Araucaria Hotel & Spa

Although a buffet style restaurant the quality of food at the hotel exceeded our expectations, the public areas and bar were great, with a lively atmosphere and the Spa although compact was very good quality. There was a really good choice in the restaurant and high quality execution even though buffet style. The service was brilliant from every team member we had contact with, including the restaurant, reception and the ski shop. It was a pleasure dealing with anyone at the hotel and we remarked on it being good in every department, which is unusual to get that level of consistency everywhere in the hotel. Hats off to the management and training!

The rooms are on the small side. Plenty of room for the bed and bathroom but storage was an issue. We had two suitcases as we were staying a week and there were some small shelves but no wardrobe space and no space for the suitcases so it felt very cramped. We couldn’t actually fully unpack. However, it was a minor issue and if you travel light no problem or if like us you tend to take too much stuff with you then booking one of the larger rooms available would probably be better for you.

The hotel is amazing, the staff have been very well trained and are exceptionally polite and patient. The pool and spa area were just what we needed and not too busy. The bar staff made the experience super special and the facilities for kids is second to none. Beds were incredibly comfortable. We will be back

The only thing is the rooms aren’t big so careful unpacking is required. Didn’t spoil it at all as the hotel space makes up for it.

Staff were very helpful and friendly, loved the ski on ski off location, hotel car park really helps. Free spa was fantastic

Breakfast was the same everyday. Would be nice to have some variety in the cooked breakfast. @20€/person /day a good variety should be expected.

spa, location, room, facilities

the room was boiling. we were sleeping with all windows open in february!!!! that cooled us down but the noise of the snow ploughs all night kept us awake. the room temperature was talked about by other guests it was far too hot.

Lovely staff, great bar and games room for us and the kids, great location for ski in ski out

Rooms are a bit small

Perfect position on the slopes for skiing and a short walk to the restaurants in the village. Staff were very friendly with the ski-hire staff even carrying ski’s up/down the small flight of steps for you.

Bedrooms were very small with limited storage space. Bedroom was also uncomfortably hot. Spa was well appointed but nowhere so sit and chill out on loungers for a while.

The spa facilities were excellent and luxurious. Robes and slippers were provided in the room and the breakfast selection was excellent.

For breakfast, you must sit where you are told. No thanks, let your guests choose. Ski lockers are ONLY available to use if you hire from the ski shop.

Breakfast was brilliant - lots of choice - particularly appreciated the almond milk and actimels. Nice touch but hard to find! Loved the bar and hotel decor

The hotel and facilities were so amazing - staff. Only thing which is tiny but does feel like the bathrooms in the rooms were an afterthought as the decor doesn’t match the rest of the hotel

the facilities were excellent location was super and the bar area was very

quite pricey and evening meal choice was not great for kids

perfect location with direct access to main lifts, very nice and clean room, nice sizeable area for kids for entertainment, ski shop in hotel very convenient and price competitive, quality food and good variation for all family members.