Holiday Inn Express Hotel and Suites - Henderson, an IHG Hotel

The breakfast was okay. My husband loved the biscuits and gravy…but the second morning they ran out of biscuits. Rooms were clean. Social hour in the evening was nice…snacks and wine provided.

We were told we had an assigned reserved parking spot, which was nice because I was traveling with my 95 year old father and the spot was right outside our room. Except someone else parked there. And we had to park some distance away. The desk clerk offered to help, but I honestly thought that car would move. But they didn’t.

It was a good location to start driving to Hoover damm and Grand Canyon. If you are not interested for Casinos and the Strip than there is no reason for a central hotel and suffer in the traffic jam. There are 3-4 places within 200 m to eat that is important if outside is 100 F (38 C). I dont like air condition so switched off in the evening. It was a surprise the room was cool enough even next morning. I guess the neighburing cool rooms helped me. Breakfest is as usual nothing special. There is an outside pool with cooling system, you can enjoy it evenings. In the Lobby you can fill your glass all day with cool lemon water.

*Note- It is about a 30 minute drive from the strip They share a pool with the next door hotel and it pretty empty most of the day they also have a mini market if you need any supplies. Breakfast was easy to get to and if there is not seating you are welcome to take it back to your room. I liked that they had non dairy milk as I am lactose, and the staff were friendly and kinds especially when we let them now that there were items missing such as plates, and cream cheese.

The breakfast is good but limited. Maybe offering a different variety, regarding the main breakfast options. There seem to be a lot of things missing but was quickly fixed when asked for help.

we have our poodle with us. I love have the outside door so he can take her out easily when necessary. the staff is EXCELLENT! The room is nice size and the beds are very comfortable. The room is clean. Excellent value for the price. we will stay here and other HIE when we can.

the tub faucet is stuck between shower and faucet. The sink drained VERY slowly until I figured out the stopper was screwed too low. Room 107.

While I waited at the front desk for check-in the cold Lemon water was so refreshing!!! Having a private entrance from my car was unexpected and convenient.. I do not remember having that luxury since motel experiences in the 1900's!!! Breakfast was hot and fresh!!! Evening cookies and popcorn made my day!!! Thanks for the extra perks!!!

It was okay. The room was comfortable and clean but those are minimum standards. It is a very cookie cutter hotel, but it is a good cookie. There were no negative surprises. The staff saved us drive time compared to Google. We needed a WalMart and the new, and huge one was 13 miles closer than where Google wanted to send us.

The hotel was great, pool was nice, stay was okay

I was disappointed that my room was given to someone else. I had reserved a room with 2 beds and a sofa bed but when I got there that room was given to someone else. The only room available was 2 queens. The staff did bring in 2 roll away beds for the kids to sleep on. It was a tight fit, it would have been perfect if I got the room I paid for. I had four kids and no way can they all fit on one bed.

Nice room with appreciated amenities - microwave, fridge, etc. Bed was comfortable. Lobby/reception area was nice - appreciated the cold water dispenser. Shared pool was very nice. Free breakfast was appreciated - staff kept area tidy.

Pancake machine was broken! disappointed. Breakfast options could be elevated a bit.

Great Location! Facility was very clean and smell clean. The staff was courteous and friendly. it’s very welcoming. definitely coming back.

The only thing thing that our family was disappointed was that the pool was out of service. and not much of breakfast options.

I like that this was the only hotel with minimal Covid restrictions (aside from masks and social distancing). The location was convenient and the staff was very friendly; from the front the desk to the housekeeping. I will be staying at this hotel from now on since i frequent Henderson every other month. To the house keeper who lined up the plushies on our bed you deserve a raise!! It made my kids trip and they couldn’t stop talking about the kind gesture.

There isn’t anything that sticks out in my mind. Everything was great. I do wish the pancake machine worked but it did work 1 day out of the 3 mornings we were there.