Palazzo Bianca Cappello Residenza d'Epoca

The staff at Palazzo Bianca are exceptional. Organising tickets for attractions, recommending restaurants etc. a truly amazing host. The room we stayed (prestige suite) in was exceptional. Large, comfortable and very well appointed. Spacious and welcoming. Finished to a very high standard. The bed was massive and full of soft cushions and pillows. A decent, if basically stocked minibar, with free tea/coffee as expected. We didn’t try the breakfast, but assume good things. Although note, it’s not in the same building, it’s in the palazzo across the way. It appears to be a standard continental buffet. However on recommendation from the staff we tried this lovely little caffe/bar up the road and it was lovely and good value. The shower was to die for, large rainfall shower head, powerful, spacious, the bathroom overall was stunning. The building is truly a work of art, being historically linked to some of Florence’s most influential families. The location was perfect, just off the main path, so easily within walking distance of most of Florence, while being a little hidden from most of the tourists and hustle and bustle, making for a more quiet stay. A want to reiterate, how amazing the staff are, easily a large influence on the stay and it’s value and enjoyment.

We loved our stay, and would happily stay again. However, the only downside of staying in a room like ours in such an old building is the lack of natural light coming into the room. It makes for a slightly dark stay. Even with the lights and lamps on. The room is slightly darkly furnished and set up in a moody/romantic/ cosy way. So it does make for a slightly dark room. The bed, while very large is slightly firmer than ideal. Although this is a trend in hotels in Italy. So not entirely surprising or unique to this establishment.

Excellent location within 100m walk to the Arno River and 2 minutes further to the Ponte Vecchio. A quick stroll into town, with all the restaurants and shopping within minutes of the location. Nice expansive room with a large shower/bathroom and plenty of room for a comfortable stay. Comfortable bedding. Without parking available on site, the attendant from the garage was there to park your car within minutes and also retrieve the car within minutes. This was organised through the property prior to check in

all was fine and nothing to complain about

The reception desk staff was lovely and super helpful. Breakfast was delicious. You do have to walk across the street to their other property for breakfast but it’s really a small cobblestone street and it’s no bother. The room was very large, very comfortable, and the AC was very strong. It’s in a great location for walking around the center of Florence.

I didn’t realize it was going to be more of a bed and breakfast and not a full service hotel. But it turned out very nice because it felt like a cross between a hotel and a private apartment or Airbnb. The place is on the 2nd floor of a historic building and when you walk in there’s a reception desk, a few chairs / lobby and about 4 separate rooms. By the end of our stay I had really come to appreciate the privacy and the staff was extremely lovely.

The property was very nicely located close to center of Provence without being in the middle of the crowd. The rooms were clean, renovated and well maintained! There is a nice love story behind this historical building waiting for you to discover. Going through the building, the lift, stairs are all part of living the Provence experience. In addition we had an amazing hostess, Inga, she was the highlight of the stay. Her service level, sense of humor and attention to details were simply amazing!!

Do not expect a big fancy hotel with a grandiose entrance. It is more of a private residence with a private butler service. Simply can’t find anything that I didn’t like about it.

Great location! Was very close to city center, but far enough away from the tourists. The staff was very friendly and helpful when we asked for recommendations. The room was beautiful and comfortable. They keep the charm of the history but also modernized for current comfort. I would stay again.

I would recommend not driving a car. Parking was difficult even though the hotel was very accommodating in getting a valet to park the car. The street is very narrow and tricky to park in front.

The building itself has such a rich history, and the staff is so knowledgeable and happy to tell you. The rooms are ornately decorated and combine Florentia and modern-day Firenze flawlessly. The rooms are huge, only 4 to a floor. Similar to a loft. It's quaintly located in a mostly local part but adjacent to Ponte Vecchio, the oldest bridge and the Uffizi right across the river. The staff is amazing, some of the friendliest and helpful people I've ever met. My advice is to book your hotel fast!

The only thing I didn't like is our trip was so short. Next time we'll be staying at least a week.

Everything. So glad I picked this hotel for a Honeymoon stay. The location is excellent only a stones throw away from the river and just far enough away to be less busy. So close to lovely restaurants and the staff were so helpful even booking us a restaurant on our first night as we didn’t arrive until 9pm. The room was simply wonderful! If we visit again we will definitely stay again!

Absolutely nothing

Location fantastic - short distance from all major attractions in the old city. Staff were incredibly helpful and friendly - could not do enough!. Bed huge and comfortable. Breakfast tasty.

Getting in was a little confusing. The hotel is split between two properties - one on second floor on one side of the road and the other first floor opposite. Make sure you call to say when you arrive!

This place was so beautiful loved all that it was a historical building and the architecture was all original and heritage. The room had everything you needed and was very spacious considering how much we paid the suite was very good value for money. The staff (especially Igna) were friendly and very knowledgeable about the buildings history and Florence surrounds. The location was pretty good took us about 6 minute walk to where the hustle and bustle was. Highly recommended and would be back again!

I mean there was nothing that stood out everything was pretty good. However if I must write something here it would have been nice to have more facilities such as a pool or bar etc...but it really didn't bother us that it didnt

Huuuuugeee beautiful room (Royal suite) , incredibly well finished and just stunning in terms of size and decor really does feel like a Palace which is good considering you're technically in one. Bed is massive, loads of storage for your stuff and the bathroom is so beautifully finished and huge.

Can get a touch noisy as it's such an old building and the street it's on has a fair bit of footfall so take earplugs. The staff also need to be around a bit more in terms of time, check out was a bit chaotic if its any time pre nine am.