Hotel Cristallo

The hotel room was really nice and convenient with a balcony over looking at the mountains. Everything was very clean and the staff were friendly and helpful. The spa is nice.

The breakfast was a bit too plain with no vegetables and mainly consisted of sweets. The ski room is not practical at all. At the first two nights we got a room at the top floor, an attic, really limited an worse then described when we booked, not fancy at all. We asked to change room to a one as described and only after 2 days we go it. The new room was excellent, although the mattress could be better.

location was brilliant ..short walk to the centre..the staff were very friendly and attentive…we had a meal on our second night which was delicious. The bar was great also with a friendly bartender from Argentina. The room was lovely..nice little boxes in the bathroom with essentials. Parking for the motorcycle was free and secure. The smell of the hotel was really nice..like a spa. The staff went above and beyond when they retrieved my husbands t shirts and underpants which he had washed and put on balcony..but a gust of wind took them away when we were out 🤣🤣🤣Thank you for that ..saved a shopping trip!!

nothing

Perfect location, 5 minutes walking distance too all restaurants bakery, cofeterias, ice cream shop.. etc. Bigest super market 100meters from the hotel. Nice view from the balcony to Bormio downhill ski track. Very good breakfast and coffee machines making perfect coffee. Staff in the hotel very professional and polite, specially receptionist Elisa. Easy free parking lot in the Hotel. You don't bother with anything, they are well organized, perfect place for vacation and fun. Bormio thermal bath is on 7minutes walking distance.

They can put some fly burners lamps in some of hotel area like breakfast room. There is lot of flies in summer.

Nice, clean hotel, beautiful rooms, good location.

Because of the storm at home we had to go home one day earlier and the staff didn't understand situation, so we had to pay 4 nights instead of three. They didn't want to understant the situation.

We got free garage for our motorbikes. Nice location in the center.

It was summer and it was so hot at night that we couldn't sleep. The room was in the attic.

staff are brilliant everyone there so friendly and helpful especially Carmen who looks after the bar. Great location to ski but not much around in terms of restaurants etc . We were a party of 12 with 7 kids ages 10-14 .

Not many restaurants around in the evening but saying that we were a large party which made it a little harder.

Very good location, stunning mountain view from the balcony, huge and comfortable bed. Zona wellness Ok ( but not included for Booking reservations) 🥹 Good breakfast and friendly staff 👌🏻

Unfortunately the spa is only available 1 hour/day by extra payment for Booking.com

very nice location, very close to city center and shuttle stop to the lift station.

Too complicated procedure to go to the room after skiing as you cannot enter via main entrance to reception with ski boots to get your key.

All of the staff were really kind to us included the cat. the structure was cosy and in a good location from 2 mins by walk close to the centre.

the breakfast was really good but maybe was a bit unbalanced and the Savoury breakfast could be more abundant.

All the common facilities were very good. The breakfast and meals were all very good. The staff managed to organise meals for a large group.

The heating in the rooms was too high and could only be regulated by switching it off or opening the windows. Much too hot at night.