Meals and entertainment were International and diverse, we relished trying new things were not bored and had plenty of help from Abdo and Khaled el Fatah. (both cooks always happy too) Location was great for included sports and the beach area had amazing views and plenty of bars/loungers/food/music/toilets/animation/snorkelling/watersports and helpful Walid the beach master!! Disabled access was very good, loads of thought had been put into making it quite easy, room had wetroom, handles and plenty of supports loads of ramps so whole sports hotel accessible.

Food was nice but some did not have labels so not sure what it was and had to ask. Front hotel main entrance had no ramp, had to access through side door with help of staff, who were not always available. Taxi concession in lobby (which is technically not the hotel) was expensive, difficult to use, left us for a hour by side of road, would not take Egyptian money and dropped us at their "friends" shops.

We were very well received and we were allowed to check in before time👌. We just had a long flight, so we certainly appreciated that. The facilities were certainly okay. The restaurant was quite busy at times, but the staff could manage everything 👍. The food was varied, so okay.

Too bad we couldn't use the jacuzzi (out of service 😔). There is a very weak WiFi signal near the lobby and not in the room at all. This was a minus.

Stayed here for the close distance to Soho square for NYE. Plenty of variety in restaurants, clothes shops, shisha bars, entertainment facilities ( ex. cinema & ice skating) and convenience stores. Free and frequent shuttle bus to the other Concorde resort, stops at a location a 5 min walk from Soho square (10-15 walk otherwise). 29° pool. Not within earshot of a mosque (as a non-muslim it means I don't get woken up at 5am for no reason)

Breakfast catered for Russians/Egyptians, plenty to choose from though. Within earshot of the main road airport but won't keep you awake.

Considering this is a budget hotel, we were very impressed by the hotel and the facilities. The grounds are beautiful and reminded me of my stay at a luxury resort in Fiji. You really only see where it's budget when you go to the rooms and bathroom, which are a bit dated, but not nearly as bad as other budget hotels in Egypt! Would stay here again! Included breakfast was a huge buffet.

The rooms could use updating. They aren't horrible, just out dated. I was impressed that there is a hair dryer, though. As renovations would lead to price increases, I'd stay here again without renos :)

Friendly stuff Hadeel from reception. Asmaa from facilities

Construction work was On so early in the morning on the pool side. Instead of quite atmosphere No variety for breakfast Only juice or not good espresso

The sport facilities like gym - Squash - Horse riding & beach were fabulous

Staff needs more hospitality & customer service courses coz their engagement were down except few of them like Abu Taha in gym - Ahmed the restaurant supervisor- Tatiana Animation were very friendly & smiling assisting us all the nice

Everything, this place was pure heaven, we will be back again for sure, the staff are the nicest friendliest people I have ever met, our flight home didnt go ahead so we ended up back at the hotel, straight away the manager took my kids to get food/got us all drinks/went and found the babies arm bands and got us another room. AMAZING

He can practice multiple activities as it contains many swimming pools football court area. The room was clean with gardening and a swimming pool. The lobby was fascinating containing very comfortable chairs

The furniture in the room was little bit old and the chair is in the Balcony was little bit uncomfortable. The staff needs to be more outfitted.

I liked everything. Starting from the place. The room the staff. Receptionist pool guards security everyone is so helpful everyone is so friendly the place is amazing and perfect. I want to thank everyone for making my vacation perfect. It is definitely my favourite hotel in Sharm elsheikh and i recommend it for everyone. Single, couple, and families.

Nothing at all

The hotel is so clean and the staff is super friendly. Especially Mr Yasser ( the food manager) and Chef Amged. The beach is nice, you can see all kinds of corals and colored fish. I highly recommend visiting the hotel. AH.