Regency Way Montevideo Hotel

I requested to have my room earlier and staff managed to give me my room as soon as possible. Location was good for me, near commercial center, many restaurants around. WiFi was good. Staff was good.

The room was little bit noisy. But I don't blame the hotel for that because I know it is on the Gral Rivera Avenue. It was not really a problem.

Helpful staff, good location, cleanliness, good room space and spotless bathroom. It was easy to wander around the city. Montevideo Shopping is at walking distance.

Capacity of A/C equipment is below requirements. We couldn’t get a comfortable temperature in the room. Breakfast was fine and abundant but not great. Mainly pastries and cold cuts. No hot food available.

Location was super , breakfast was also good ,it’s a big hotel so it it doesn’t feel crowded. That was nice ,also helpful workers in reception.

Cleaners forgot to clean my room, while I had the “paper” on the door handle,that pls clean the room . Later ,19 pm when I arrived,I asked to clean my room ,they said yes of course, but they only put new towels to table …I could give 10 stars to this hotel ,but to forget to clean …it takes a lot down ,because officially we pay for that …

The hotel was clean, the room good. Helpful staff. I especially liked that they have self operated washing machines and dryers. Easy to get to places on the buses.

The choices at breakfast were limited for foreign travellers like us. No fruit / fruit salad and no cooked items, such as eggs. Lots of cakes, bread and sliced meat and cheese, which is in line with the local style.

The room was ample and comfortable, with a wonderful view. The bed was good and comfortable. I liked that they had their own laundry room, it took me about 1 hour and a half to wash and dry my clothes and they were ready to use. It is self-managed and for an extra charge. Staff is friendly and ready to help with a very good level of English and Portuguese.

Breakfast was mainly flour-based items. No creams, gelatines or fruit salad. Everything was fresh, though. I picked one or two pieces of cake, coffee (no saucers for the mugs?) and orange juice (flavoured?). For such a high-quality hotel, breakfast was disappointing.

Location, room size, restaurant in premises, underground parking, good service, big bed, shower, all those things made for a pleasant stay..

One of the counter attendants was in need of some refreshment course in guest treating. Without being rude was not friendly, nor warm. Luckily there was also a lady attending that overcame his faults.

Breakfast was good, but it could be better if they add omelet (scrambled eggs) and sausages or bacon. They had a great variety of desserts. Also it would be nice to have granola, not only cereals. Personal was the best here, ready to help in any situation and solve any question (10/10)

Free breakfast, clean, was traveling with my cat, and he was well accompanied, I extended my stay by three nights without issue. I arrived at 0730 after a long flight and was allowed to check in early

No issues

location was great, and staff was very friendly/helpful. AC worked well. breakfast included and secure parking was available.

wifi was slow (it was faster to hotspot my international phone). slight dampness/mold in shower/ceiling.

the breakfast is really amazing, the room comfortable.

The parking space was not included in the booking price =( +12 dollars per day.