Hyatt Vacation Club at Pinon Pointe

Loved the layout, the fireplace, the kitchen was very well equipped

We were there for an entire week and we had no maid/cleaning service at all. No fresh towels delivered, no sheets, no trash pick up etc.

LOCATION!!

No elevators in Apartments/ Condos in basement. They give the best located rooms to the time share owners who know how to request them. You will get the worst location off of booking.com .. NOT the fault of booking but other people know which rooms to request and you will be left in a basement

Grounds and pool were very nice. Location was very convenient. Good food and music at Sound Bites restaurant

No king bed in studio. Stairs down to room were a little inconvenient and little hard because of my wife’s knee surgery. The view made it feel like we were in a basement. No food or bar at the pool. Ice machines not available.

The location was perfect and the accommodations spacious. We loved it! We looked out on the beautiful red mountains from our balcony, the two bedrooms were comfortable, and the two bathrooms were huge, each with two sinks. The kitchen and living room were large enough for our family of five adults. The pool and business center were within a minute’s walk and it was so convenient to have restaurants and a little minimart also within walking distance. Plus, the restaurants in town were only a few minutes walk.

Our unit didn’t require stairs. Not sure if all are like that. The property is a little hilly, but parking available on different levels.

Location. Hot tub. Spacious rooms. Fire place. Views. Staff.

Rooms were outdated. Seen a roach.

The room size was fantastic and the location being walking distance to restaurants was really nice. Overall it was a great stay and good value. I would come back

Would be nice if there was a restaurant right on the property. Maybe something like a pool bar/ grill or a breakfast option. The parking being first come first serve was a bit of a pain as a few nights I came back late and I had to drive pretty far from my room to get a spot, however not a big deal and never an issue during the day or early evening.

The facilities, view and every staff person we had contact with were great. They were wonderful with any need we had. The unit had a fabulous view and was equipped with everything we needed for a weeks stay. We truly enjoyed our visit, loved the location too! Thank you!

We could hear the guests above us just walking around. The tile floors need to be scrubbed, my husband while socks were filthy. We still enjoyed our stay.

location, views, pool, bbqs & outdoor fireplace areas, balconies, excellent value.

big problem with few of staff not knowing how to put my bank card through to pay for deposits & final night of stay (I prepaid for most of my stay). my travel plans were almost canceled!!! I was given a few days exception to fix my supposed bank problem. On 3rd day the real accounting / reservation manager (?) admitted that her staff did not know what they were doing & she put my bank card through the system without problem.

Perfectly located with hikes and restaurants nearby and plenty of free parking! Check in and check out was seamless. I really appreciated the fact that the manager addressed my concerns and personally went and inspected the room before we checked in. I will definitely stay here again for our next Sedona trip!

Nothing!

the design and landscaping was very nice, made you feel like you were not right in the middle of town, but we’re actually we’re which was great

the pool was not open due to delays in the routine maintenance that was scheduled and we couldn’t use any if that whole area. it was one of the main reasons I chose the resort.