Baranof Downtown, BW Signature Collection

We loved the beds and pillows. The room was spacious and had a bunch of big windows. It was clean and even though there was no room service or daily cleaning, the hotel was responsive when we asked for something. The room was conveniently located by the ice machine, the elevator, the stairs. The downstairs Bubble Room had wonderful food. The waitress in the breakfast room was super friendly and efficient. We couldn't beat the location... so close to food and downtown amenities.

The front desk staff was not friendly. When I asked for extra hangers, I was surprised the reaction was rude and negative. They were short staffed, as is every business, but when we asked them for information or help, they did not makes us feel welcome. They actually gave our room to someone else after we checked in, so when I went back up to the room, another family had moved in! It would be nice to have a tub grip in the shower, as it was slippery. Not having a fan or window ventilation in the bathroom lent to either being steamy or stinky. A window that could open would be valuable. For an expensive hotel, the TV was cheap. The room door stuck which made it very loud to get in and out. The general condition of the hotel is run down, and could be freshened up to be just beautiful.

The concierge was wonderful and full of good information. She even advised us on activities we had pre-booked to help make them even better (where to sit for best views, what to take along, etc.). The location is also wonderful - close to everything you want to visit in town.

I booked late, but the price was ridiculous. I would be unlikely to stay there in the future and I would never pay this rate again.

They served an excellent breakfast. There was a breakfast buffet for $20 which was worth is or you could order from a menu at a similar cost. We did the buffet, which included everything you could want. The location it great. It is in walking distance of all the shops and restaurants in downtown Juneau. It is also in walking distance of the Mt. Roberts Tram which we also highly recommend taking. The bed was very comfortable and the staff was good. We had a nice harbor view from our room on the 8th floor.

Wish they provide shuttle service to and from the hotel. The taxi service is very expensive. The bedroom was a little worn but acceptable.

I love the location, close to everything, and was comfortable for me to go out, and explore the beautiful Juneau. It was close to the ships where I normally hop on and hop off for business. Close to restaurants and shops.

There was nothing I did not like, I think I am a easy traveler and for the value for the money it was perfect.

The hotel is centrally located in downtown Juneau. It was easy to walk all over downtown. The room was spacious and very comfortable. We had beautiful views from our room. The staff was very friendly and helpful. The property was clean and comfortable

Restaurant and bar hours were not late enough.

Breakfast and morning staff were great. Welcoming smiles made a difference. Good tasty and prepared well food.

Room charge was $60 more than I was quoted at Booking.com. I realize everything is more expensive in Alaska but felt I was being taken advantage upon. Woman at the desk was a bit busy and abrupt when we checked out.

All was fine

A bar and actual dinner level restaurant. Especially stran by e to not have a bar open in the hotel for our entire stay. It was fine as there are plenty right here due to a great location but that and a hotel restaurant (not just a Bkfst cafe) would be an improvement.

The breakfast was very nice. We should have used the dinning room more. The coffee was not as great as the waitress said it would be , but I do not care for Starbucks. The Baronoff was convenient for seeing and shopping.

The room was small, but all we really needed was a bed.

The Baranof is an old hotel at the end of the Main Street in Juneau. It was spotlessly clean and staff very accommodating. There is no air conditioning, but rooms have fans. Shout out to DLUX cab service if you need transport.

The hotel is very beautiful and clean. The staff was very professional and informative. There was a view of a mountain outside our window. The people at the counter gave us a map of the city and a little info on tours. The buffet was 18.95 which is a little high but there's a menu option which is better on the wallet. The hotel is placed in the center of town and is in walking distance to everything.

The price of the buffet and what was offered at the buffet wasn't worth the price.