Best Western Plus Philadelphia-Pennsauken Hotel

The hotel is located just beside a six-lane highway, literally. Noise wasn’t an issue for us, but we do sleep like the dead. We like to have a couple of extra pillows. I visited the desk. My request was denied. I had accidentally rented an electric car. The hotel advertised that they had electric car hookups, Nope, not for a Chevy Bolt, only Teslas, and if I could afford a Tesla I’d probably be over at the Fairmont instead of Best Western. 😂The room was clean, had a fridge, had a few USB plugs, and was comfortable. The breakfast was well-presented and the lady who served was friendly and likable. Mission accomplished!

Nothing worth mentioning.

Our stay at the Best Western in Philadelphia was truly remarkable. The staff was friendly and welcoming, but one person, in particular, made our experience exceptional - Rashaad, the receptionist. He went above and beyond to accommodate our special request and made us feel valued as guests. The hotel itself was clean, comfortable, and conveniently located, providing us with a pleasant and relaxing stay.

While our overall experience was fantastic, there were a couple of minor areas for improvement. The breakfast options could have been more varied to cater to different preferences.

Friendly? Beyond friendly. Chk in was a breeze, and very welcoming. Natural or trained, it was refreshing. I'm that way as well. Old cliche of, 'you only get one chance to make a first impression'. Clean doesn't describe it. From the lobby to our room, it was spotless. Very nice, clean bthrm/shower. Modern. The room was nice dark, easy to operate heat/cool. Spotless refrigerator (my pet peeve). We slept in so I don't know about the breakfast offered. Good parking....free(nice) Aaaahhhh the beds and pillows were a cloud to plop our stressed bodies on, after hydroplaning down the local highways. Overall a great place to stay, and we'll absolutely book again. Waved at the new staff the next morning and we received smiles and a wave from a distance. Thanks for a good rest, even for just one night!

Rm 320 has a broken spring/loud noise on bed 1. Easy fix. Cigar smokers at the entrance. Super friendly, but not a good smell. Soundproof doors somehow. Self-explanatory. Issues easily managed. Nothing to make me go elsewhere.

Room was good.

Can't believe how small of a lot this size of a building is squeezed into. Parking in rear is kind of tight, too close to the back of the building. Makes it hard to get in or back out of a space. Even when parking out the front door while heading inside to check in, it's only a single lane, and nobody can get around you. Made me feel self-conscious parking there. Walking out the back door, two steps, and you're right in the only passageway for cars. Breakfast eggs were kinda watery.

This was by far the BEST Best Western I have ever stayed at. I am obligated to say that Rashaad at the FrontDesk was amazing. He was friendly, attentive and well informed of the surrounding area, as well as, Philadelphia proper. The property, from the grounds to the lobby and the room was Immaculate! Parking was ample and very well illuminated. I would like to add that Rashaad's recommendations for Dinner were Spot On!

I wish I could have stayed longer.

I loved how smooth the late night check in was and how they made sure I had the stuff I requested in my room

We heard the cars zooming down the highway and the elevator all night . Also didn’t like that it was no carts available to put our luggage on in the morning or when we checked in. Breakfast was decent they didn’t have stuff that match eggs no cheese ,bread no butter until i decided to throw it away lol .

THIS HOTEL QAS FANTASTIC, CLEAN, FRIENDLY STAFF, CLOSE TO RESTAURANTS AND STORES AND ALL OUT A GREAT EXPERIENCE!!! THE MANAGER VAL WAS VERY QUICK TO ANSWER MY QUESTIONS, VERY KIND AND PATIENT!! IVE HAD ISSUES WITH HOTELS WHEN BOOKING THROUGH BOOKING.COM BUT WE DID NOT HAVE ONE SINGLE PROBLEM AND THATS BECAUSE VAL ANSWERED ALL MY QUESTIONS!!! GREAT STAY WE WILL DEFF BE BACK!!!

Loved the staff and accommodation. They worked hard and were very professional and courteous. The room was nice done and clean. The complementary breakfast was also very good and appreciates. What surprises us was the location it was much better to get to places and parking was free! Excellent value and if it continues we will return again.

Nothing.

Check in process was easy, facility was clean and comfortable. Rooms were clean and comfortable. House keeping did a good job, the hot breakfast was nice. Not a lot of options, but more than adequate. The staff we interacted with were always nice and helpful. We would not hesitate to stay at this facility again.

The room is a little cramped for space. Outside parking is limited, and there were several tour buses and large trucks taking up numerous parking places each. We never couldn't find anywhere to park, but it was very tight parking at times.

Breakfast bar was good and had a good variety of options. Hotel staff showed us what subway train to use to get to Philadelphia by highlighting it on a map they provided. Room was clean and comfortable

One morning they didn’t have waffle batter to use on the breakfast bar, but we had pancakes