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+1-833-728-20411,858 reviews
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$711020, Jalan Sultan Ismail, Kuala Lumpur, 50250, Malaysia
Reservations:
+1-833-728-20411,858 reviews
1/42
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Welcome to THE FACE Suites, a luxurious 5-star hotel located in the vibrant city of Kuala Lumpur, Malaysia. Situated at 1020, Jalan Sultan Ismail, this stylish hotel is just 1.7mi away from the bustling city center. Boasting a total of 1858 reviews, guests rave about the exceptional service and top-notch amenities offered at this upscale accommodation.
Step into a world of luxury at THE FACE Suites, where you can enjoy a range of fantastic amenities such as an outdoor swimming pool, a kid's pool, free private parking, and complimentary Wi-Fi. Relax in style in a modern and spacious room equipped with air conditioning, a kitchenette, and free toiletries. With a fitness center, bar, sun deck, and on-site restaurant, this hotel has everything you need for a comfortable and enjoyable stay.
Whether you're looking to lounge by the pool, explore the nearby city center, or simply unwind in your elegant room, THE FACE Suites is the perfect choice for your next visit to Kuala Lumpur. Book your stay now and experience the luxury and convenience that this hotel has to offer. Prices start at a minimum rate, providing exceptional value for a 5-star experience.
Indulge in a culinary journey at THE FACE Suites' very own Deep Blue Restaurant & Bar. With a charming ambiance that caters to families, couples, and solo travelers alike, this onsite restaurant offers a modern and romantic setting for a delightful dining experience. Enjoy a variety of dishes crafted with care by talented chefs while taking in the beautiful surroundings. Whether you're looking for a relaxing meal with your loved ones or a cozy dinner for two, Deep Blue Restaurant & Bar provides the perfect setting to satisfy your cravings.
For those seeking ultimate relaxation and fun under the sun, THE FACE Suites boasts a luxurious outdoor infinity pool. With a breathtaking view from the rooftop, this pool is the ideal spot for adults to unwind and enjoy a refreshing swim. The pool area provides a serene and exclusive atmosphere for guests to bask in the warm Malaysian sun while taking in the stunning city vista. Lounge on comfortable sunbeds or take a dip in the cool waters of the infinity pool, making your stay at THE FACE Suites truly unforgettable.
To ensure a hassle-free and convenient stay, THE FACE Suites accepts a variety of payment methods, including American Express, Mastercard, and Visa. Cash payments are also accepted, allowing guests to choose the option that suits them best. With these flexible payment options, guests can easily settle their bills and make the most of their luxurious experience at this 5-star hotel in Kuala Lumpur. Book your stay now and treat yourself to the perfect blend of comfort, luxury, and convenience at THE FACE Suites.
Closest airports
Sultan Abdul Aziz Shah Airport
10.8miKuala Lumpur International Airport
28.6miRestaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Private entrance
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Beach chairs/Loungers
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
View
Bidet
Soundproof
Show 5 photos
Premier, King, 1 Bedroom
1 King Size Bed
1035 sqft
x4
+
x3
More details
1 Bedroom Premier is 1033 square feet and includes a king-size bed 150-183 width plus tea and coffee making facilities and safe.
Show 4 photos
Deluxe, King/Queen, 2 Bedroom
1 King Size Bed
1 Queen Size Bed
1055 sqft
Kitchen
x10
+
x6
More details
2 BEDROOM DELUXE is 1055 square feet and includes either a king-size bed 150-183 width or a queen-size bed 150-154 width plus tea and coffee making facilities and ironing set.
Show 2 photos
Suite Deluxe, 2 Bedroom
1 Double Bed
1 Queen Size Bed
1055 sqft
Kitchen
Private Bathroom
Kitchenette
View
x8
+
x5
More details
This larger air-conditioned deluxe two-bedroom suite opens up to views of the city. It is fitted with a flat-screen cable TV, sofa and a desk. The kitchenette is equipped with a microwave and an electric kettle. The private bathroom includes shower facilities, a hairdryer and free toiletries.
Show 5 photos
Apartment Premier, 2 Bedroom
1 King Size Bed
1 Queen Size Bed
1485 sqft
x10
+
x6
More details
Apartment Premier Two Bedrooms is 1485 square feet and includes either a king-size bed 150-183 width or a queen-size bed 150-154 width plus ironing set.
