Heart of Gold Hostel Berlin

Communal kitchen which actually strives to accommodate multiple guests AND, yes, staff actively routinely clear out the refrigerators and trash bins so the space remains clean and inviting. Good Wifi for my purposes. Able to leave luggage for safe-keeping. Free coffee & tea (and water) in the lobby throughout the day. Relatively uncomplicated check-in.

Overly chatty employees; whistling is something that ought never be done on the job around others. It's an annoying activity to everyone but the whistler.

Location is great. Quite place. The common area is very cozy. The room was clean.

The room was huge and there were 38 beds. I didn't expect that many. if you click on photo gallery, you'll see rooms with 6 beds, so as I expected. And only 1 bathroom for women. Creaking beds.

Top notch location and you could walk anywhere (almost), or catch public transport easy enough. A free tea/coffee at any time was particularly good. It did a breakfast which was not exciting but was adequate for the day. They just about ticked each box of available essentials. I prefer that than finding a place to eat out each morning. Staff were pleasant and helpful. A good atmosphere here of transient people, many young (others did appear to be out of their comfort zone here). Music was played all day, which was lower during the day and ramped up in the evening, which gave it a clubby feel as the lights went low too. Music was mostly modern music of many styles. I was OK with this, but if you prefer softer music, you wouldn't spend too much time in that area and would be up in your room.

They could have (more?) separated toilets from the showers, as people were in the shower for "ages" in the morning and all I wanted was a quick pee. The pillow was not what I would call a pillow, but sufficed. The room was dark and very difficult to read as the bed light was not working. Not that it's a bad thing - but it did have a few people there who seem to be using the communal seating area as an office. I was having breakfast next to a guy who seemed to be having a business "telephone" discussion and after I returned from a day out they were still there in the same place (every day I was there too) - Just to let you know of the vibe here really.

location

Staff. I didn't like the behavior of the guy who checked me in.

The staff is very friendly and helpful. The kitchen is ok. The location is excellent. Only 10€ deposit for the key /in Nice is 30 €/ and they give you a free towel, as well as a complimentary coffee/tea/milk.

The premise for the 24 people is spacious but there's no way to get fresh air except for a very little opening of one window close to the ceiling. It was very noisy sometimes - loudly speaking people with no respect for the others, but this is not the hostel's fault. Some people are simply missing the first 7 years/ have no manners and sometimes it was a bit too much when they were marching through our bedroom. For the two dorms /about 42 people/ they could have more bathrooms and restrooms but some days not all the beds were sold out so it was not so bad.

Amazing kitchen. Clean and organized. Great lounge with good music and good lighting. The staff is soooo nice. It’s very easy to meet cool people there. And then there is always free coffee and tea available. That was amazing. But my favorite thing was that they always had oat milk and agave nectar out for the coffee. I’ve never seen that before, so as a vegan, I was sooooo happy. Also there were so many vegan options for breakfast (meat, cheese, etc, etc). Really great vibe.

I would recommend that they add more extension cords in the rooms because we only had 2 outlets for 5 people, and I had to keep my phone on the floor even though I was in the top bunk. An extension cord up to my bunk would have been nice. Also they could add lamps for each bunk. We had 2 for 5 people. But still 10/10!!!! Great.

- The hostel is situated in a very good position to reach the attractions in the Mitte area. The area is rich of restaurants, cafeterias, mini markets. - Good covered garage is available immediately next door to the hostel. - The staff is composed by young guys and girls of various nationalities, very friendly and helpful. - Clean room and bathrooms. - Breakfast is simple but good, has all what you need.

- No soap in our room (which had private sink and shower). - No towels at our disposal in the room. - Be careful if you arrive by car. The entire area is a low emission zone, so you need a special vignette to access it. This is not mentioned here in facilities description.

It was really good for the price and it’s located near the berlin central station

Their boss was aggressive talking to me. And i believe the reason for that because i was talking to a girl from the staff that he liked so much and j kept looking at him flirting with her which is really okay for me but to be aggressive against guest because he talked to a girl you like!!!! I mean that’s awful reaction towards a guest also the age difference between them is huge he looks like her father :(

Overall, I had a great experience at the hostel. Definitely a much-upgraded version of a hostel, far superior to some of the less sophisticated London hostels I stayed in a decade ago. In general, everything is clean, the rooms and spaces are functional and the staff were friendly and helpful. Coffee and tea for FREE was a major surprise! It comes with a large kitchen space and you can actually cook if you want to. I stayed in the Mega Dorm. The only tiny element was that some of the lights didn't work and so only part of the space was lit. However, I was happy to pay less than usual and still located in the centre of Berlin! I prefer to pay less for a bed, which I only come back to sleep than paying more for a room that stays empty for the whole day! Finally, as a solo female traveller, I felt safe and secure at this mixed dorm environment!

The only tiny element was that some of the lights didn't work in the Mega Dorm and so only part of the space was lit.

incredible location very good price for the zone good places around not that near to city center but walk is worth it

do not have a kitchen for you to cook breakfast price was higher for what they offered