Hotel Steinbock Pontresina

I liked that we could use the steam rooms as part of your overnight with no additional charge. The breakfast had a lot of options. The breads were incredible. The place was very clean.

We had a nice size room. However, I thought the window view would be an inside courtyard. It was of someone else’s house with hanging laundry. Next time I would ask about specifics of room location but all OK since we had only 1 overnight. However, it was a great place to stay. The downstairs area had interesting furnishings.

The spa was incredible, a very nice addition to staying in the smaller sister hotel. The hotel is beautiful and in a brilliant location. Also staying more than 2 nights meant we could get free mountain passes for ski lifts etc. Also we were given a packet of chocolate on leaving the hotel. Lovely thoughtful touches.

Room 31 had beams and a small step by the bed which made it highly likely to bang your head or trip. We discussed this with the staff and changed rooms. We are very grateful for this help and support from them.

The hotel has a charming, traditional atmosphere though has obviously been refurbished and looked after. The breakfast choice was excellent. We ate dinner here which delicious and good value. The spa was super clean, light and welcoming with a fairly large swimming pool and well laid out spa area. Their are walks from the hotel or the hotel will take you down to the train station (a fifteen minute walk) from where you can catch a train to destinations along the Bernina line.

Everything! This family hotel is fantastic. The staff are lovely and very accommodating. The service was highly personalised. Breakfast was tasty. The rooms were nice, clean, and cosy. The spa facilities of the neighbouring Walther Hotel were lovely. They even provided a dog bed, bowls, and treats. I very much recommend staying here.

Everything was great!

The interior design in all the public areas were really nice and clean and cozy. The restaurant serves very good food with good quality meat and fish. The staff was very friendly but still very professional. We had a great stay and would love to come back!

It would have been nice with a little kettle in the room to be able to make tea or instant coffee. The pillows in the beds were very flat and didn’t offer much support and were quite uncomfortable. All the rest was perfect!

I really enjoyed the beauty of the rooms I was in. I love the timber used throughout the room. Breakfast was fabulous - enjoyed the huge range of breads and fresh produce. It was fun to use the pool, spa and saunas.

I liked everything. Pool change area - It might be a good addition to have a water extraction spinner for wet swimming costumes.

the standard of food overall was high both for breakfast and evening meal.The staff were all very friendly and helpful. We cannot comment on spa facilities as we did not use them.The room was very comfortable

There is no lift although we were aware of that when booking

The property was beautiful and the staff was very kind and helpful. We enjoyed use of the spa. The breakfast was fantastic.

Aa everything is in Switzerland, it is very expensive. The Trattoria restaurant was just ok.

It is our second time in this lovely hotel. It will be our first choice in this area if we come again. They have good quality kids size one time use slippers, which surprises me a bit. Beds are so comfortable and the restaurant is also very good. The free pick up service from train station is also so convenient.

Nothing

We stayed here before in winter and returned for a summer visit. The food was great, the staff were great and the spa is great. The Steinbock has a really cozy feel and we'll be back!

The room could have been slightly bigger, but it was beautiful and clean, so I won't grumble!