Show 4 photos
Suite Deluxe
1 Queen Size Bed
905 sqft
Kitchen
Private Bathroom
Kitchenette
View
x8
+
x5
More details
Suite Deluxe
Show 3 photos
Suite Premier, 1 Bedroom
1 Queen Size Bed
1035 sqft
Kitchen
Private Bathroom
Kitchenette
View
x8
+
x5
More details
Suite Premier King Bed
Show 3 photos
Superior, 2 Bedroom
1 Double Bed
1 Queen Size Bed
1035 sqft
Kitchen
Private Bathroom
Kitchenette
View
x4
+
x3
More details
2 Bedroom Superior
Suite Superior
1 Double Bed
x8
+
x5
More details
Suite Superior
Show 3 photos
Grand Premier, 1 Bedroom
1 Double Bed
1 Twin Bed
1085 sqft
Kitchen
Private Bathroom
Kitchenette
View
+
More details
Show 5 photos
Premier, 1 Bedroom
1 Double Bed
x4
+
x3
More details
Premier One Bedroom
Show 5 photos
Deluxe, 1 Bedroom
1 Double Bed
1 Twin Bed
x4
+
x3
More details
Show 3 photos
Grand Premier Suite, 1 Bedroom
1090 sqft
Kitchen
Kitchenette
Free wifi
Microwave
+
More details
1 Bedroom Premier
8.4
1,858 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇦
Fcp
10
May 2023
Welcoming After Midnight Check In: Upon check in, I was greeted with a warm smile from Night Duty Manager, Mr Amirul who had anticipated my arrival and as any other 5 star establishment, he was well prepared. He called me by my name and it felt welcoming, after a long flight from Singapore which was delayed, I felt well taken care of, as he had checked me in on a higher floor as requested days prior, and assigned me to a quiet unit above 30th-50th floor up (C-46). The concierge male staff had my luggages all well placed onto the trolley and we headed to the unit. He was friendly as every The Face Suites personnel and staffs. Picture Perfect: Upon entry into my suite, I was stunned in amazement, the interior and high level of hygiene and cleanliness that was put into focus by the hotel management, was superb. My unit was booked directly with The Face therefore it was exactly as pictured. Flawless cleaning and furniture arrangements, no markings or damages found compared to units booked with a third party as reviewed by other guests. At first I was skeptical but I can confirm to future guests, if you look forward to kind, warm, engaging hospitality by The Face mgmt, if you do value quality and great service, high level of cleanliness, consider booking with the hotel directly like I did. You may have to pay a bit more, but it is worth it. Complementary Room Upgrade: The next day, I had extended my booking for several more days, I called reception and spoke to Guest Relations Manager Mr. Shafiq who was also hospitable and friendly, as I was still tired from my flight the night prior, I asked to be given a bit more time to come down at reception and settle the remaining payment, and I was given a couple of hours after 12pm which had given me the opportunity to rest a bit longer in the afternoon. At 1pm I was given a good news to my surprise, I was upgraded to 2 Bedroom Superior Suite from 1 Bedroom Suite I had booked!
Nothing
🇺🇸
Emily
8.2
December 2023
Rooms are really spacious. Bed and bedding are super comfortable. Tremendous value
The pool was closed at night bc of rain and open in the morning but full of kids. Security is way overboard in the pool area. The view of the Petronas Towers is blocked by a new hotel
🇨🇭
Areege
8.2
January 2024
Loved our two-bedroom suite! The beds were comfy and the housekeeping did such a great job in making sure our rooms are spotless everyday. A special thanks to Mohammed Anwar!
1) The elevator took forever to arrive and it is always packed with people. 2) Several furnishings were worn out and needs attention or replacement. 3) The hot water doesn’t last long, after 10 minutes, it’s just cold water. Thus, I never had the chance to take a bath. 4) The bathroom near the living room ( not the one in master bedroom) stinks of drainage. 5) Dinner in the restaurant on the 51st floor was horrible despite having to pay a hefty bill.
🇧🇩
Ali
8.2
October 2022
Very well furnished apartments with all the facilities. Doesnt feel less compared to a hotel and its amenities. The terrace view is amazing. You wouldn't need to visit other touristy towers.
1)The views from deluxe 2bedroom apartments have been blocked due to the surrounding buildings. 2) On request, the staff couldnt allocate us a better view room for 1day also. Water heater works fine but takes a little while to heat. Air con in the master bed feels very less poweful. There is washing machine but no place to dry, maybe they could provide a dryer stand to keep the apartment look more organized 3) pool timings 3days a week begin from 10am, which seems strange.
🇲🇾
Patrick
10
October 2022
All good.
DeepBlue restaurant girl. On 8th Oct about 9pm or 10pm shift and a guy rejected to take our booking of table by the window when i saw the list was not full. She said not all bookings are recorded. She is saving it for someone. They guy said the same. They were at the counter at entrance. Later we met another guy in suit he booked the same table we wanted. THIS KIND OF STAFF SHOULD BE FIRED. Public toilet at the pool was messy n dirty.
