Arsi Enfi City Beach Hotel

We are staying at this hotel for the 4th time. Great location, close to the downtown - 25 min walking, the beach is just across the road, clean pool, friendly stuff, good choice of fresh and tasty meals - never had any problems, local alcohol for free. Perfect value for money during a low season

The location.

cockroaches in the room! Food was usualy cold, and no microwave to warm it up, but the taste was ok.

Clean rooms Didn’t use the facilities so no reviews on them

Lifts not fully working during my stay Was on top floor so was a pain

The food had a huge variety, also delicious and the concept behind the all inclusive was well thought, but with some quality issues. (Speakers crackles, pool schedule was short) The shows were entertaining and enjoyable to see. The staff were kind and helpful every time. So kudos to all of them who work there! 🙏

When we arrived a disappointed guest arrived complaining about the room's door lock. When the receptionist took us to our room, which was kindly offered by the hotel (Thank you for the gesture!) with a view to the sea the door couldn't be opened because of the broken lock. (The receptionist tried his best to comfort us, but the manager gave us another room) So we got another room, but not as described in our booking, where it was explicitly mentioned that the view is facing towards the mountains and the pool, this was visible only from the room entrance, but not from the window. All respect to the local culture and beliefs but the door had no aspect of being soundproofed, so every morning at 04.50 we had a clear hearing from the nextdoor mosque where they daily do their praying. So we got up and barely could fall back to sleep. The toilet constantly had sewer smell so it was a challenging going in.

Unfriendly staff, Same meals and deserts, miniature single use cups for drinks in the bar. Not enough space in the dinning area for all the guests. Short working hours for pool and the bar. A couple of cockroaches here and there.

they sell remote control from air conditioner at the reception. I was there in January, too cold without AC, had to purchase remote control for 18$ (3$ per day)

Location

Complained about the food, saying that it wasn't right. After paying £150 upgrade. Reply was, well, i eat it. Me and my mum are currently ill with Salmonella. Me and my mum are disabled and they put us on the second floor. Lift kept breaking, so we were ever stuck downstairs or unable to go out of the room till fixed. Staff struggled to understand basic eanglish. Took 3 days to speak to the manager. Beds you could feel the springs.

nothing

We arrived there at 8 p.m., but wait ~40 minutes for the check in. The room was much less and in a poor condition. There are so noisy (very poor sound isolation) and smelled of canalization inside a room. Another words, if you want to crap your days off go to them! Awful!!

The behavior of the hotel reception was very awful.

The hotel did not have shampoo, slippers, kettle, or even water. The room lamp was burnt and poorly cleaned

nothing staff were very rude and abrupt