The Monarch Boutique Hotel

Position near the Ya Ya Centre Staff from security, desk and especially the Resturant girls was exceptional. Large bedrooms with bathrooms.

Couple of mornings we were not allowed into the restaurant as some function was on. So we was asked to go outside under a canopy, we was cold at that time of the morning and some of the other guests even had their hoods up on their big coats. this is very unsatisfactory arrangements.

Very clean, very efficient staff. Nice beds, very good hot showers. Good breakfast.

A little expensive. Not super central.

Amos contacted me from the hotel via WhatsApp and ensured he stayed in touch knowing that I am arriving in the early hours of the morning. He arrange a comfy car with a patient and helpful driver John, who picked me up from the airport. I arrived very tired expecting to go through the usual hectic checking process, honestly it was less than 2mins. The ambiance of the hotel from the reception was beautiful as seen in the photos, the breakfast could have been better. I would say it was the customer service that stood out for me. My 2 night experience was amazing because of wonderful staff of the hotel.

Really comfortable hotel that feels classier than it’s price tag. There are not too many facilities but the rooms are nice and the restaurant is good and nice areas to sit work/have a coffee. There are also nice places to eat and drink within very short walking distance of the hotel.

Could have had a pool and sold beer but I think it is a Muslim owned hotel hence no beer. However there’s really good places to eat and get a beer immediately adjacent including Empire, Bistro and Ashaki.

The room was spacious, clean and had the best one of the best teas. The bed was comfortable. Most of the staff members are super and always willing to help with a smile on their faces. They are warm and very welcoming. The hotel is located near a supermarket and other good restaurants

The warm water in the shower took long to warm. The breakfast was okay, but it could have more variety, especially continental foods or recipes and more fruits.

The food was very good and staff very friendly. I felt very safe. It has a nice tiny gym. When I had to leave early they prepared some breackfast to go. They have a very nice sitting area outside. The rooms are big and everything was very clean. Thank you!

It is right next to some kind of bar, so I would recomend to take some earplugs if you stay on a friday or saturday, as there is very loud music and a lot of car movement during the night. My safe was not working, that of course can happen, but I asked for it to be repaired three times but they never send sb to check.

Everything was amazing and on point from breakfast to all their meals and the staff was amazing made me feel like VIP. Thanks to Hashim, Pamela, mercy, Vincent, cornel. I could name the whole staff but can’t remember all their names they were all amazing from the security team to housekeeping team.

Everything was great.

Good comfort hotel with proper AC in Nairoby! Nice surprise on a very good price! The hotel is very appropriate according to European standards! This place was a nice surprise for us after our safari tour where we stayed in different huts and guest houses. AC and water all was working appropriately. Nice restaurant downstairs that servs good food.

Nothing to add.

The staff was exceptionally friendly and very helpful when I forgot something in my room. I really liked my room and the view, also there were no moskitos. The location is really good too. I really enjoyed the breakfast, I also liked that you can have your coffee in the sun in a little yard. Also there is a good variety of salty and sweet things you can choose from, f.E. they serve fresh fruit.

Nothing :)

Big room, good shower and bed, big safe, quiet. In the restaurant ate tasty fish and good chicken.

Mosquito net into the window works bad because there is space between window and mosquito net. So mosquitos can come. They have a repellant in the room, but it's not enough. So I had to sleep with close windows. But it was ok.