Red Roof Inn Tallahassee - University

We didn’t want to pay too much for a room we planned to rarely use. So. We opted for RedRoof. I was concerned because my husband never uses them-So, this last minute selection was a great experience-very Easy access to I10, the fact that the staff was pleasant my room was spotless and smelled pleasant. The bed was very comfy and I was so surprised to find a very clean tub -the owners remodel and it looks nice. I commend the staff for going that extra mile- my check in was pleasant and he had a line, but he was so pleasant no one mind. The staff that cleaned, omg they were so quiet and when I tell you I walked by a few them cleaning the room like it was their own. If they all don’t love their job I could not tell.

the forced air conditioning unit in my room-that thing was roaring. I would recommend a larger TV when you get a chance.

The room was clean and the location was perfect.

I requested for 2 extra pillows because I have sleep apnea and have to sleep at an incline. Upon check in I was told they had none, I noticed more than half the rooms were empty so I'm sure they could have gotten 2 out of another room because I didnt check in until after 6 so im pretty sure they didn't sell out of rooms that night. Also noone went to get the dirty towels we had to go to the cleaning person and ask and then we had to give them the dirty ones and was told they would bring back clean ones and at 5 in the afternoon still no clean towels we had to go to the office and request clean towels. Other than those 2 minor issues everything else was perfect. The room was very clean and the staff is friendly.

The Indian gentleman that I met in the parking lot carrying a broom was very kind when I asked him about the check in process. The Jamaican lady at the front desk was fabulous! She has good eye contact, knows how to talk to people, and she knows how to welcome people! She is a huge asset in the hospitality industry because many front desk people don't need to be front facing with customers. I was in town for a FAMU football game, and she even stated, "have a wonderful time at the game, Mr. X!"

The location was nice and the price of the room was nice.

The floor needed mopping and the bed sheets was a bit faded looking. I also had to kill about 3 baby roaches in the bathroom and sink areas,I know that we are in Florida but monthly pest control is a must. The bed was comfortable but there was a spring trying to come out of the mattress, my room number was 150.

No breakfast available, or not advertised if there was one? The staff was diligent in finding us a room where everything worked.

The hair dryers only worked on one setting. Had trouble with first 2 room's refrigerators. The staff found a room with a working refrigerator. AC was adequate but never really got cold. It took 3 requests and a visit to the office (late at night) to get towels replaced.

fantastic staff who are very helpful; really nice setting with giant old trees surrounding the property that makes it feel serene and peaceful; it is very easy to access the hotel from the interstate, and yet the trees make it feel like a secluded remote hideaway, and there is zero road noise because of where it is located; cold A/C and comfortable beds; everything works as it should - fridge, hot water, bathtub & shower, TV with plenty of cable channels, etc.

The hotel sits back in its own private spot I really love that, and the young lady at the front desk when I arrive was so kind very nice I arrived around 1:30 p.m. on Tuesday and when I left on Wednesday morning for checkout there was another young lady there very nice and I was able to check out very easily

Beds was some what comfortable was close to places to eat Customer service was excellent

Towels were rough and thin pillows were only 2 to bed. There was mildew on the bathroom. Fist punches in the door. Very dirty behind the toilet.

It was good, clean and in good location, near the highway to continue our trip really quick.

The air conditioning wasn't working good, when I call the front desk the guy didn't know what to do to fix it and he wasn't really on disposition to help and fix it, you guys should trained the staff better to give a positive answer to the guests in order to resolve any kind of situation and maintain the customers happy.

The staff was great and the room itself was okay. I had access to everything I pretty much needed for my stay. Not only that but I felt safe due to the many lights around the property.

There was some issue with the keys. It took a couple of swipes to get into my room each time, and it would have been nice to have a microwave or fridge in my room but there may have been one in other rooms just not mine.