Regal Palms Resort

Loved all the activities you could do for free within the facility! Our room was spacious and comfortable the spa pool was amazing and so was the shower! Bed was luxurious and comfortable, amenities within the room was great! The staff were approachable, available, friendly, easy to talk to and really helpful! We really enjoyed our stay here!

I was a bit upset that we couldn't use the pool as that's what I was looking forward to the most but there was nothing much the staff could do to change that and that was understandable.

The Resort is well located and easy to find from the main highways. It is located on one of the main roads into the centre, walkable as on the flat, but also easy to drive into. Good access to supermarket and other amenities. The room was spacious, as was the bathroom, lots of storage. Kitchenette was well equipped. Use of the private terrace area at rear was a bonus. There was plenty of parking available, though we were not there at a busy time. Communal facilities on the resort were good, including pool, tennis court and communal garden areas with seating and BBQ for guests use. Unfortunately we did not have the time to use. Whilst there would recommend Urbano Bistro, with 15 minutes walking distance, and the Polynesian Spa.

Nothing

We booked one night and enjoyed it so much we booked a second night the next morning! “Superior Studio Suite” was perfect, with a wonderfully comfortable bed, great little kitchenette in the room, and a huge bathroom with spa tub, shower, and heated floors! The staff were all so kind and helpful, even offering to extend guest laundry hours just for us when I was inquiring about the laundry. Great location, as well. Had fun swimming, tennis, mini golf available so I think families would love it. Recommended for all!

Facilities are a bit older but everything was sparkling clean and the age didn’t seem to be a problem. No USB charging ports in the room, but adapters available to borrow at front desk.

The room we had was great! Though this review might be attached to the one we booked, we got upgraded to a larger room on arrival. The bathroom had a very large, 2-person, bubble bath, which was used every night, of course. The bedroom had a small TV and Skybox, separate from the living room, which also had this. We didn't use any of the provided facilities, but there was a mini-golf park right outside the door, a spa room somewhere, a conference room, and a few more amenities. The location, and our duration for the stay, made it so that we primarily used the room for sleeping, as we were close to many activities, parks, and touristy things in and around Rotorua.

Not sure as to the purpose, but when connecting my laptop to the TV, I found an additional HDMI cable connected to the TV which went into the wall, without me finding what it is connected to. That was kind of weird, especially since both TVs (Living room and bedroom) only provided Sky channels via the Skybox, also connected in the living room with its own cable.

Facilities were as described - room suites were a good size, (separate bedroom, kitchenette), private patio at the back, laundry on site with clothes horses to dry if no need for dryer (coins needed but can get them at the front desk), front desk was very helpful on suggestions of things to do. Shirt drive into town. Wi-Fi was good.

On a main road but the rooms at the back are quiet

Couldn't fault it. The room was spacious & warm. Nice & clean. Bed was comfortable. Bathroom was big. Spa was relaxing. Loved the sliding windows. I don't like stepping on cold tiles so it was nice to have the heated floor in the bathroom. Shower was lovely. Great pressure The room had an outside courtyard. The cleaning staff were lovely & helpful. They have a pool, sauna, mini golf & tennis court but the weather was not in our favour to do any of that so we just kicked back & relaxed in our room. Was only intending to stay one night but decided to stay for 2. Would definately stay again.

I didn't like the pillows on the bed. Gave me a sore neck.

We had such a great experience staying at the Regal Palms Resort. The staff were all so friendly and the room was beautiful! Our room had a kitchenette, table, king size bed, and a huge bathroom with a waterfall shower and jacuzzi tub. Free parking onsite was helpful since the resort itself is about a 5 minute drive from the main city center. The tennis court was very well maintained, and the hotel even had racquets and tennis balls to use. Would highly recommend!

Not really a negative, but the hotel is about a 30 minute walk from downtown where all of the restaurants are, so I would recommend renting a car if you are going to stay here.

They gave me an accessible room, which is a bit larger than the usual ones, and quite nice. It was on the first floor next to the pool, which I was happy yo use on the warm day that I was there. The room had microwave, fridge, and plates and cutlery. The bath room had a spa (jacuzzi) in add Orion to a shower. The bedroom had an excellent split air conditioner with a remote.

They didn’t have a restaurant but there was an adequate one in the neighboring hotel.

We honestly couldn't pick one favorite thing! The facilities, the privacy, the spacious rooms, parking etc - all just immaculate and absolutely exceeded our expectations. Everything is so local to our stay, which added to the what made our stay more memorable - no crazy traffic to worry about. Will definitely be back with friends and family. Thank you for making our weekend one to remember.

Fantastic location for grandchildren.Maybe some more indoor games for the wet days only recommendation.

We were quite happy doing our own chores as we are very mindful of the cleaners having lots to do however on day 3 we asked for the room to be serviced.Stripped the beds etc and headed out on return a cleaner told me we are not a priority so they clean the others first.Tnat wax very dissapointing to hear as we paid our accommodation well in advance so now you had our money our room was not a priority.???.