The Fullerton Hotel Singapore

It was a treat to step through the doors of the Fullerton for the very first time. The hotel is immaculate and also dazzlingly pretty. The staff were attentive and very efficient. We would go back there with no hesitation. A wonderful 4 days.

It would have been helpful for reception to give us a map of all exits from the hotel, of which there are many, including one that takes you straight to the MTR as it's not obvious to every visitor. A couple of housekeeping issues but nothing major.

This hotel is beautiful through and through. The rooms have recently been refurbished to a seriously high level. Anika at reception was super helpful and kindly upgraded us to a Heritage room which made the trip even more luxurious. We had delicious cocktails on the bay hotel rooftop bar Lantern. Highly recommend for the amazing view of the bay. The location is also great for getting into town compared to the Marina Bay Sands which does involve an extra 25 min walk around the bay. If you’re in Singapore for three nights and want to do Marina Bay Sands I would recommend one night there so you can enjoy the pool and view and then moving to the Fullerton for two nights or vice versa.

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Clean and tidy, excellent staff, excellent heritage tour.

8th floor restaurant , 5th floor garden and tower restaurant were closed after covid, this wasn’t appreciated before our arrival

Excellent early morning check-in with a prearranged immediate access to room. Excellent breakfast room with very helpful staff. Love the congee and noodle soup station, and the home made yogurt possibilities. Great doorman and concierge staff. Very responsive housekeeping service. Had a great meal at the Michelin rated Jade restaurant. Liked the rooftop lighthouse bar.

Long distance from room to main lift block... but eventually found the secondary lists which were much closer. Front of house should give better advice on which lifts to use depending on room location. The main ground floor bar is still a failure. Too specialised and precious, and operated by staff who are frankly up themselves. Avoid, until the hotel returns it to the arrangements of.a decade ago. Otherwise, much better to go to the nearby Penny Black or the Fullerton Bay Hotel bar..

Amazing 5* hotel. Architecturally flawless, beautifully decorated and conveniently located. Our room was clean, spacious and comfortable. The swimming pool is nice and not crowded. What is even more important, The Fullerton is one of the very few hotels where you may truly feel that Singapore has its own history and soul beyond steel-and-glass skyscrapers and illuminated streets.

Our Heritage room, despite being not the cheapest room available, had a walled-off terrace and no therefore no view at all. Breakfasts could have been priced more reasonably as buying them at the current price makes no sense.

I would say the rooms are very well appointed - good size, very comfortable beds, nice bathrooms. The location is also incredible. Beautiful historic hotel.

I would say the staff, especially in concierge and house keeping teams need to be a little better trained. Things like handling baggage, arranging assistance etc seemed to take an age. Even when the main kitchen was out of order, we were left waiting for a good 30 mins and there was no ‘would you like a complimentary tea’ or ‘can we interest you in a sandwich or food from the buffet’ instead of from the menu. Initiative and common sense is an important part of hospitality.

Overall the staffs are so nice and friendly. I would like to praised the lady who help check me in on 14 Oct., she beyond and excellent service minded (Felt sorrow that I cannot remember her name) but she is so helpful, support us for the check out as well event it's not her shift by coordinating with her colleague. Thanks for Anika Amwang for the smooth service. Thanks for All Courtyard staffs , you made our Afternoon tea experience extrardinary. Laksa in the Breakfast Buffet Line is Super good and The lady at Laksa Station and Eggs Station are so helpful. Concierge and the guys at taxi station are very very nice and helpful I would definately back to stay the one of Singapore heritage hotel again and highly recommend you to stay once!

Overall is perfect but after showering we can smell a strong pipe smell (Drainage Smell) and it stay still. It would be perfect if you could fix it anyway it's understandable.

Location, Room and services were great! Staff was polite and courteous too

More flexibility on Late check outs for international travellers especially if one is staying for 6 nights!!! The pricing of alcoholic beverages is ridiculously high. No wonder your restaurants were completely deserted all day except breakfast! When you have kept room charges so high, the other rates need to be reasonable and more competitive.

The Fullerton Hotel in Singapore is a luxurious oasis in a beautiful city. The surroundings are incredible and the location is perfect. The service during or stay was impeccable and everything about the hotel exceeded our expectations. Our room was spacious and spotless. All of the staff were friendly, welcoming and professional, it was a true home away from home experience. We also upgraded our stay to The Straits Club and we were not disappointed. Thank you to Christine, Jen, Zep and all of the team at the club and for making our visit so memorable. Also a big thank you to Rafi Patani, Senior Concierge for being so incredibly helpful and professional and for also making our stay so special. In addition to the wonderful facilities there is a spa and an outdoor swimming pool. Our only regret whilst staying at The Fullerton was saying goodbye after a very happy few days. We do look forward to returning very soon though.

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We arrived early in the day - before 9 am as we had disembarked from a cruise ship. I was travelling with my mother who is 91. We expected to store our luggage and come back in the afternoon when our room would be available. The check in staff member was able to find guys an available room so we could check in straight away. I felt we were upgraded as the size of the room and bathroom was more spacious than the room I had stayed in with my partner when I was booked in for 3 nights early in October. The views at night from The Fullerton Bay hotel rooftop bar were fabulous. I very much enjoy the location and would plan to stay at The Fullerton again if I am visiting Singapore again.

All very good.