The cleanliness was exceptional; the cleaning crew deserves a compliment, because they really took cleaning the room to heart. Although the hotel was somewhat further from the city center, it was surrounded by local restaurants and we got free bikes from the hotel, which made it a breeze to visit Milan. In addition, the metro and a big supermarket were nearby, making our stay easy. The breakfast team was also incredibly friendly and the spread was very good. The bathroom was clearly renovated and the shower was a standout experience. Very good & silent airconditioning.

Because the hotel is close to a major road, there was quite a bit of noise. However, earplugs (which we always bring) were sufficient to block out the noise. The other minor thing, was the lack of a rack to put toiletries on in the bathroom.

the hotel is approx. 100 meters from a metro station, what makes the location really convenient. what's more, there is a supermarket just round the corner. the staff is professional and very helpful. there are extra facilities in the room and in the hotel lobby + a restaurant. we liked the breakfast very much and were surprised with so many options available (you could even make a fresh fruit/vegetable juice!).

the bathroom was small, so not very comfortable, but still had everything you need. the wifi didn't work perfectly, yet enough to look through news pages (but not yt or maps). i didn't understand why you needed to leave your email address at the check in..

Very good location - near Metro station, next door to a 24/7 supermarket, few nice restaurants nearby. The room was very nice and clean. Great value for money. Nice bar in the lobby. Will definitely come back, hopefully the hiccups (see below) will be gone then.

The breakfast was simply a disaster. Wide choice of nice food and drinks, but the whole hall was sinking in dirty dishes. We couldn't find a clean spot for over 30 minutes. The staff absolutely didn't care at all, didn't provide clean cuttlery when requested. So we ended up eating on a dirty place with our hands!!! When we were leaving the breakfast hall, there was a slight sign of someone trying to pick up the dishes, with tempo close to sloth. Very, very bad impression in otherwise very good hotel.

Lady Staff is very accommodating and helpful. Location is very good with a near Metro around 3 mins walk and a 24/7 Grocery just beside the hotel. Room is big as expected for family of 4 (2 adults 2 kids (5 & 3)).

Gentleman Staff doesn't seem to care during our check-out. Breakfast is fine but could be better if they prepare more non-European food as they have a lot of non-European guests during our stay. P.S. Not in Hotel but the nearby Metro does not have an elevator so which is very hard for family with stroller/buggy.

Good and helpful reception services, 24h a day, excellent location 2 minute walk from the subway, just next to a supermarket and a good Italian restaurant close by. The room was comfy with very good and clear AC panel, nice beds with extra cushions, big LCD TV and good acoustics. The cleaning lady was very efficient, welcoming and likeable to gave us plenty of water. Breakfast was very good with fresh scrambled eggs every morning, a professional juice maker with fresh fruit that was awesome, different kind of cereal, yogurt and a choice of jams, and a selection of cakes. And the dinning room personnel was also very efficient and attentive.

Elevators are a bit claustrophobic with small doors, room TV has no settings storage and needs to be associated with external devices each time it is being turned on, a bit hard to get used to the shower knobs, and the shower is not closed very well so water always drop to the bathroom and they keep a towel on the bathroom floor at all times to avoid that. The gym was below average with faulty AC, broken TV and no water for the people coming to train. I also didn't understand why they insisted on charging twice, once (some of the money) before we even arrived and second when we arrived (but before our stay).

Room size exceeded my expectation. Hotel amenities are of good quality, pleasantly surprised that the toothbrush they provided are not made of plastic. The hotel is a stone throw away (200m) from the metro station, Carrefour (supermarket) is literally next door and there are plenty of nice eateries around. Would definitely stay here for my future visit.. Especially suitable for people who want to stay away from the crown in the centre but not too far away.

Room opposite me was playing music loudly and the door and wall didn't block any of that. I could hear every words of their conversation and the music was like being played in my room. So if you get noisy neighbour, good luck!

The staff are very nice and helpful. The location is great and you will have an excellent view to the city via balcony and perfect access to historical church on top of the hill, and the Botanical Garden. It is easy and to reach the old town and have a walk and enjoy dozen of good restaurants around there.

Location is good reachable by subway, it's a direct line from central bus station. The room is well conditioned and the shower's simple and modern. The elevator is also super fast. The receptionists were very helpful / check-in and check-out went really quick.

Even though the Hotel is next to busy road, there was no noise from outside. We could hear the people in the common areas though.

Nice location, near to metro, a few stations to city centre.

Air condition was out of service, at arrival there was 25 degrees of Celsius in the room. They told us that air con is switch off in whole hotel and we need to open the window (it’s not so OK in 4 stars hotel to be honest). Breakfast was middle quality as well, no coffee or tea (you need to ask service to bring, but you need to be very active), pan cake machine was out of service, no vegetable - just few tomatoes, I think this could be better as well for 20-30 EUR to be honest….but hotel rooms are very nice and staff was kind and friendly….this has nothing to do with staff but management probably….

The hotel and staff exceeded my expectations. Any request we made was handled in an efficient manner by the staff and this was always done with a smile. The size of the room was large and the hotel was very clean. There is a metro stop that is very close which made travel extremely easy. I would definitely stay there again.