Call for great rates
+1-833-728-20411,454 reviews
From
$95Boundary Road East, Mackay, 4740, Australia
Reservations:
+1-833-728-20411,454 reviews
1/81
From
$95Call for great rates
+1-833-728-2041Free parking
Pet Friendly
Outdoor swimming pool
Free wifi
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Welcome to Ibis Mackay, a 4-star hotel located at Boundary Rd East Mackay Airport, just 1.9mi away from the vibrant city center of Mackay, Queensland, Australia. This contemporary hotel offers a range of amenities such as free parking, pet-friendly accommodation, an outdoor swimming pool, complimentary WiFi, and a fitness center. With 1454 reviews, this hotel promises a comfortable stay for both business and leisure travelers alike.
Guests can start their day with a delicious breakfast offered by the hotel. The rooms feature modern interiors with air conditioning, free toiletries, soundproofing, and private bathrooms. The hotel also offers ocean and garden views, creating a serene and picturesque environment for guests to relax and enjoy their stay. With kid-friendly buffet options and kids' meals available for an additional charge, the hotel is well-suited for families as well.
The Ibis Mackay hotel offers convenience and comfort, making it a great choice for your next trip to Mackay. Whether you're looking to explore the city or simply unwind by the beach, this hotel caters to all your needs.
In addition to its comfortable accommodations and convenient location, Ibis Mackay hotel offers guests the perfect place to unwind with its inviting outdoor swimming pool. The pool, available year-round, features a heated setting for a relaxing swim. Please note that the pool area is exclusively for adults, ensuring a peaceful and tranquil environment for our guests to enjoy. Whether you want to start your morning with a refreshing dip or simply bask in the sun, the pool is an ideal spot to kick back and rejuvenate during your stay.
When it's time to dine, guests can savor a delightful culinary experience at the hotel's on-site restaurant, Turbarlence. With a family-friendly and modern ambiance, this restaurant is the perfect setting for a leisurely meal with loved ones. While specific cuisines were not listed, guests can expect a diverse menu that caters to various tastes. Whether you're in the mood for a hearty breakfast, a satisfying lunch, or a delectable dinner, Turbarlence is sure to tantalize your taste buds with its array of culinary delights. With its inviting setting and delicious food options, Turbarlence is a great place to indulge in a memorable dining experience.
For the convenience of our guests, Ibis Mackay hotel accepts various payment methods, including American Express, Diners Club, Mastercard, Visa, JCB, Eftpos, and UnionPay. Cash payments are also accepted, providing flexibility for our guests' preferred payment options. This added convenience ensures that guests can settle their bills with ease, allowing them to focus on making the most of their time in beautiful Mackay.
Closest airports
Mackay Mo
0.4miGreat Barrier Reef Airport
58.5miProserpine Airport
62.2miFree parking
Pet Friendly
Outdoor swimming pool
Free wifi
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Wheelchair accessible
Business center
Upper floors accessible by elevator
Air purifiers
Free toiletries
Soundproof
Private Bathroom
Parking On Site
Superior Twin Room
2 Twin Beds
185 sqft
Garden view
Private Bathroom
Flat-screen TV
Refrigerator
+
Experience a comfortable stay with a stunning ocean or garden view in our Superior Twin Room, featuring air conditioning, soundproofing, and free toiletries. This 183 sqft room is perfect for 2 adults and 1 child, with twin beds and easy elevator access to upper floors.
Standard King Room
1 King Size Bed
185 sqft
Garden view
City view
Private Bathroom
Flat-screen TV
+
Experience comfort and luxury in our Standard King Room with a spacious 183 sqft, king-size bed, stunning ocean and garden views, air conditioning, soundproofing, and free toiletries, all designed for a peaceful and rejuvenating stay for 2 adults and 1 child.
Disability Accessible Room
260 sqft
Private Bathroom
Flat-screen TV
Refrigerator
Air conditioning
Discover our spacious Disability Accessible Double Room, featuring 258 sqft of modern comfort. Enjoy soundproofing, air conditioning, and a private bathroom with free toiletries. Ideal for 2 adults seeking a comfortable and convenient stay.
Executive Queen Room High Floor
1 Queen Size Bed
185 sqft
Garden view
City view
Private Bathroom
Flat-screen TV
+
Experience luxury and comfort in our Executive Queen Room on a high floor, with a stunning ocean and garden view. Enjoy a soundproof private bathroom, air purifiers, and free toiletries for a relaxing stay.
