221 reviews

Choose dates to view prices

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1/20

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From

$79

Min. rate per night

Call for great rates

1-833-728-2041

Pet Friendly

Indoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Ocean view

Welcome to Hotel Caracol Plaza, a charming 3-star hotel located in the beautiful city of Puerto Escondido, Mexico. Situated only 1.1mi from the city center, our hotel offers the perfect blend of convenience and tranquility. With 1221 reviews to our name, you can trust that your stay with us will be a memorable one.

At Hotel Caracol Plaza, we prioritize your comfort and satisfaction. From our pet-friendly policy to our indoor swimming pool, we have everything you need to make your stay enjoyable. Whether you're looking to explore the nearby beaches or simply relax and take in the breathtaking ocean and mountain views from your balcony or patio, our hotel provides the perfect setting. Our friendly and attentive staff are available 24/7 to ensure that all your needs are met.

In addition to our top-notch amenities, we offer free Wi-Fi, air conditioning, room service, and an on-site restaurant where you can sample delicious local cuisine. With prices starting from just $79, our hotel provides excellent value for money. So why wait? Book your stay at Hotel Caracol Plaza today and experience the best of Puerto Escondido.

When it's time to cool off from the Mexican sun, dive into our indoor pool. With a refreshing plunge and a shallow end, it's perfect for both adults and families. So whether you're looking to swim some laps or simply float around, our pool provides a relaxing oasis all year round. Please note that this pool is exclusively for adults, ensuring a peaceful and serene experience for our guests.

After a day of exploring Puerto Escondido, treat yourself to a delicious meal at our on-site restaurant. With a family-friendly ambiance and a menu filled with authentic Mexican cuisine, you'll be able to satisfy your cravings right at the hotel. Indulge in mouthwatering dishes made from fresh local ingredients while soaking in the stunning views of the ocean and mountains from our restaurant. Whether you're a foodie seeking new flavors or simply looking for a convenient dining option, our restaurant is sure to leave your taste buds satisfied.

At Hotel Caracol Plaza, we strive to make your stay as convenient and enjoyable as possible. Therefore, we accept both cash payments and major credit cards such as Visa and Mastercard. This means that you can choose the payment method that suits you best. So whether you prefer to pay with cash or use your credit card, you can rest assured that we have you covered.

Closest airports

Puerto Escondido International Airport

2mi

Bahías de Huatulco International Airport

53.6mi

Most popular amenities

Pet Friendly

Indoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Ocean view

Mountain view

Non-smoking rooms

Bar

Elevator

Room service

Restaurant

Extra long beds (> 6.5 ft)

Free toiletries

Patio

Balcony

Private Bathroom

Parking On Site

Rooms

Standard Room

2 Double Beds

235 sqft

Mountain view

City view

Private Bathroom

Balcony

x4

+

Welcome to our Quadruple Standard Room! With 237 sqft of space, enjoy stunning views of the mountains and city from your private balcony or patio. You and your family will have a comfortable stay with 2 double beds, air conditioning, and a private bathroom.

Standard Room with Sea View

2 Double Beds

270 sqft

Ocean view

City view

Private Bathroom

Balcony

x4

+

Experience the ultimate seaside getaway in our spacious Standard Room with Sea View. This quadruple room boasts a balcony overlooking the ocean, extra-long beds for your comfort, and free toiletries for a pampering experience. Ideal for a family of four adults and two children, this room is the perfect choice for your beach vacation.

Guest reviews

7.4

(1221 reviews)

From

$79

Min. rate per night

Categories of assessments

Cleanliness

7.3

Comfort

7.4

Location

8.2

Facilities

7.2

Staff

7.6

Value for money

7.2

Wifi quality

7

Breakfast

7.9

Featured reviews:

🇨🇴

Albertopg96

8.2

January 2023

The hotel was fine; nothing superb but fine. Everything worked out pretty well, everything as presented in the photos and the information provided. It met my expectations. The view is beautiful, therefore the location might require a power-walk. But it wasn’t so bad, and definitely worth it if you don’t want to be in the noisy part of town.

