Mercure Le Havre Centre Bassin Du Commerce

EVERYTHING! It was outstanding. After a week of staying in tiny, disappointing hotel rooms in Normandy, at around the same price, we felt so spoilt when we arrived at The Mercure and got to our room, No 507, A Prestige Suite. It was amazing and our 14 year old loved it too. So much space, the most we’d had all week. Gorgeous, stylish decor, luxury touches, from the Nespresso machine to the bathrobes and the giant TV. Comfy beds too. Lovely, friendly reception staff and a fab atmosphere downstairs in the foyer/bar. Just wish we could have stayed for a second night. We’ll be back for sure!

Nothing. It was perfection! 🙌

it was easy to find, however parking initially was tricky we were greeted by friendly, hospitable and professional staff communication was easy as staff spoke English our room was big and beautifully decorated, with a spacious lounge area and water side views the bed was super comfortable and free refreshments were provided in the mini bar the products in the bathroom were very luxurious and smelled gorgeous the restaurant service was excellent and the food was fresh and delicious we really enjoyed our stay thanks very much

the bathroom needs more hanging facilities the shower could be improved the only English speaking channel was the news the parking is a bit pricey the toll roads cost do add up and was costly but still rated 10/10 because the overall experience was fantastic

We loved our stay, they staff was super nice they gave me a flower for Valentine’s Day, they were all super nice and it was very clean.. they purpose us to take an additional breakfast for 13€ per person and so we did, it was a joke for us I recommend don’t take it, we expected something better than what they gave us. But the rest was perfect !

The staff were superb. Due to the weather conditions, my grandson & I were late arriving, so we had no time for exploring. The kitchen was open until 22.00, which we just made. Service excellent. Also, coffee, tea & snacks were available throughout the day.

Room size was good. Clean room, friendly staff. The hotel is super welcoming for dogs and they even get a free treat on arrival.

The cost/price for having your dog with you is not indicated at the time of booking and was not communicated to us at check in either. We discovered this charge only on check out. It would be better to know all the charges up front to avoid any surprises

I liked the location. The ease of check-in and check out. The wetroom is wonderful. Toileteries excellent quality.

I guess by mistake the Airconditioner was on and the room was freezing ( it was zero outside )

Big comfortable room for 3 ppl, coffee machine, good location, convenient check-in/check-out time. Nuxe shower and hair products in the shower.

Ceiling in the shower is quite low, not easy for tall people.

Staff was very friendly and helpful. Good breakfast and good location.

The toilet didn’t flush from time to time.

Lovely hôtel with excellent restaurant

Parking is hard to find then the hôtel is hard to find from the parking!

Excellente location and friendly staff.