location , location , location

No any Air condition in the shower room , you can't take shower too long , or you will get dizzy or faint

The location of the hotel is excellent as it is within walking distance of the train station, shopping malls, museum, Air Cabin tram, amusement park, and The Landmark observation floor with panoramic views of Yokohama. There is a convenience store and numerous restaurants within the building and close by. The breakfast at the hotel restaurant was very good. The staff was nice and helpful. The room was clean The cost of the room was inexpensive and it was adequate for a short stay while in transit.

The room is very small with little room to open large suitcases.

Walking distance to Bexco Convention Center where I attended a conference. Comfortable and spacious rooms with good amenities. A short taxi ride from Busan airport. Onsite laundry was easy to use and came in handy.

Long lines for breakfast. Might have been better if they had more seating in the breakfast area. Had to wait 10+ minutes on some days. Since breakfast was included in the price, it may have been great if the wait time was eliminated.

Thank you for having us. The location was so close to Sakuragicho station. The view was beautiful except for the construction site. I'd like to commend the staff, they were so nice and helpful. We felt welcomed and when we weighed our luggage, they were so helpful. We enjoyed the breakfast buffet too which has a wide variety of options. I booked early so the price was just perfect for my expectations.

The only thing I'm not happy about is the mold in the room. The room was clean it's just that, I think they should make sure to also get rid of the mold in the window and the bathtub corners.

I stayed at this place when I first visited Japan in 2008 - it was this only hotel I returned to for my 2023 trip because I remembered it being so good. My memory was correct, if you think Yokohama is magical, as I do, then you'll appreciate this hotel for the views and the location. The rooms are fairly standard for Japan, i.e. small and very nice, but the views certainly aren't standard. It's also great that you can see the hotel when you get to the station, it's a landmark. There are some great restaurants in the centre it belongs to, which also contains a very popular 'British' pub and 24 hour convenience store.

Having a "bay view" room, the view was really great. The hotel is close to train and metro stations and within walking distance to the Yokohama Amusement Park and Pacifico Congress center. Breakfast is good, with Japanese and Western selections. Good and perfectly working room features, staff was very helpful with powerplug convertor and ironing board.

The bed was quite rigid (not on my taste), and due to the small size the room didn't have a proper place for the luggage. Wardrobe also very small (but OK for short stays).

Very clean room and comfortable bed. Room is big. Very amazing bay view from the window. All staff are very polite and helpful. There is a staff standing in the lobby greeting their guests good morning which I never encountered in other hotels, impressed. Very affordable price. Can see the JR station once out of the hotel, super convenient. Restaurants and attractions are close to hotel. Will recommend it to friends.

Nothing to pick on this hotel.

Booking online very easy. My favorite hotel chain overall when I visit Japan. Both main cities I visit, the hotel is convenient, comfortable and has everything I need.

I book online.... rooms are hit or miss. Usually just fine. Sometimes bathroom is small. You may or may not get a nice view but overall the rooms are comfortable

The location is great, just a 4-minute walk from the Sakuragicho JR station. From the hotel is easy to reach by walking to different landmarks like cup noddle museum, and the port of Yokohama, among others. We went to the place early before the check-in to drop off the luggage, and the staff helped us without delay. The facilities were spotless and the beds quite comfy. The breakfast buffet was affordable and delicious.

The room was a big small.

Location is fantastic. There is plenty of food and drink in the area, a short train ride to Yokohama. It was really cheap for a single night’s stay. The midnight staff were young competent and actually helpful (I speak Japanese so no idea about English support)

The TV is a bit old. I usually want to stream to the TV from my phone or tablet. It’s a very basic hotel. No frills.