Standard Queen Room
1 Queen Size Bed
185 sqft
Garden view
City view
Private Bathroom
Flat-screen TV
+
"Relax in our cozy Standard Queen Room with an ocean or garden view, equipped with air purifiers and soundproofing for a peaceful stay, and enjoy free toiletries in the private bathroom. Perfect for 2 adults and 1 child."
8.2
1,454 reviewsFrom
$95Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇦🇺
Chelyce
8.2
8.2
Very clean and comfy room, all things necessary in the room were working and clean. Room service was quick and efficient and the garlic bread was very tasty! Having had a delayed flight and not getting in until late it was fantastic that they offered a 24/7 room service menu.
The TV unit did look a little unstable and at one point when I pressed the side of the unit accidentally as I walked past I did have to reposition the piece and push it back to where it belonged, not a huge deal, but may be worth checking to see if it needs replacing - I didn't mention to staff at the time as when I got up in the morning I was in a rush and had completely forgotten thanks to the comfy bed!
🇦🇺
Louise
10
10
Loved every part about this hotel booking, the room was fantastic, the location was terrific for us, it was priced very well, the bed was the most comfortable bed I've ever slept in, the staff could not have been more helpful, the check in and check out process was seamless, the free parking was fantastic, the room service dinner was wonderful after a overseas flight and a long drive, can not fault this hotel or the staff.
Absolutely nothing, was the closest to perfection booking we've ever had, can not recommend highly enough.
🇦🇺
Deb
10
10
Oh my gosh, from the moment I walked in I felt so welcome, this trip was an emergency one for surgery and every member of the staff went above and beyond to make sure I was comfortable and had everything I needed. The standout was John on the front desk (I hope I have the name correct) I will definitely be back in a different capacity next time :)
Honestly not a thing, it truly was a most comfortable stay, thank you everyone for your help and support.
🇦🇺
Tahae
9.1
9.1
The location is literally across from the airport (closer than the airport car park). Despite this, it was very quiet with no noise from planes leaving/arriving. The room was small but new/renovated with most amenities required - bed/ high and low pillows/ extra blanket/ ironing board/ closet/ standard pot and coffee/tea. Bathroom was small but clean with towels/ shampoo/ body wash. Parking is not covered but free and secure behind boom gates (open with hotel card key).
Most of the room was very clean, but certain areas such as the inner bedside table must have been missed (had a thin layer of dust). No soap or other disposable amenities like toothbrush/slippers etc (but also not requested so unknown if available).
🇦🇺
Gotroppo
9.1
9.1
Quiet rooms (despite being adjacent to the airport), comfortable beds, convenient location (for me) - probably still the most cost effective stay in Mackay. The rooms are "economical" with their sizing - these aren't rooms you lounge around in - although there are communal spaces elsewhere in the hotel.
The pool is currently out of action - which wasn't an issue for me, but others might want to know that. Only concern was a customer facing staff member who was clearly suffering from a cold - without a mask and coughing - not a great look with COVID still lingering.
🇦🇺
Lisa
8.2
8.2
1.Eggs Benny was delicious and a good size and presentation. 2. Reception staff are always lovely. We've stayed here a few times. 3. Rooms are very well presented, I like that and the cleanliness.
1. There was no flat pillow as promised on the sign in the room so my head was uncomfortable. 2. Added to this, the bed mattress is too soft for my back, so I woke with a very sore back and didn't sleep very well. My partner thought the same thing last time we stayed here. 3. I'm a light sleeper & couldn't turn the air con down to a quiet mode, so I had to turn it off. 4. No milk provided, which is something thats always provided in motels. So for me I couldn't drink the coffee I crave in the morning as I have it white. 5. Hot chocolate downstairs was average in taste. Could hardly taste the chocolate
🇦🇺
Mario
9.1
9.1
Right next to the airport, with plenty of parking for the rental we had and easy pick up and drop off .Compact but comfortable room well insulated from all noise outside. Great bar with indoor and outdoor seating and nice restaurant although only adequate but not a large selection on menu to select from. Easy drive into town with 2 good social clubs even closer.
No shelves or drawers to put clothes away in so had to leave all in our suitcase and minimal hanging space. Very small shower in the bathroom could be a problem for some. Could not adjust the temp. higher on the air cond which was set at a low 21 so we had to turn it off at night.
🇦🇺
Eloise
10
10
Staff at reception was super helpful with all my enquiries. Assisted with last minute repairs to my luggage. Assisted with posting items that I was unable to post earlier. Extremely helpful older lady.
