JR-East Hotel Mets Akihabara

The large size room and bathroom were well worth the price to ensure a comfortable stay.

The "station-side" room didn't mean a view of the station. It meant the bedroom was closest to the hallway and bathroom was on exterior side of hotel. We had frosted glass windows in the toilet and bathroom, so no view but plenty of light. To block out the early sunrise you need to close the blind over the bathroom window in the bedroom and shut sliding door for the toilet.

The hotel was very convenient for traveling around Tokyo. Being located next to the Akihabara station makes it easy after a long day of walking around and seeing sites.

The train station side doesn’t offer a view and it’s all fogged glass. Which I already knew when booking but it did feel a little claustrophobic at times since I was unable to open a window.

The hotel is very conveniently next to a big subway station that allows easy accessibility to anywhere. The hotel is pretty new however the size of the room was challenging for 2 people, there was not enough counter space to put anything on nor enough floor space to open your luggage. Although the bathroom and shower were a decent size. I appreciated that the hotel had washing machine services but they were always occupied and because the hotel does not remove unattended clothes, hotel guests often left their clothes in washing machines and inconvenienced us. There is a restaurant called Jonathan's attached to hotel and it has great breakfast buffet (no need to buy buffet pass at hotel, it's same price if you pay directly at restaurant)

For the price and quality of the hotel, I'd expect the staff to speak basic English, instead we had to communicate via their tablets. The check in and out process is a little annoying on their virtual machines as it was giving us error messages. The hotel should change the time permitted to keep clothing in the washing machine to less than 10 minutes and not 30minutes, many guests took advantage of this and left their clothes in the washer even though there was a long queue to use it. There are also only 3 washers that also dry in the same machine, however barely dry - we had to finish drying in our hotel room.

Check-in was streamlined and fairly simple. The check in is no-contact and a clerk will do a live call from a screen in from of you. For foreigners, after providing/scanning hotel passports, they'll confirm your period of stay, go over the provided amenities, and then print out your room key cards and room number on a separate receipt. The room was very spacious and the TV was displaying I all the information needed for hotel and beyond. The information was super useful for foreign visitors. The bathroom was also very clean and the bath itself was well made. Despite being in the middle of the city, it was a really quiet and enjoyable stay. Location was supremely good with how close the station was, convenience store right next to floor one elevator, Johnny's next to the hotel on floor two, and being literally at the heart of Akihabara. You will enjoy Akihabara and Tokyo overall staying here.

The room cleaning is everyday which we did not know and it will actively keep you from getting to your room midday. If there was an option to avoid cleaning during our stay, the info was not easily provided. No signs for the door to avoid interuption which led to an awkward meeting with cleaning staff coming into our room while occupied. This was not a major issue and we did appreciate the room cleaning. If you don't know Japanese, the live view with the clerk can be complicated. However, the check-in/out display screen has multiple languages available. So, this issue is very minor.

Hotel staff are really polite and helpful. The room that I had is clean and spacious by Tokyo standard. The location is good. The location is good. The location is good. ... Need I say more?

There are only 3 overworked washing machines which are forever in-used. Not a biggie for a short trip, if you plan to stay longer, bring along your closet. please. If it is not included, don't waste money on the Hotel breakfast. It is the same spread everyday. In case you missed it, the breakfast buffet ends at 9:30am!

The hotel is conveniently located right next to the Akihabara Station. We arrived prior to 3 pm and were able to quickly check in via the kiosk in the lobby. I had luggage shipped from my previous hotel in Shinjuku (while I went to Kyoto) and was able to retrieve my suitcases upon arrival. I was weary that the busy location would be reflected in my room, however, there wasn't any noise coming from the trains or the busy street below. My room was small but clean and had all the amenities I needed to be able to shower and sleep the night before departing for Haneda. Would recommend and definitely return if staying in Akiba.

The location is fantastic! 2 stops to Tokyo station, lots of cafes and shops all around Akihabara. Didn’t have to walk very far to see anything and everything. The staff at the hotel were lovely but there were self service machines for check in and out if you didn’t want to speak to them. They went above and beyond the whole time we stayed there. Clean. Drinks and ice. Above a convenience store!

Rooms are a little small but are super clean and nice looking. I wish they had more washing machines as there are only 3 and we had to wash clothes at weird times. Also maybe more vending machines and alcohol vending machines would be nice.

We found the location, right next to the Akihabara JR station and a metro station to be very convenient, especially when it was raining. The room was modern and well equipped. Our room faced the street and not the train tracks but the street noise did not enter the room. The buffet breakfast served in the restaurant on the 2nd floor had a very good variety of food and seemed to be a relatively good value for Tokyo.

We found the remote check in experience to be rather lacking in a personal touch although there was a person available to help via video and also other on site staff to assist. The checkout process was fast and efficient.

The hotel is right next to the JR Akihabara station which is very convenient. There is also a side door that can access the hotel lifts right away without going through the lobby. A convenient store is right under the hotel that closes at 11pm.

No breakfast available There is a free coffee machine in the lobby but I wish it has more options such as hot chocolate or even water.

The location was superb, right next to JR Akihabara station and 3 minutes walk to the metro line, hence we could take either the JR or subway. Our room was very spacious for Tokyo, bright and very clean. The bed and pillows were very comfortable. The bathroom had a large bathtub which was very enjoyable after a long day walk. The buffet breakfast was delicious and had lots of choices including Japanese and western. Coffee was very good too. We stayed for 5 nights and will definitely return in our next visit to Tokyo. Highly recommended.

Nothing.