The pillows could use an upgrade; the breakfast buffet does not need a person to serve you, it creates an unnecessary waiting line; and the pool bar, had it been functional, it would have been amazing.

🇬🇧

John

8.2

October 2022

The original room allocated was poor in terms of standard of decor, no hot water and a faulty and insecure bathroom window. We were moved after making a complaint and the revised room was far better. The property was reasonably well situated about a 15 minute walk from the beach and the town / shops. The staff were all friendly and helpful particularly the restaurant / breakfast staff. The swimming pool and gym were used and were very good.

Above comment re standard of initial room

🇵🇱

Dorota

8.2

May 2022

there is very big pool and the ares around it is very nice. the room has nice view and the restaurant has also magnificient view.

although my husband has health issues and is not allowed to wear a face mask they didn’t allow him to approach a buffet without it. The buffet is only available when there is over 100 guests in the hotel, if there is less then 100 there is a menu available and we had a problem to order crisps for a breakfast which were actually available at the buffet the previous day.

🇳🇱

Guillaume

8.2

January 2022

Phenomenal view over the bay. The location is quite convenient to visit both the main beach area, as well as all the smaller beaches in the west. It's also less than a 10 minute walk away from the ADO bus terminal. Rooms were big, convenient and featured a nice, small balcony.

The breakfast was ok, but not stellar (the view from the breakfast area on the other hand was again superb). Otherwise than that the hotel does not feel very alive: some parts of the hotel (probably dining areas?) are closed, emptied and/or are being renovated.

🇺🇸

Sharon

8.2

March 2023

Good plumbing! Elevators worked

Don’t think the water in the pool has ever been changed. Odd that a hotel so large can rarely get a taxi, when I’ve stayed at other smaller hotels close by, they can get a taxi to. answer 80% of the time, at this hotel around 20%.

🇬🇧

Daniel

8.2

November 2021

Close to ADO bus station and easy to get to Centro or the camionetas for Zicatela or other places in the area. Huge place with very clean rooms (to which the cleaners were very quick and efficient with). Great looking pool (I didn't get a chance to use it). Breakfast was ok. Nothing special, but the restaurant had amazing views of the bay. Very very food value for money.

Internet was temperamental and the TV didn't work. Breakfast was a bit like sheep herding and appeared very strict. All in all these are just minor points.

🇬🇧

Nora

8.2

February 2023

good location, comfortable stay, aircon, unlimited beach towels provided, in-house tours agency, friendly staff

the breakfast was very bad!! terrible. we had breakfast included and some days we preferred to eat tamales outside than the dry eggs or chilaquiles

🇺🇸

Brendan

8.2

February 2022

Really liked the pool and the water view from my room's balcony was a nice surprise. The breakfast was solid & the staff at the restaurant are great, and there is an exceptionally good water/beach view from the restaurant. Wifi was plenty good for working & taking video calls from my room, the restaurant or pool side.

Could really use some art or decoration in the rooms, but that's about it!

🇨🇭

Maria

8.2

June 2022

The breakfast is really good and the staff is friendly. The swimming pool is big enough and the water is warm.

The walls in the room were dirty. The parking entrance is always closed, and we must wait for someone to open it. The TV was not working.

🇲🇽

Ana

8.2

April 2022

The breakfast was really good, even though it says it’s an American breakfast everyday we had buffet and the taste was very good

At 6 am everyday there was a lot of noise above us, our room was below the kitchen so probably that was the main reason but it was annoying. Also the rate here in booking was more expensive than the actual hotel rate

🇨🇴

Albertopg96

8.2

January 2023

8.2

The hotel was fine; nothing superb but fine. Everything worked out pretty well, everything as presented in the photos and the information provided. It met my expectations. The view is beautiful, therefore the location might require a power-walk. But it wasn’t so bad, and definitely worth it if you don’t want to be in the noisy part of town.

The pillows could use an upgrade; the breakfast buffet does not need a person to serve you, it creates an unnecessary waiting line; and the pool bar, had it been functional, it would have been amazing.