🇮🇪
Caoimhe
9.1
September 2022
Great location Very big apartment with washing machine and detergent supplied Amenities like shampoo etc supplied Deep blue rooftop bar has amazing views - no need to reserve very nice staff
The bed sheets were stained on our arrival The security on the 51st floor were very rude to deal with The pool can get very very crowded Not too many sun beds around the pool There is no longer a view of the Petronas towers from pool as a new building has been built- pictures depicting these are very misleading
🇲🇲
Phyu
8.2
June 2024
Our room no. was D23-02, 4 persons fit for that room , 2 bed room apartment , but only one bath room shared by 3 person which is not very convenient. Bed is super comfortable. 24 hours check in / check out service is there. There are other services like LUMA in the ground floor for walk in rate without tourism fee MR10 per day. Location , bed , room size, amenities , I love most. We can order grab food and next to Face style building , there are coffee shop, store (price is 10% more expensive than KL CC cold storage store ) You can prepare your breakfast in the apartment easily , there is a toaster , microwave, stove etc.
Pool is crowded. Gym has minimum equipment I booked through booking.com, which showed USD675 total for 5 nights stay, we paid MR3400 , nearly 8% hidden charges applied Housekeeping calls are always busy. You need to pay tourism fee MR10 per day.
🇻🇳
Thuỳ
9.1
March 2023
- The lobby is cool and has a wonderful odor. - 7 minute walk to the MRT - Extremely polite and helpful staff - Comfortable bed, spacious room with good view from a wide window - Hotel allowed us to pay upon arrival when we had issues with the card
- Poor wifi; it can only be used in the living room and is limited to 2 devices per room for 2 persons. -The pool has a limited view of the Petronas Towers. -There is no smart TV. - Breakfast was adequate, with few options.
🇬🇧
Anonymous
10
June 2023
Views for days!! Amazing hospitality a special thanks to the deep blue staff and Joy for some amazing nights at the restaurant. The infinity pool is beyond our expectations the security guards that supervise the pool are all lovely and welcoming. The breakfast was tasty. Without this hotel our stay in KL would not have been as enjoyable.
🇷🇸
Jelena
9.1
March 2024
The room was very spacious. The bed was super comfortable. The bathroom was nice with the large shower cabin. Overall, very stylish and pleasant for 6 days stay. The view from the pool was magnificent.
We were on the 9th floor, so the view was facing the maintenance floor. The infinite pool was full of Indians with their mad children, all worn in their street cloths. The lift was without AC and suffocated having around 10 people inside. The traffic at the hotel entrance was always crowded and noisy with the taxis coming in and out and with the guy whistling trying to organize them. A tip for the future guests is to use the "Grab" application for every taxi engagement instead of asking the guys at the desk in front on the hotel.
Attractions
Petrosains the Discovery Centre
0.6miAquaria KLCC
0.7miJalan Masjid India Night Market
0.8miKuala Lumpur Chinatown
1miMerdeka Square (Dataran Merdeka)
1miPetaling Street Market
1miCentral Market (Pasar Seni)
1.1miChan See Shu Yuen Temple
1.1miSri Mahamariamman Temple
1.2miKuala Lumpur Little India (Jalan Masjid India)
2miTempler Park
2.1miThean Hou Temple
2.8miMalaysia National Zoo (Zoo Negara Malaysia)
5.1miBatu Caves
5.6miKuala Lumpur City Centre (KLCC)
22.7miAttractions
Petrosains the Discovery Centre
0.6miAquaria KLCC
0.7miJalan Masjid India Night Market
0.8miKuala Lumpur Chinatown
1miMerdeka Square (Dataran Merdeka)
1miPetaling Street Market
1miCentral Market (Pasar Seni)
1.1miChan See Shu Yuen Temple
1.1miSri Mahamariamman Temple
1.2miKuala Lumpur Little India (Jalan Masjid India)
2miTempler Park
2.1miThean Hou Temple
2.8miMalaysia National Zoo (Zoo Negara Malaysia)
5.1miBatu Caves
5.6miKuala Lumpur City Centre (KLCC)
22.7miAirports
Sultan Abdul Aziz Shah Airport
10.8miKuala Lumpur International Airport
28.6miDeep Blue Restaurant & Bar
Ambiances
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Sun deck
Private entrance
Parking On Site
24-hour front desk
Kitchen
Non-smoking rooms
Beach chairs/Loungers
Kitchenware
Kitchenette
Elevator
Upper floors accessible by elevator
Free toiletries
View
Bidet
Soundproof
Accessibility
Upper floors accessible by elevator
Activities
Happy hour
Bathroom
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Restaurant
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Soundproof
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Dryer
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Washing machine
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Kids' pool
Outdoor swimming pool
Transportation
Airport shuttle
View
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.