Holiday Inn Express Hotel & Suites Twentynine Palms, an IHG Hotel

Room is big and relatively clean. It is also very close to one of the entrances to Joshua Tree. Ample parking lots right outside the hotel. There is free breakfast although the choices are not the best. They offer free coffee/tea in the lobby so that's a really nice touch. There is a gym although I did not manage to check it out.

There were some marks around the sink which suggest that the cleaning wasn't as thorough. Other than that, the rest of the room is very clean. I was also a little disappointed that the swimming pool does not look like anything that is shown in their photos. It also looks like no one has been in the pool in a long time.

One of the most cleanest inns I have stay, the staff that was working at our check in is one of the most friendly I have meet... Customer service wise also was really friendly and attentive. Room was comfortable, excellent A/C that is important in this kind of desert. Our room was the suite with a small studio that was perfect for myself, we were traveling for my certification exam in the test center nearby. So it was nice my companion were able to sleep without me burning the midnight oil keeping them awake. WiFi speed was also quite nice and not accidental disconnect. Gym and pool was in great condition from what I was told.

The black out curtains don't go all the way down so it was difficult to start a midday nap.

The room was clean and spacious, the bed was comfortable and everything was decorated with good taste. They even have a fitness room and a pool but we didn't have time to go there. It was located in the middle of a little town which had lots of options for food, and also was very close to joshua tree national park.

The staff were a bit odd, the woman making the food was training to work at disney or something and didn't stop singing for the whole breakfast. But that didn't bother us that much, it was just entertaining😅

- Great hotel location for Joshua Tree National Park! - Hotel rooms were recently renovated and our room looked nice! - Helpful staff! - Good variety for breakfast and great to have hot breakfast! - Room was clean and bed comfortable!

- Duvet was too hot, impossible to sleep under, even with open window (which opens only a little). Good part is that staff provided us with a blanket which was much better. - It would be nice to have dimmable lights next to the bed.

This place was very clean. The AC worked. It was pretty. The breakfast was really good with real food. We were escaping a desert power outage. It felt like we were living the life of luxury. There was even a worker at breakfast singing like a disney princess. My child was amazed.

The jacuzzi was out. I'd gotten a room for friends back in May, and the Jacuzzi was also out. I seems it's a recurring problem, or it's been out a long time.

Check-in was easy and quick. The staff was welcoming. The room was clean and a nice size. I like the shampoo and body wash dispensers in the showers. The breakfast was fresh and had a decent selection. Parking was easy.

The temperature control was inadequate. The heating only went down to 70, which is too warm for sleep. The bed was good but not great. I understand the hotel is upgrading these rooms this year. The room coffee was stale and there was only one pod of caffeinated.

The location was perfect for a visit to Joshua Tree and was away form the crowds of Desert and Palm Springs. We had an amazing view of the foothills and beautiful sunsets. The rooms were large with good water pressure - great after a day of hiking. The breakfast was really well done. There was a lot of fresh fruit, yogurts and even almond milk for us lactose intolerant types! The pool area was clean and the water very warm. There was also a hot tub. The staff was friendly and upbeat. If you go, try Kitchen in The Desert for an amazing fresh meal, I recommend the Veggie Burger and the Beet Salad, and then head to Frosty's for an iconic soft serve cone from a local classic.

The beds could use an update, the mattress was very firm. The pillows were small but soft and the bedding soft and thick. The pool area could use some lounge chairs.

All staff was amazing friendly and nice! Room was super clean, bathroom, beds (including pillows) were very comfy and clean; A/C was not smelling moldy or dusty like in other hotels nor was very loud; Breakfast was fresh, delicious with so many options. Coffee and tea were available at all times in the hotel lobby and in the room. We were totally pleasantly surprised with this hotel; Exceeded our expectations!

Large room, comfortable bed, large shower and good selection of toiletries. Fridge with freezer compartment. Laundry room, pay with credit card. Small undercover pool and hot tub area, no loungers, but fine for cooling off. Good breakfast selection. Gentleman at reception was superb, polite and very helpful. Few minutes from north entrance to Joshua Tree park. Not sure about restaurants nearby, we ordered pizza in

nothing to dislike

Facility was very clean.

We requested 2 double beds but was given a room with a king bed. My son slept on the couch. It would have been nice to have a pull out bed since we weren’t given a room with 2 beds. There were no rooms with 2 beds available. The person at the desk said it was because of my booking of a “standard room”. I booked a room with 2 queen beds.