Novotel Singapore on Kitchener

I love the clean room, comfy bed. Mustaffa Ctr and City Sq are just beside the hotel. Angullia Mosque and hindu temple nearby too. I love the swimming pool area, very cozy, has a small size kids pool (0.6m), and big size adult pool. The hotel provides pool towel, excellent. I love the gym, very clean. Has an exercise studio too. Can do your own workout in there. Easily access using the room card to the facilities. There is a laundry room too. (Not free) I love that the hotel provides vending machine near the lift lobby, not sure if its on every level. (But its on my level, 17th) Also provide free ice cubes. The room: Shampoo and body wash, plenty plenty plenty of it. Toilet bowl, advance technology. Tv, many channels.Can easily cast your device, or use HDMI. Iron and ironing board provided. Hair dryer too. Food: Mainly Indian and Chinese food in the vicinity. There are more options at City Sq. Massage, Movies, kids activities, mini Hjh Mainunah stall, many more... Durian lovers, just a short trip away to Rangoon Rd.

The steps to the Hotel lobby. I hope the hotel do not mind for old folks to use the lift reserves for the wheelchair bound guest. My mom had a hard time walking up the steps. The staff were rather choosy, asking the guest around if they want to check in or check out, and only attend to Check in guest. Not too sure why, they will know better. Other staff had to tell each other not to leave the guest waiting, just attend to them. (They could see the problem). I had to provide my other guest IC in order to get another room card. Otherwise im only issued with just a card. (Deposit $50 per night, but not mentioned in booking.com) Either pay by cash, or Credit Card. Not Debit.

I love the fact that it is close to the MRT and there are malls surrounding it especially the Mustafa one where we bought affordable groceries to take home. The hotel itself is very clean and elegant. Very spacious and clean rooms and the staff is very friendly. The gym was very nice and clean with all the necessary equipments for a short workout. Quick check in and check out as well. Will definately stay here again during our next visit.

The price might be a bit steep especially if there are no discounts, but I wouldn't complain about it too much since it is a very convenient place to stay and close to the MRT.

Unfortunately our room wasn’t ready even after checkin time was passed. So we were instantly offered an upgrade to family room. Room was spacious and quite neat and clean. Staff were courteous and helpful. Location is a hit and miss depending on what are your preferences to visit, we got to taste a lot of different indian cuisines so it was ok. An ice cube machine was available on the floor.

The foreign currency exchange machine is a rip off. So be mindful of how much you exchange for. But having this facility in the hotel is a plus. There were no options in the minibar.

The location was perfect and close to Farrer MRT to tour around. Breakfast buffet was wholesome, and the front desk and guest services were very helpful. Cleanliness was remarkable. Couldn't ask for more in hospitality

The air-conditioning fan was noisy and needs a repair. The room also needed an extra lounge chair!

I really enjoyed the hospitality. The hotel is well located for my business activities. The facilities that the hotel provided were up to its marketed level.

The waiting to check in and check out because of the huge number of customers. The waiting lounge was a little bit stiff. The smoking area is outside the hotel premises, which was bothersome to me.

Room location and view. Cleanlyness. Housekeeping was good.

Food Supplied and breakfast. Both are not upto the mark. They could not make a good grilled sandwitch. Terrible.

Like the location of the hotel. Room size is good for the family - 4 person. If there is a living room would be great. Cleanliness was excellent.

All very good.

Hotel is centrally Located to Mustafa and all indian/Veg restaurants.MRT also very near by.Hotel staff very Good and Corteous.Rooms were very Clean.Breakfast was Lavish with lot of Indian Veg Items..Reception Staff Mr.Joseph made the Check in process very seamless.Value for Money.

Breakfast was average,locati9n was excellent.

Room service- not enough toilet paper provided.Had to ask for more to be supplied on two occasions.

i like the location

slow process at the check in counter