Comfort Inn & Suites Amarillo

The staff was friendly and pleasant. The bed was comfy. The room was plenty big for a handicap room. There was room to move around in it. The breakfast was awesome. There are lots of choices and some great hot selections. The location is perfect for us, and there are plenty of food choices nearby.

We had a handicap room. The room was at the far end of the hotel. That did not work well for me. The only problem with the room is that the head on the shower dripped constantly. Luckily, you could not hear it in the room. If you are going to this location, be aware that you will be going through a busy interchange, and then you have to exit quite quickly after it. You need to know that you have to exit at Quarter Horse Drive.

We stayed at this property twice on our trip, once when we were headed to our final destination and once on our way home. I liked that but was right off the interstate, making it easy to get to. when entering the lobby my first impression was how lovely and updated it looked, it had a beautiful Christmas tree in the corner and a fire going. It was very welcoming. The staff was very welcoming and kind both stays. We had a queen suite both times, I found the rooms to be very nice and clean. I thought it was interesting it had a ceiling fan, I have never seen that in a hotel before. The pillows were a bit weird, more like a square shape then a rectangle. The second go round I discovered you just need to pull on it a bit to shape it differently. There was a hot breakfast served, your typical hotel breakfast options.

The shower pressure was awful and the shower was on the cold side, barely passed for lukewarm. The coffee in the room was not that great. My eldest used the pull out couch bed and you could feel the springs they the mattress.

The room was great! The room had a section for a couch with two footstools. the sink was in the bathroom and not in the room like the LaQuinta in Abilene we stayed in. LaQuinta was a small room with small beds, a small bathroom, sink in the room, very small and crowded with almost non-existent breakfast. Comfort in and Suites has a large room with a private bath, separate sitting area, and two queen size beds. The breakfast was awesome, with everything including Texas-shaped waffles!!

One bed was too close to the HVAC system.

WIFI was good. Daughter uses it to stream. Pool about 30'x32', so I swam laps diagonally. Pool hours OK as I recall. Largest room of hotels on our 10-day trip. Usual hotel configuration. 2 Q beds, reefer, microwave, TV, room safe. NOTE: at first they charged an extra $38 more than agreed booking.com price, but within 4 or 5 days, that had been "reversed" on our bank transactions, so the price paid (except for a few extra dollars they charge for some weird fee), was fine. We felt parking there with our loaded car was safe. We're happy to have stopped there.

The initial charge against our account, which later disappeared. I like when hotels immediately charge the agreed booking.com price, and NO more.

I love the location, the beds are comfy. My kids like the pool and the breakfast

I really don't like them way your system charges my card, the room was only suppose to be $230 which was already allot and I get a hold put on my card for $290 plus the $59.97 for incidentals?? It was explained that it would come off after our stay but what if that was the only money I had to feed my children and get us home? Some people don't have an extra $120 to have on hold for 2 days after their stay.

Easy access from I40, very comfortable bed, quiet air conditioning unit

The check-in clerk was not very friendly and quickly rattled off that my credit card would be charged for any extra incidentals. I was wondering what incidentals could there be. When I got to my room, I saw the list of items I would be charged, if I took them. Things like towels, hair dryer, pillows were some of the incidentals.

The pool was open late and it was nice

Breakfast time

Enjoyed my stay a the Amarillo comfort inn!! Large room excellent bed! Stayed a the Mirage in Las Vegas the 2 night’s before. $350 a night for the room plus resort fee’s of $44 a day, plus if we wanted to use the mini- Fridge in the room that’s a extra $40 a day to get the code to unlock it. Oh by the way comfort inn and suites rooms put the Mirage to SHAME!!!!!

Hallway had a strong carpet cleaning odor. Shower curtains were stained, bathtub dripping all the time. Front desk lady was not friendly and kept saying we didn’t have a reservation instead of looking under our last night even when I gave her the confirmation number. Very frustrating! After she found our reservation, she quickly started telling me the times for breakfast, bar hours, etc. but did not direct us to the elevator or say anything about where our room was located.

Hotel was clean and staff was friendly. Location was very convenient. Breakfast was plus.

We booked two rooms, which we were initially double charged for. We were assured by the staff that the duplicate charge would fall off. The fee stayed pending on my bank account for 5 days, tying up $500 of our vacation money, which was inconvenient.