🇬🇧

John

8.2

October 2022

8.2

The original room allocated was poor in terms of standard of decor, no hot water and a faulty and insecure bathroom window. We were moved after making a complaint and the revised room was far better. The property was reasonably well situated about a 15 minute walk from the beach and the town / shops. The staff were all friendly and helpful particularly the restaurant / breakfast staff. The swimming pool and gym were used and were very good.

Above comment re standard of initial room

🇵🇱

Dorota

8.2

May 2022

8.2

there is very big pool and the ares around it is very nice. the room has nice view and the restaurant has also magnificient view.

although my husband has health issues and is not allowed to wear a face mask they didn’t allow him to approach a buffet without it. The buffet is only available when there is over 100 guests in the hotel, if there is less then 100 there is a menu available and we had a problem to order crisps for a breakfast which were actually available at the buffet the previous day.

🇳🇱

Guillaume

8.2

January 2022

8.2

Phenomenal view over the bay. The location is quite convenient to visit both the main beach area, as well as all the smaller beaches in the west. It's also less than a 10 minute walk away from the ADO bus terminal. Rooms were big, convenient and featured a nice, small balcony.

The breakfast was ok, but not stellar (the view from the breakfast area on the other hand was again superb). Otherwise than that the hotel does not feel very alive: some parts of the hotel (probably dining areas?) are closed, emptied and/or are being renovated.

🇺🇸

Sharon

8.2

March 2023

8.2

Good plumbing! Elevators worked

Don’t think the water in the pool has ever been changed. Odd that a hotel so large can rarely get a taxi, when I’ve stayed at other smaller hotels close by, they can get a taxi to. answer 80% of the time, at this hotel around 20%.

🇬🇧

Daniel

8.2

November 2021

8.2

Close to ADO bus station and easy to get to Centro or the camionetas for Zicatela or other places in the area. Huge place with very clean rooms (to which the cleaners were very quick and efficient with). Great looking pool (I didn't get a chance to use it). Breakfast was ok. Nothing special, but the restaurant had amazing views of the bay. Very very food value for money.

Internet was temperamental and the TV didn't work. Breakfast was a bit like sheep herding and appeared very strict. All in all these are just minor points.

🇬🇧

Nora

8.2

February 2023

8.2

good location, comfortable stay, aircon, unlimited beach towels provided, in-house tours agency, friendly staff

the breakfast was very bad!! terrible. we had breakfast included and some days we preferred to eat tamales outside than the dry eggs or chilaquiles

🇺🇸

Brendan

8.2

February 2022

8.2

Really liked the pool and the water view from my room's balcony was a nice surprise. The breakfast was solid & the staff at the restaurant are great, and there is an exceptionally good water/beach view from the restaurant. Wifi was plenty good for working & taking video calls from my room, the restaurant or pool side.

Could really use some art or decoration in the rooms, but that's about it!

🇨🇭

Maria

8.2

June 2022

8.2

The breakfast is really good and the staff is friendly. The swimming pool is big enough and the water is warm.

The walls in the room were dirty. The parking entrance is always closed, and we must wait for someone to open it. The TV was not working.

🇲🇽

Ana

8.2

April 2022

8.2

The breakfast was really good, even though it says it’s an American breakfast everyday we had buffet and the taste was very good

At 6 am everyday there was a lot of noise above us, our room was below the kitchen so probably that was the main reason but it was annoying. Also the rate here in booking was more expensive than the actual hotel rate

Hotel surroundings Hotel Caracol Plaza

Airport

Puerto Escondido International Airport

2mi

Bahías de Huatulco International Airport

53.6mi

Airport

Puerto Escondido International Airport

2mi

Bahías de Huatulco International Airport

53.6mi

Restaurants

Cuisines

Mexican

Ambiances

Family Friendly

Pools

Location

Indoor

Features

With plungeShallow end

Age restrictions

Adults only

Availability

All season

Amenities of Hotel Caracol Plaza

Pet Friendly

Indoor swimming pool

Free Private Parking

Free wifi

Air conditioning

Beach chairs/Loungers

24-hour front desk

Ocean view

Mountain view

Non-smoking rooms

Bar

Elevator

Room service

Restaurant

Extra long beds (> 6.5 ft)

