The warmth/flexibility of the staff. We stayed here due to previous reviews: they did not disappoint. No job was too small. The lady at reception over the weekend was just so wonderful: she fully orientated us to the Metro map and told us about cost and where to get off for sights in Paris (as some Metro stops were closed). I just remember her being very warm and patient with us. We could not figure out the heating late in the evening, someone came to sort it out. We were coming from Disneyland and were arriving before check in and asked if we could park our car before check-in. Not only did they allow us to park our car but we also checked-in. Very close to Metro and only 15-20 minutes into Paris. Patisserie next door, supermarket near Metro. Decent breakfast for the price. Clean hotel.

Nothing

This is small hotel near metro station. Very close to the city centre. In 3-5 mins you can get into the Metro and in 20-30 mins you can get to any point in the City Centre. This is really very conveniently. Or you can get Uber average price 20 euro to get to the center. Hotel is absolutely clean. Breakfast is good. Wi-fi working w/o problems. Personal is super friendly and polite, always ready to help. The hotel is good to stay for the weekend or 3-5 nights. I would stay at this hotel again next time.

There are 2 typical Paris's issues. Sound isolation is weak and room is small, double bed is only 160 cm wide. Everything is very very compact. But this problem not only for the hotel. Most of apartments in Paris are like this. Just be prepared for it.

The staff went above and beyond to make sure our stay was exceptional. Andy our receptionist was personable, caring and took care of minor issue (to be honest a broken light bulb was a non-issue to us) with our room quickly. We ordered some pasta and a chacuterie board as a late night snack and it was surprisingly very yummy. It was a night where a lot of concert goers returned late so the kitchen was a bit backed up. We got complimentary beers because of the slightly longer wait. We were surprised to discover the hotel has a spa for private booking at a fairly cheap price. We were then told our session will be complimentary (perhaps due to the broken light?). At this point we're already feeling too pampered. The spa was awesome. There's a large hot tub and a superb sauna. We were again offered cool drinks by Andy and reminded to stay hydrated. The next day we had an underwhelming dinner at an Italian restaurant nearby, and Andy once again cheered us up with some delicious chocolates when he asked us about our day. In terms of the basics-- beds are cozy, water pressure in the shower is great, location is superb. More importantly we really felt cared for by the friendly staff. We'll be coming back here every time we're in Paris. Not even interested in trying any other hotel now.

All their staff was very friendly and helpful. We want hotel early morning and ask to hold our luggage until check in, Front desk staff (man) offer us coffee and croissants. It was so nice offer. Requested lower floor room was accepted and arranged by hotel before check in.

Hotels arrange to handicap room because my mother was very weak legs can't use stairs. I think the room was still under renovation and evetimes we take a shower water was overflowing and very slipping. Better fix drain before someone slips and fall over.

We arrived to hotel and it was quite late already, so in our heads only thought to the room and to a comfortable bed, we were also tired, which made me very happy is the attitude of the person ,,Andy,, at the reception who greeted us amazingly and warmly, despite the tiredness we appreciate it very much even bottle of bubbles as we said we came first time to Paris, in general he was very helpful throughout our stay so we highly recommend, hotel small but nice it's not 4 or 5 star ( sometimes you paying more for 4 or 5 star hoteland is not even truly what was in overall info about hotel ) but... near public transport, spa facilities nice too 👌 Thank you for having us , and hopefully, we will return one day to beautiful Paris 😍 🤩

Only a little bit attention to windows they should be wiped & on the curtains are some stains ( maybe washed again in high temp ) will do best result.

Cozy hotel. Metro just 2 minutes from hotel. Friendly environment with very helpful staff in front desk especially Mr Noel who were daily guiding us that how can we visit the attractions going with metro lines. We arrive at 10am and they welcome us with breakfast for free and in half an hour check in has done . All staff were so polit and welcoming. We felt just we are at home .

Room was so small. However we managed with everything .

This was a great spot just out of central Paris. A very comfortable room and very clean. I had enough space and a fridge and coffee amenities.

The reason this is not top notch is due to “fitness room”. I say this loosely as it is comprised of just a few cardio bikes. I chose this spot as a fitness room is listed, though weight machines are always a part of “fitness”. The kicker is that it was posted as opening at 7 am. Hôtel information even the room stayed 7 am. In their infinite wisdom, this actually opens at 2:45 pm. Check out is at noon. So the fitness facility I booked for was absolutely useless. The front desk at check in was unable to tell me parking meter hours, which start at 9 am throughout all Paris. This is basic information to know for front end staff.

The staff really made my trip so much more amazing. The breakfast was so lovely as well. I left a little backyard courtyard. Thank you for making our trip amazing.

I want to use the spa, but first night I was there heard noises that did not make me feel that that was a place for relaxing. I did feel I was a little far from the center of the city that my itinerary was planned around.

Calm street, good windows, nice and modern rooms, but small in size with tiny bathrooms which are separated by colorful glass walls. Very comfy beds but short with like 1,90m lenghts. We had a very nice stay for a couple of nights and also enjoyed the closeness to the metro station and supermarket nearby.

Staff were friendly and hotel was good value within walking distance of metro line 13 and not far from place de clichy if wish to visit livelier areas.

Room was smaller than expected and shower leaked over the bathroom. Room was serviced daily so it didn't cause much issue. Based in Clichy its quite far from main sites.