Grand Keisha Yogyakarta

1. The compliment: They provide all of my special request perfectly. The cake was so good. loved it so much 👍🏻!! they upgrade my room from deluxe to Jr. Suite without any excess 🙏🏻and last but not least, they gave alot of snacks complimented. 2. Idea: for go green support, they provide water dispenser, one of each aisle to refill the mineral water 3. Service: all staff was so kind & friendly 4. Price: room & food In affordable price

Actually not really doesn’t like, but it will better if.. 1. Sign: some part of furniture better put the sign how to use/ open to prevent damage such as how to open the wardrobe (slide/ pull); toilet glass door (pull/ push) because when it pull the door will hitting the closet; water spray 2. Tissue: I totally understand to make go Green spirit. But tissue still needed not only in the bathroom. Imho, added on table beverage or office table as well 3. Swim pool: maybe for normal season its enough place to swim. But when its high season such as long holiday, it will be so crowded and just view people could swim.

This has been one of our most pleasant stays. We were here for 1 week but regretted not staying for longer. The facilities are in mint condition, the room was spacious and modern and the service was out of this world. The breakfast was very diverse, elaborate and delicious. The hotel is situated near an excellent mall and surrounded by many eateries. But what we will remember most is the staff. We have never come across such respectful and caring people. They provided excellent service and made us question why this hotel has not been awarded 5 stars. I was in Yogyakarta for an internship at the hospital and took a cab there every morning. The staff would check if it was the right car and made sure I was safe, which I really appreciated. Nothing was too much to ask and they made us feel at home, but even better! We highly recommend this hotel and would like to thank the staff for making our stay amazing!

it was perfect

The price was a good value. The room was comfortable and had two twin beds. The breakfast was very good with a good variety. Checking in and out was easy. Water was provided in a pitcher. The shower was nice and hot with good pressure and drainage.

The view wasn't great. I smashed a small insect and saw another of the same type at breakfast. It's so hard to keep these pests away.

perhaps you can consider to add Jajanan pasar like kuih kuih in the menu. and also can consider to have a variety of rice, for example nasi uduk, nasi merah,nasi kuning,nasi jagung. and variety of breakfast cereal ( not only chocolate). The staff are very welcome and helpful.

everything is okay.

Tried to have contactless check in process by filling the online form. They sanitised our luggages. Everytime entering the hotel premise body temperature was checked, with censor (automatic). On the door there was seal which indicated the room has been disinfected. Glasses, mugs, spoon, towels are wrapped with plastic to keep the hygiene. But.. Try to get more environmental friendly beside common plastic, maybe casava plastic. When we were in a rush and forgotten to wear mask, the hotel staff reminded and gave us masks.

Would be better if they can provide hand soap. And check properly for the leakage then fix the damped wall. Do not forget to clean the rack too. Glass part is the most visible (dust). We can smell the pillows. Need to wash them more often not only the cover. Newly washed pillow for every check in guest.

It's a comfy hotel's room and great service of restaurant. Warmly hospitality of staff

It's small pool and tinny parking lot, but it doesn't matter.

I give 5* 10/10. The hotel has a great location, the rooms are very clean and the food was all excellent. But it's the staff which really make the stay so pleasant. They were so helpful to my family and were so friendly. It was a pleasure to stay there and I will definitely be back.

Nothing

Food...taste very good..well done..👍

No kids zone, relatively small pool, the carpet inside the room didn't feel clean enough..

probably the best Hotel with the best price during normal or peak seasons. they have excellent people working there, from security guards, concierge, operator, receptions, food, all good. cleanliness is also appraisable.

Great breakfast and excellence stay

nothing