I needed a small sewing kit for a repair. Not really a complaint but it might be a consideration to have smaller kits that can be provided from reception if needed. Also nail manicure kits, shaving kit, bainaids, postage stamps or satchels that could be purchased through reception as required would be really useful as the airport in Mackay has limited supplies.
🇦🇺
Mathew
8.2
8.2
Reception Staff were wonderful. Good tidy room. Clean restaurant. Great stay really just small improvements needed.
Breakfast and coffee could be better. Bacon was cold and coffee was terrible. More pastries needed. And the bar staff at night really didn't want to help nor cater to a sweet tooth. Shower needed descale clean. Seat cushion has a iron burn. No TV in room and didn't operate.
🇦🇺
Michelle
9.1
9.1
Staff were extremely obliging, friendly and efficient. Room was small but clean, quiet and comfortable with everything you need. Breakfast was DELICIOUS. Whilst not in town, location was convenient being just a few steps from airport terminal, hire cars etc and it is not a long drive into town. As we had a function on the south side of Mackay, it was perfect for us.
Not much not to like. It is not in town centre but that was no bother for us.
Airports
Mackay Mo
0.4miGreat Barrier Reef Airport
58.5miProserpine Airport
62.2miAirports
Mackay Mo
0.4miGreat Barrier Reef Airport
58.5miProserpine Airport
62.2miTurbarlence
Cuisines
0Ambiances
Family Friendly•ModernLocation
OutdoorFeatures
HeatedAge restrictions
Adults onlyAvailability
All seasonFree parking
Pet Friendly
Outdoor swimming pool
Free wifi
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
Garden
Wheelchair accessible
Business center
Upper floors accessible by elevator
Air purifiers
Free toiletries
Soundproof
Private Bathroom
Parking On Site
Accessibility
Entire unit wheelchair accessible
Lowered sink
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Visual aids (Braille)
Wheelchair accessible
Activities
Live sports events (broadcast)
Ping-pong
Pool table
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Interconnecting room(s) available
Ironing facilities
Laptop size safe
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Flat-screen TV
iPod dock
Radio
Telephone
TV
Video
Outdoors
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness
Fitness center
Outdoor swimming pool
Transportation
Car rental
Public transit tickets
View
City view
Garden view
From
$95Check-in
From 14:00
Check-out
Until 10:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
American Express,
JCB,
Diners Club,
Visa,
Mastercard,
Cash only,
Eftpos,
UnionPay
This property accepts cash.
What's the check-in and check-out schedule at Ibis Mackay?
Your reservation at Ibis Mackay includes a check-in time of 02:00 PM and a check-out time of 10:00 AM.
Is free parking available at Ibis Mackay?
Yes, there is free on-site public parking available at the Ibis Mackay hotel, and no reservation is required.
What are the rates at Ibis Mackay?
For stays at Ibis Mackay, prices generally start at $95. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What are the room types available at Ibis Mackay?
The hotel offers Superior Twin Rooms, Standard King Rooms, Disability Accessible Rooms, Executive Queen Rooms on the high floor, and Standard Queen Rooms. All rooms are non-smoking and accommodating for either 2 adults and 1 child or 2 adults only, with bed sizes including Twin, King, and Queen. Room sizes range from 183 to 258 sqft.
What is there to do in Ibis Mackay?
Guests at the hotel can enjoy a variety of leisure amenities. They can relax and socialize at the outdoor swimming pool, which is open year-round and heated. Families can also take advantage of the kid-friendly buffet and kids' meals at the restaurant, Turbarlence, which has a family-friendly and modern ambiance. For guests who want to stay active, there is a fitness center available. Additionally, the hotel offers a sun deck and terrace with ocean views, as well as beach chairs/loungers for those who want to soak up the sun. The hotel also provides 24-hour front desk service for convenience. With these amenities, guests can make the most of their time at the Ibis Mackay.
Can guests use a pool at Ibis Mackay?
The hotel offers an outdoor pool which is available all year round. The pool is heated and has an age restriction for adults only.
Does Ibis Mackay feature its own restaurants?
The hotel offers an on-site restaurant called Turbarlence, which provides a family-friendly and modern ambiance. The cuisine type for the restaurant is not specified.
Are both cash and credit cards valid payment options at Ibis Mackay?
Yes, both cash and credit cards are valid payment options at Ibis Mackay. They accept cash as well as various major credit cards including American Express, Diners Club, Mastercard, Visa, JCB, Eftpos, and UnionPay.
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