Riad Eloise

Great, authentic experience. What stood out was the great hospitality the staff Provided us. Special shoutout to Abdel who went above and beyond the call of duty. The owner should be glad that he is working there! Moreover, the owner, Alain, Provided us Great tips for the city. We will come back.

Absolutely fantastic wee Riad. Alain was a charming helpful host and Abdel was a credit to the hotel. Everything we needed they helped us with - including early breakfast before our trip to the mountains. The dinner we had when we arrived was really tasty, a bit expensive but worth it for the convenience of arriving late. I would highly recommend this hotel.

The water pressure and temp at times could leave things to be desired but they are in the middle of the drought so probably the same everywhere. If you are a light sleeper bring earplugs - the riad is right in the centre (which is amazing) and near a mosque so you there will be some noise during the night and you will hear the call to prayer early in the morning. Didn't bother us as we sleep like logs.

The Riad Eloise is a beautiful hotel located a short walk away from all of the museums and resteraunts in the old part of Marrakech close to the medina centre. Me and my partner thoroughly enjoyed staying in this hotel for a week, the experience was very personal and the hosts and staff were friendly and polite. A special mention needs to be given to Abdel, who was our host throughout the holiday working all hours due to absence of other hosts. Despite this the service offered was second to none, he would always give us good recommendations and went the extra mile to help us with bookings, maps etc. The breakfast served is good and the hotel is very clean with all the amenities you need. Despite there being an earthquake during our stay we still managed to enjoy everything that was previously planned, it did not stop us from doing any activity nor exploring the city (damage is mainly in high Atlas Mountains). Although there is minimal damage in the median area it is nothing to be concerned about so don’t let this change your decision to go to Marrakesh, especially as the locals and hotels rely heavily on tourism for their income. Overall I highly recommend staying in the Riad Eloise, a hidden gem that takes you to a relaxing escape away from the hustle and bustle of the city!

We recently had the most extraordinary stay at Riad Eloise. From the moment we arrived, we was greeted with exceptional warmth and hospitality by Alain and his wife, Abdul Rahim, and the entire team. Their attention to detail and genuine care for every guest truly set this experience apart. The Riad's ambiance was enchanting, a perfect blend of traditional Moroccan design and modern comforts. Alain's recommendations for local attractions and restaurants were spot-on, making our stay even more memorable. Abdul Rahim's impeccable service and friendly demeanor made us feel like a cherished guest throughout our time there. The entire team's dedication to ensuring our comfort and satisfaction was evident in every interaction. Without a doubt, Riad Eloise is a testament to the art of hospitality, and we can't wait to return for another unforgettable stay.

Our stay at this charming oasis in Marrakech was nothing short of exceptional. Alan, our gracious host, truly went above and beyond to ensure that our experience was unforgettable. From the moment we arrived Iit's like stepping into a cozy labyrinth of Moroccan beauty. The Riad boasts stunning views, with its rooftop terrace offering a picturesque glimpse of the city's skyline. Each room has its unique charm and character. Each morning, we were treated to a delciious spread of Moroccan delicacies, fresh juices and sauces. Alan's hospitality was unparalleled. He provided us with a map and valuable recommendations, helping us navigate the vibrant streets of Marrakech. His willingness to assist with organizing trips and excursions, and even arranging transportation to and from the airport, made our stay all the more convenient and stress-free. We were a group of five, staying in two rooms, and the Riad accommodated us perfectly. The plunge pool was a refreshing oasis, impeccably clean and inviting after a day of exploration. The Riad's location in a residential area ensured our safety, even during nighttime walks. The locals were always eager to guide us and lend a helping hand when needed, making us feel truly welcome in Marrakech. The Riad's proximity to a tourist point for cabs and excursions was a bonus, just a short 5-minute walk away. Additionally, one of the entrances to the medina was less than a 15-minute stroll from the Riad, making it incredibly convenient for exploring this historic part of the city. Even transportation to and from the airport was a breeze, thanks to the Riad's ability to arrange affordable transfers. There is Abdul who covers the night shifts who opens and lets you in the Riad and is very helpful. In summary, our stay at this Riad was an amazing experience, and we owe much of it to Alan and the team's warm hospitality. Thank you!

We had a very good time in this Riad. We got a lot of good advices, the people working there are very nice and helpful. Breakfast was good organised and very tasteful, with some explainations on what we were served and the company of the cat. The room was not big but big enough, very well decorated and very comfortable. A little minus for the door of the nathroom which didn't open completely. Wifi works nicely. The small pool in the middle court is very nice for a little bathing at the end of the day. The Riad is insinde the Medina, so be aware that it can be loud in the evening. We didn't feel insecure at any moment and enjoyed the stay at the Riad Eloise very much!! I didn't take a lot of fotos because I take more videos.

The breakfast was delicious. Very fresh and lovely fresh bread, bakery and cakes. The manager Abdel was so helpful and kind. The riad was beautifully and authentically decorated. The room was lovely with a huge bed and a good shower. My daughter and I felt very safe and looked after.

The description on booking.com was inaccurate in two small details. It said the Koutoubia mosque was 100 metres away when it was half an hour's walk, and that the Jemma el Fna was 10 minutes away when it was 20 minutes. I think this was Booking.com's fault as Expedia had the correct distances. We did realise this before we arrived so it didn't impact our enjoyment at all. This is comment for Booking.com and not a criticism of the Riad or Abdel.

Quite convenient location about 5 min walk from Place Riad Laarous (where you can catch taxis). Abdel was extremely courteous and kind - there was a problem with the water in my room, and he came in and tried to fix it, and made other arrangements when he couldn’t fix it. Alain was also a great host and got the problem fixed asap. I always got a friendly welcome home whenever I returned from my outings, which was so nice!

Though it was out of Alain’s control, I did have to shower in a different (vacant) room one night because there was a problem with the hot water in my room. Otherwise, everything about the service, cleanliness, etc. was perfect.

The Riad was so beautiful and comfortable! the tile work everywhere is gorgeous and the rooftop terrace overlooks the city—breakfast on the terrace was a wonderful experience. the staff were super helpful! they provided maps with details on how to get around the Medina and were very accommodating. we ordered the dinner for our first evening and it was excellent—lemon and olive tajine and couscous. The Riad is inside the Medina with a short walk to restaurants and shopping. It was also very safe for my 23 year old daughter and me walking around on our own.

A hidden gem located behind a golden door at the end of an alley way. Don’t let that put you off, what lies beneath is exquisite and the staff couldn’t do enough for you. The welcome mint tea and cookies as well as the breakfast was a beautiful touch - everything homemade! The owner even organised a Birthday package to offer my mum with for her 70th.

The only comment I’d need to make here is that there’s no disability access for anyone with mobility issues. A fair few stairs - but if I didn’t say that I’d have nothing to say. This place is a 10!