Raya Heritage - SHA Plus

Hotel was beautiful. As soon as you enter the lobby you are greeted with views of the river, the decor is wonderfully calming and in keeping with the natural surroundings. There is such an amazing atmosphere to the hotel and the smell of jasmine in the walkways around the hotel to the rooms is wonderful. Beautiful setting on the river. Fabulous view from our room, we were on the second floor, river view room, I believe and had a view of the river through trees, which made it feel like a treehouse which was really unique, the sofa area on the balcony with an outside tea making station and mini bar was wonderful all with the sound of exotic birds, simply amazing. The rooms/bathrooms are gorgeous with every amenity you could want and more from a 5 star hotel. We requested adjoining rooms as we were travelling with our two teenage kids, which we got. Between the two rooms we had plenty of space. The staff were extremely welcoming and helpful and in true Thai tradition, so friendly. Breakfast was simple but delicious, the a la carte menu made for a nice change from buffets and the room service food which we ordered once during our stay was fantastic. Absolutely impeccable hotel. Would stay again without question. Highly recommend. 5 star plus.

It is set slightly away from Chiang Mai centre so you can't really walk anywhere from hotel. However, reception will organise taxis and there was a free transfer to the sister hotel which is located more centrally. Having said that, we used Bolt taxis whilst we were there and they were great and really cheap. But in rush house it can take 20 minutes to the centre. We were travelling north and south of Chiang Mai on excursions so for us, after a crazy few days in Bangkok and our activity filled days, the relaxing atmosphere at the hotel was just what we were looking for.

Stayed here for three nights - overall extraordinary experience. It's a perfect getaway if you want to stay away from the crowd in Chiang Mai. As small as the hotel gets, you can still stay at the property for two entire days without thinking to leave. Although it was really pricey for New Year's eve, the hotel prepared a fancy night dinner + outdoor party + fireworks for every guests who want to be part of it, for free. Staffs are of course friendly. The place is well maintained and with good taste - got lots of photo taken.

Pricey but understandable as it's New Year; Restaurant is good but could always be better; for example the food presentation is great but flavors need to be more blended in.

Friendly and helpful staff. Spacious and beautifully decorated room. Lovely spa treatment. Delicious food for breakfast at the restaurant. Shuttle bus to the old city available. Tranquil setting. Massage chair in airport van. Has gym, pool, spa etc Room had everything you need including mosquito repellent. Provide firmer pillows as needed.

some suggestions for improvements… increase frequency of shuttle bus, at least have an earlier one. less ice in drinks especially in the bar. It takes around 20 minutes by shuttle bus to the old city, some folk may prefer to be more centrally located. However, this hotel gives you the peaceful setting.

Exceptional in every way. There is a simple grace, a quiet beauty, and a philosophical way of living that makes this property truly stand out above the rest. From the handwritten note and genuine greetings of the GM Naphat and team, to the knowledgeable and unassuming service, this sanctuary is an experience not to be missed. Our Rin Terrace suite was a perfect harmonious balance of history and modernity, luxury and simplicity- quite possibly one of my most favorite accommodations yet. Leena at the front desk went above and beyond to consider our every whim for our excursions, she was phenomenal. The restaurant should probably be accoladed considering the inventiveness of natural ingredients, the extensiveness of offering, attentiveness of the staff, and presentation. There is a bar and tea room, both open to the river view and a perfect respite for our late afternoons, before dinner. The spa staff did a phenomenal job with my massage, and we even had a quiet dip and cocktails by the pool. There is a curated artisan shop next to the entrance full of original, hand-made works of art. I picked up a few gorgeous pieces of jewelry to remember my time here. Thank you for having us.

- I really liked the indoor/outdoor concept of the hotel - clean and neat - wonderful very respectful and accommodating staff

- I guess it's expected but my wife got scared by the bugs in the outdoors areas of the room - The house being built on the other side of the river is a bit noisy

the design and attention to detail is hands down one of the best, I’ve ever experienced. the gardens and natural surroundings were stunning. Staff friendly and helpful, food amazing and cocktails on point!

the calm atmosphere and consideration to nature and design

Loved everything about this resort. Our stay will be memorable. The resort is beautiful, peaceful, the service was spectacular. Everyone went above and beyond to attend to us, answer all our questions, and always greeted us with a smile. Definitely rate it a 10+

Transportations and tours were expensive.

Staff so helpful. They genuinely wanted to please. Room 3rd floor high ceilings mix contemporary and local - do relaxing.

1st floor bar and 2nd floor team rooms had to go searching for the staff. But when it arrived service excellent.

great staff, delicious breakfast, spacious and clean rooms, very convenient shuttle (taxis to city centre also available at very low prices)

the pool area is not very welcoming - only 6 chairs, untidy at times

The whole style of the hotel, the beautiful terrace from bedroom, comfortable bed, food was amazing.

Thought the bar was too dark, we would have spend longer there if lighting better.