Candeo Hotels Matsuyama Okaido

I liked everything about this hotel. Clean, great location, easy to get to, view of the castle, staff that went out of their way to assist in booking restaurants, gave information on the area. Was all up a fantastic experience. Recommend to anyone travelling to this area.

If I really had to try an find something to be negative about - would have liked the view from the bath. Whilst I appreciate they have discreetly made sure their guests are safe from peeping toms, the bath was fantastic and would be incredible if there was a way to see out the windows. It was still a great bath!

We stayed 2 nights over New Year's in this really nice and modern hotel. The facilities are excellent, with a nice view from our room as well. The staff was very helpful, although they did not speak a lot of English. The onsen is open throughout the night and the breakfast was really nice, with both Japanese and Western options.

Might have been due to the New Year's peak, but there was a 1 hour waiting line at breakfast on one of the days (like elsewhere in Japan, you had to sign up, so no need to sit there all along). It must have been exceptionally long though, and they refunded us immediately when I told them we are unable to wait that long - so it was fine for us.

Perfect place. Right next to okaido shopping street, and only need to cross the street to take tram, which goes to dogo hot spring. On the highest floor, the public hot spring area has a nice city view. Also, good Japanese breakfast(plz try Japanese style breakfast. So much better than American style here) room cleaning was very nice.

It seems a bit old facility, especially unit bath was quite old. And rooms were not very good with soundproof, you might feel very intimate with your neighbors... also this building is facing with the main road, you can hear the traffic. I felt it's a bit overpriced if I think about the size and quality of the room, but if you want to enjoy everything within walking distance, this place would satisfy you enough.

Fantastic hotel. Excellent 13th floor spa (indoor baths, outdoor bath, sauna), which was clean and had long opening hours. Great location around Okaido (Central Matsuyama) - many restaurants and shops nearby, easy to get to the castle cable car (by foot) and Dogo Onsen (by tram). Good range of food and drink for breakfast in the restaurant, which had nice views of Matsuyama Castle. Very kind and helpful staff who always helped with our questions. Bed and sofa were very comfortable.

This is a really great hotel, period. We would gladly stay there again, it checks all of the boxes. No smoking, extra super quiet room, fabulous location just minutes walking to the Matsuyama Castle chairlift and Ropeway. Really great breakfast selection! Very comfortable beds, the clean twin room had enough space. Slightly larger compact bathroom. Very nice staff. Coin laundry is on the 13th. floor. All at a great price of $115. per night!

Only item missed was a room air filter.

The hotel is perfectly located near some of the most important landmarks of Matsuyama. Also, it has a magnificent view towards the city. In short, the view was magnificent, the beds were exceptionally well, the room clean, the service on point. The transportation is really convenient to get to the hotel and to travel to other places in the city. The spa and sauna also propose a gorgeous view towards the city. In all, I highly recommend this hotel if you want to visit Matsuyama or the prefecture of Ehime.

Lots of choice to choose from with the buffet breakfast, including the famous snapper chazuke. The onsen, reception, and restaurant are all located on the top floor, which gives guests a nice view while using these facilities. Rooms are clean and well equipped. Location is unbeatable, right next to Okaido. Very convenient for transport, eating and sightseeing.

everything! the value for the money is really good. We felt this hotel was more than 3 stars. felt really premium. bed was super comfortable. I needed another pillow and staff showed me 3 different options. Breakfast was super good and felt like they had a lot of options and freshly made food such as homemade tofu. One of the best hotels we stayed in Japan.

great location (bit far from station) nice hotel great ambiance especialy the reception room size good (double beds) good shower great view on castle of matsuyama

to warm at night. window good not be opened. AC did not work wel. in the morning the window was completly wet with damp. black mold everywhere. very claustrophobic en humid. would not stay again.

Wow! What a beautiful hotel with a great view. The amenities are all provided, and the onsen spa while small is perfectly fine. The location is 10 out of 10, being right next to the tram stop and shopping street.

The rooms are a little small but adequate, and i thought the hallway could use a dust but all very minor things.