Domaine Des Remparts Hotel & Spa

Everything was incredible at this fantastic little find. Really did not what to expect but from the moment we came, we were greeted by an incredibly warm welcome, followed by some complimentary Moroccon tea and home made biscuits (which were so nice!). Our room - WOW. It had a fireplace, beautifully decorated - everything was just so lovely. Breakfast was incredible every single day, so much food and it was super tasty. One of the nights we came back a little late and Oualid kindly came and lit our fire for us - really appreciated that, thank you! Also recommend the hammam and spa - it was a great experience.

Nothing at all! Everything was just so good and honestly, I always look out for things to comment on.

Everything ! Look no where else. Felt home , the people are what life is . My people! Love everything. Met the owner as well, very good man . Leading the people, allow them to be , they work with pleasure, one big family, connected and strong . They touched everything in me , I have no words to describe the emotions i felt ! Forever ill be grateful . And oscar the cat , its like the king that makes everything so much more special.

If you don’t like, you are the problem.

We loved our 5 days (30 Dec.- 4 Jan)! We are lucky to travel often with our family and compare. The hotel is very beautiful , not too big and provides a personalised service. The staff was ultra friendly and attentive. They try to make each of their guests feel as Kings and this was more than successful as far as we were concerned. On New Year's Eve, there was a DJ, and 2 local bands. Wonderful ambiance in a very family atmosphere. By the way, the charismatic owner and his family were also there. It was now our fourth time in Marrakesh in the last 3 years and next time we will certainly book again!

Nothing.

Very comfortable and clean. Breakfast was amazing with great selections. Food was fantastically presented. Free shuttle offered at various times into Marrakesh centre. Great option having both the heated and non-heated pools. Great place for a relaxing few nights. Staff were so friendly and accommodating.

There is a resident cat that is allowed to wonder at its own leisure. Wasn’t the most pleasing when he’d jump in under your table at dinner time and roam in and out of your legs. Not an issue if you don’t mind cats.

Everything! It is a haven of peace after the hustle and bustle of the Medina. The staff are all friendly, polite, and on hand at all times to help/chat. The breakfast is amazing. No buffet; table service, in the garden, which is so relaxing. The room is magnificent, with its own little piece of private garden, and only a couple of steps to the beautiful pools, one of which is heated. We ate dinner in the restaurant a couple of times, which is also first-class.

I only have one small complaint: the quilt/duvet on the bed needs to be better quality as it was like a ton weight. Also the pillows are hard due to the filling. Renew/revise these two things and everything will be perfect!

This hotel is wonderful. The pool and surrounding garden is so beautiful and tranquil to relax in. The staff were incredibly helpful and service was excellent but not at all overbearing. Breakfast was such a treat every morning. The food at the pool side grill was really good too. Rooms very spacious and comfortable and the hotel is very stylish. Location was perfect to relax in but also easily accessible to town on free shuttle bus (and easy to get a taxi back if returning later at night). Very excited to book another stay here in future!

Free shuttle bus is small (6 seater) so we did have one evening the 4 of us couldn’t travel at the exact time we wanted as spaces were already taken. Also it doesn’t return to hotel late in the evening so had to get taxis back after dinner. But this is really stretching to find a negative in the whole experience!

This is a little sanctuary in Marrakesh. The cozy resort and SPA is a gem hidden in the beautiful city of Marrakesh. The new management literally made miracles turning this place into a heaven for travelers looking for a unique experience in Morocco. The design, ambient, facilities and above all the Team running this place are above and beyond. My family and kids made a great memories in this place and will be always in our memories for the first visit to Morocco. We booking the two bedroom villa, and it was perfectly designed. Cleaning and refreshing the villa was on daily basis and with high quality. Any maintenance request was answered immediately. The compact design of the resort brought a family and friendly spirit to each corner of it. From the pool side to the SPA and the lobby and beautiful gardens surrounding the place. The staff was incredible. Shaima, at the reception who welcomed us on arrival was helpful, kind and above all friendly with beautiful smile and personality. This is something we continued to see along our stay from every member of the staff. Mohamed, Said and the Chef made this trip a great experience. Thank you Domain team .

Nothing

The staff was simply amazing! They went to extreme lengths to satisfy all our wishes. We were very well received by a nice and friendly lady at the reception. The barman and the guys at the pool were always bringing us fresh towels when we neeeded them, and were always helping us moving the sun shade around so we would stay in the sun, as that was our wish. The restaurant was very nice with a good selection of well cooked meat and fish dishes. My friend got ill and they called a doctor to the hotel at 2 AM and they even went to the pharmacy for us and brought us the medication when we were having our breakfast. The spa experince was great. The ladies there gave me 4 massages during our 10 day stay and I was really relaxed. I even did Morrocan Hamman in the last day: very, very good! I will stay there again for sure.

Spacious rooms, excellent housekeeping. Pool area very relaxing. Nice food. Great Breakfast! Amazing desserts. Check-in and check-out went smoothly.

The staff was always in a hurry, running around in the restaurant (not at the pool). When you're dining it feels a bit stressed. Biggest downside: The staff made a mistake with our reservation in the restaurant and thus we were asked to move to another table. Not a problem but felt like we were less important. Not a great feeling. Lastly, there was a ticket booked on our room that was clearly not ours. Different room number and signature- so make sure to check carefully during check-out.

The staff at the hotel were exceptional. Very attentive and friendly. The room was beautiful with its own private terrace. The food in the restaurants both at Lunchtime and dinner were amazing. The breakfast selection was plentiful, very tasty, fresh, and definitely homemade. The location was tranquil. Sounds of birds and one felt a connection with nature. The grounds were filled with flowers and plants and smelled great. There was also a very friendly hotel cat! 🙂

My only criticism is that at times, it was hit or miss getting the room telephone service answered on your first try, but this is not a deal breaker as once you got through the service was exceptional.