Free toiletries

Patio

Balcony

Private Bathroom

Parking On Site

Amenities of Hotel Caracol Plaza

Bathroom

Free toiletries

Hairdryer

Private Bathroom

Shower

Toilet

Toilet paper

Bedroom

Extra long beds (> 6.5 ft)

Wardrobe or closet

Business Facilities

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Free

Food & Drink

Bar

Kids' meals

Additional fee

Restaurant

Snack bar

Food & drink safety

Breakfast to-go containers

Delivered food covered securely

Food can be delivered to guest accommodation

Front Desk Services

24-hour front desk

Baggage storage

Free

Invoice provided

Tour desk

General

Air conditioning

Elevator

Interconnecting room(s) available

Laptop size safe

Non-smoking rooms

Pet Friendly

Room service

Tile/Marble floor

Internet

Free wifi

Kitchen

Cleaning products

Outdoors

Balcony

Patio

Parking

Free Private Parking

Parking On Site

Free

Physical distancing

Cashless payment available

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Fan

Socket near the bed

Safety & security

CCTV in common areas

CCTV outside property

Fire extinguishers

Safe

Safety features

Access to healthcare professionals

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Spa

Beach chairs/Loungers

Indoor swimming pool

View

City view

Mountain view

Ocean view

Pool view

House rules - Hotel Caracol Plaza

Hotel Caracol Plaza takes special requests - add in the next step!

From

$79

Min. rate per night

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Hotel Caracol Plaza

Hotel Caracol Plaza takes special requests - add in the next step!

When are the check-in and check-out times for Hotel Caracol Plaza?

Please note, when staying at Hotel Caracol Plaza, the check-in times are from 03:00 PM up to 03:00 PM and check-out should be completed by 12:00 PM.

Does Hotel Caracol Plaza come with parking?

Yes, Hotel Caracol Plaza offers free and private parking on site. However, it is not possible to reserve parking in advance.

What are the rates at Hotel Caracol Plaza?

The base rate at Hotel Caracol Plaza is approximately $79. Be informed that this can vary depending on your room choice and booking dates. Enter dates for a tailored price.

What types of rooms does Hotel Caracol Plaza offer?

Hotel Caracol Plaza offers two types of rooms. The "Standard Room with Sea View" is a quadruple room with a size of 269 sqft and does not allow smoking. This room can accommodate 4 adults and 2 children, with 2 double beds available. The "Standard Room" is also quadruple, with a slightly smaller size of 237 sqft, and does not allow smoking. It can also accommodate 4 adults and 2 children, with 2 double beds provided.

What are the main attractions at Hotel Caracol Plaza?

Guests at Hotel Caracol Plaza can spend their time enjoying the leisure amenities offered by the hotel. They can take a refreshing swim in the indoor swimming pool, which is available all year round. The pool also features a shallow end and a plunge area, providing options for both relaxation and excitement. For those looking to soak up the sun, there are beach chairs and loungers available.

When hunger strikes, guests can dine at the on-site restaurant. The restaurant at Hotel Caracol Plaza offers a family-friendly ambiance, making it a great option for all guests. The cuisine served is Mexican, allowing guests to indulge in traditional flavors.

Overall, guests can make the most of their time at Hotel Caracol Plaza by enjoying the amenities like the indoor pool, beach chairs, and the restaurant offering Mexican cuisine.

Does Hotel Caracol Plaza feature a pool area?

Hotel Caracol Plaza has one pool available. The pool is indoors and is available all season. There are age restrictions, as it is for adults only. The pool also has features such as a plunge area and a shallow end.

Are there restaurants located within Hotel Caracol Plaza?

Hotel Caracol Plaza has an on-site restaurant called Ambiances. The restaurant offers family-friendly dining with a menu of Mexican cuisine.

Does Hotel Caracol Plaza accept credit cards and cash payments?

Hotel Caracol Plaza accepts both credit card payments and cash. Visa and Mastercard are accepted as credit cards. Cash payments are also accepted.