Fayrouz Resort - by Jaz Hotel Group

Perfect in everything 😍 it was a magical stay hotel is so comfort, food is so good with different varieties everyday, facilities on beach. I was receiving a call from the reception daily to check that everything is going well .. it was really amazing 🤩

Very nice hotel with super friendly staff. Stayed there for 8 days and spent most of the time in the hotel which has several pools, access to the beach, and aqua park. The various teams were super welcoming and made sure we enjoyed every bit of our stay. Besides the great service, the place is very clean and the restaurant offers daily international varieties. Shout out for Basant from guest relations, Mahmoud the life guard and Mohamad Shams. You guys are just exceptional! Coming again so see you soon!

Wifi in room did not work even though we have made it as our one special request during booking to have a room with reasonable Wifi connectivity.

This resort is one of my favorite place in sharm el sheikh. staff are really polite and supportive, the cleanliness is at the top as always, also I feel safe and secure in the resort thanks to security team they are always alert. I would like to thank Mr. Hesham Ahmed at the reception and Mr, kareem at the beach bar and animation team Mr.bosha , Mr. stevn and Mr. Marwan

1-I had junior suite AC was old there was noses at night cooling is great, 2-old phone device in room was really hard to use it. 3-first 3 days house keeping forgot about towels and the shampoo was mixed with water. 4- animation supervisor was hard on his team and very harsh more than need which effect the team vibes and eventually effects the gusts vibes , need to improve the activity program to make it more challenging and competitive and use more reliable tools and ideas for the games

Excellent value for money. Great staff. Beautiful garden, clean rooms, good breakfast, perfect location and private beach. Free wifi. Very comfortable bed. Nice terrace. Loved this place We had an issue with AC, we reported it to a young lady at breakfast. The problem was solved in about 1 hour despite the job they had to do last like half an hour. Great job and next day the same lady followed up at breakfast. Great staff and service!

The pools were not heated in the end of November

Free entrance to Cleo Park, great beach location

The website & the reception did not tell us that we got free entrance to Cleo Park! When you check in to a hotel with 3 kids, I would think that the reception would tell us that we get free entrance to a water park! Also room #120, when we drained the water from taking a bath, the floor drain flooded the bathroom every time. Early in the morning there was no hot water for a bath. The glass doors to the porch did not properly lock.

fab beach front, and soft English music from the 60s 70s and 80s so nice. Easy entry into the sea with sandy bottom to walk on, need to pick your entrance point but no problem. lots of room to sit everywhere.

hard to find something to mown about

Staff, location and beach

Food quality, beach is too crowded as it serves two hotels and music is too loud and not suitable to the mood

The sandy beach with several coral reefs. Nice swimming pools and whirlpool Good food and in general good service Mr. Mahmoud El Eraky, housekeeping supervisor was so friendly and helped us immediately with roomservices and Mr. Mohamed Ibrahim of the Wadi restaurant is working so hard and had always a smile on his face and helped us Next to that the guy of the reception Hisam Ahmed is also very polite and helped with many things which makes our holiday an unforgettable stay at Fayrouz Resort

Bad service from outside bartender near the wadi restaurant. He refused to give us drinks even if i would pay for it.

I am compelled to bestow upon Fayrouz Resort an unequivocal rating of five stars, driven solely by the extraordinary contributions of its remarkable staff members. It is with great pleasure that I highlight the following exceptional individuals who have left an indelible mark on my experience: Ossama, the consummate head waiter, exudes an unparalleled work ethic that sets him apart as a veritable dynamo. His tireless dedication to ensuring the utmost satisfaction of every guest knows no bounds. Radiating an infectious sense of joy, he consistently goes above and beyond the call of duty, transcending the confines of his job description. His boundless energy, coupled with his innate warmth and exceptional communication skills, have redefined the very concept of diligence. Even amidst a challenging and demanding work environment, a feat that many might falter under, Ossama thrives and excels. His presence stands as a testament to his unwavering commitment to both Jaz and any prospective employer, ultimately serving as the driving force behind the company's continued success. Mahmoud Khamis, the esteemed executive sous chef, embodies an effervescent charm that brightens the culinary landscape of the Waadi restaurant. His indefatigable efforts in orchestrating delectable gastronomic offerings stand as a testament to his unyielding dedication. His team, collectively motivated by his leadership(together with head chef), labors tirelessly to deliver culinary delights that transcend mere sustenance. The meticulous attention to detail in crafting a diverse and tantalizing menu is a testament to Mahmoud Khamis's unwavering commitment to culinary excellence. Furthermore, I must pay tribute to Mahmoud, the vigilant security guard stationed at the rear entrance. Radiating an aura of amiability, he strikes an immediate chord with his affable demeanor. Our interactions were nothing short of enlightening and engaging, fostering a sense of camaraderie

The grounds are well kept and most of the staff are really friendly. Just a minute walk to the beach where you can sunbathe, swim and snorkel the nearby reef. The food buffet was pretty good and varied. The nearby city center is a 5-minute walk away.

My airconditioning wasn’t working, but it wasn’t a big issue as it wasn’t too hot this time of year. However, once my newly arrived neighbors turned on their airconditioning, there was a very disturbing sound in my room. Reception was quick to address the issue (by cutting the neighbors ac power lol), but ideally the airconditioning should be working properly without noise nuisance. Especially at a 4-star resort.