ibis budget Nantes Sainte Luce

Breakfast was good room was nice car park secure reception was really helpful

Not many places too eat near by

The room was clean and the beds were comfortable

Hotel tranquille

Basic, clean but had air conditioning & had a good breakfast. Exceptional value for money. The staff were v nice.

Unfortunately there was a burst water pipe during our stay so the cold water could only be turned on at specific times to enable showers. There was enough hot water in the taps at all times to brush teeth & toilets were not an issue. They did the best they could & it didn’t inconvenience our stay.

Overall good location and quite clean, reasonable price.

Be aware of the check out time is 12:00pm, check in time is 2pm onwards and there is no hairdryer, luggage storing service

Reception personnel friendly. Rooms clean and comfortable. Good value for money.

First and foremost, my reservation confirmation said "no prepayment; payment at the hotel". However, the payment was taken before even checking-in (it was in fact a pre-payment contrary to what was said on Booking.com's site), and it was taken from my personal credit card which I didn't want to use for business purposes. I would expect Booking.com and the hotel to do what they say they'll do on their sites and in their reservation confirmations. Second, the breakfast of 7 euro was overpriced... All I could get was an orange, a coffee and an yoghurt for that money... Remaining options included bread, butter, jam and a few cheese spreads... No fruit other than oranges (e.g. apples, bananas), no cheese, no ham or salami, no croissants or pains au chocolat... I think we could've eaten a lot better at a nearby boulangerie or coffee house for that same money...

Right next to a nice restaurant so easy to get an evening meal.

There were black hairs on our bathtub, a hornet's nest outside of our window, our heater was hanging off the wall (my husband rehung it back onto the fixtures) and the walls were paper thin. Not a great night's sleep.

Breakfast was OK

Very useful location for those attending events at Beaujoire Stadium. Easily walkable. Very good value for money

The automated check in process needs addressing. We lost access to our rooms on a daily basis despite booking a 3 night stay in advance. We figured out that our key codes expired each day at noon. In order to access or rooms ( and our belongings ) we had to check-in on an automated kiosk with our reservation number as if we were new customers. There is a glitch in the system and if we chose the ‘english’ language, our reservation number was not found. If we changed the language to French, it worked! Each day we had to make a new separate credit card payment in advance for our nights stay before we could use our room. The front desk was unattended until 4pm so if you arrive before this, you are on your own figuring out how check in works. What’s more we had no running cold water for our stay. This was, I assume a once off issue. However over 3 days, toilet didn’t flush. We didn’t have drinking water and couldn’t have showers because it was only scalding hot water available. We were advised of a plumbing issue and were allowed cold water access for two 30 minute periods per day.

NOTHING

Everything: we passed by Nante for a week-end. The experience was just horrible. The room dirty (I had to clean the toilet by myself), bathroom smells, no smoking room smelling smoke, no one in the counter to report that. By night, someone tried to break in the room we was just terrified. To sum up AVOID THIS HOTEL.