Mabolo Royal Hotel

Clean rooms, friendly staff

Poor wifi connection at 7th floor at the room near the corner side of the building. The management should pay attention to this since wifi is the most sought after tool for travelers.

The property is in the city and you have all the access to wherever you want to go. SM city cebu is nearby and walking distance. Laundry services is also around the area. Other leisure stores (coffee shops, spa, retaurants, club) is just a 10 min drive w/o traffic. 711 is in the same bldg with the property. Mabolo staff are accommodating. Rooms are clean, good airconditioning. You can see the city proper by your window.

Water facilities. No bidet in the toilet room. Showers and bath tubs were old.

The room that was given to us on our last stay were in a small space unluke the first time i stayed in the hotel though its just the same price. During that last stay it was in a double deck compare to the first we had that it jad been upgraded for free. I like the first room we had. Spacious. Clean and good restroom

Room wasnt upgraded . just a small room with a double deck on wherein its same price with our first book. The cr that we had has a clog water when we take a bath. And we call the maintanance just to set up the tv bec its not working.

Location is very strategic. Close to shopping malls and is situated in the main road. Clean and cozy.

The hotel's attempt to replace my originally booked accomodation by claiming that the room has problem(the staff gave two contradicting reasons).

Property is just 30 minutes away from airport and 10 minutes walk from sm cebu. There is also 711 in the ground which helped a lot with our basic needs. staff are also courteous and kind and very accommodating with our requests.

There are times that water is too weak.

The front desk and staff we're superb. I got upgraded from Standard to Deluxe for free and it she was the best part of the stay. She was attentive and engaging towards the guest. I love the location, the 7/11 just next to the hotel is a huge plus! You can just get whatever you need and you won't need to travel far for it. It's also near SM City, so you can walk or take a 4 minute taxi, which is extremely convenient. Definitely staying here again!

I wish the refrigerator was already plugged in when I got in, the breakfast could use some improvement but since it's free you can't really complain too much. The lobby could have turned off their air-conditioning, coming from the outside where it was scorching hot, it would be nice if I could have cooled down a little.

Let’s be honest here all hotels are the same. It’s a comfy room with a comfy bed. What differs is the people that serve the customer and the WiFi connection. Everyone was so accommodating especially Ms. Geraldine who was handling the reception when I checked-in. I have never experienced such wonderful customer service and would go back again if I ever stay in Cebu again. Location was very convenient, 7-11 was just few steps away, and a bus stop right outside its doors. Breakfast was delicious and was delivered on time. Also, the WiFi connection was very excellent the 2nd best thing about my experience.

2 of the lights were flickering, but I just turned them off the whole time and forgot about it at all.

walking distance to sm city, short ride to ayala, us consulate and they upgraded us for free. We will return for appointments and cebu city shopping as we live far south about 2 hours.

they need a color copier for visitors, The cable tv has the cheapest package.

Stayed here for 6 days & 5 nights, the staff were very accomodating to my needs they even upgraded my room for FREE! The housekeeping staff were very nice that they would be the one to pick up my food delivery downstairs and bring it straight to my room for my own convinience. Breakfast food were good too! Worth the price. 10/10 would highly recommend.

Room is enough for 4 pax, location is also perfect for a business traveller, rate is just enough for what you get. And the staff are well mannered.

As I have said, room is enough for what you have paid for, I can't expect so much from a cheap rate, basically, rate, room, service were very good.